Shipping & Delivery

At Boho Via, we are committed to ensuring that your order is processed and delivered to you as swiftly as possible. Below, you will find our shipping and delivery policy, which outlines the expected timeframes and other important details regarding your order.

Total Delivery Time: 5-10 Working Days

The total time to receive your order is usually between 5-10 working days, depending on your location. This encompasses both processing and delivery times.

Cut-Off Time for Orders

Orders made before 2:00 PM local time will commence processing on the same working day. Any orders placed after this time will be processed on the following working day.

Handling Time: 1-3 Working Days

After you place your order, it will take 1-3 working days to prepare, pack, and dispatch your items. During this time, we will confirm your order details and ensure everything is ready for shipment.

Transit Time: 4-7 Working Days

Once your order has been dispatched, the typical transit time is 4-7 working days depending on your location. This is the duration it takes for the package to be delivered from our warehouse to your address.

Shipping Costs

As of now (24 September 2024), we offer free shipping worldwide. However, this is subject to change. If shipping costs apply in the future, they will be clearly displayed on the website during checkout. Always check the final shipping price before completing your order.

Tracking Information

Once your order has been dispatched, you will receive a confirmation email containing a tracking number. You can use this number to monitor your parcel on our Order Tracking Page.

Express Delivery Options

Depending on your delivery location, we may provide express shipping for customers who require their orders to be delivered more quickly. This option will be available at checkout and will incur an additional charge, which will be displayed prior to confirming your order.

Delivery Partners

We collaborate with dependable global and local delivery companies to ensure your package arrives on time and in excellent condition. Our main shipping partners include:

  • FedEx
  • DHL
  • Yun Express
  • CNE Express
  • UBI

We also collaborate with local postal services depending on your location for the final stage of delivery.

Delivery Times by Location

Below is a table outlining the average delivery times based on your location:

RegionMain CitiesAverage Delivery Time
EnglandLondon, Manchester, Birmingham3-5 business days
ScotlandEdinburgh, Glasgow, Aberdeen4-6 business days
WalesCardiff, Swansea, Newport4-6 business days
Northern IrelandBelfast, Derry, Lisburn5-7 business days
England - South EastBrighton, Southampton, Reading3-5 business days
England - North WestLiverpool, Manchester, Blackpool4-6 business days
England - East MidlandsNottingham, Leicester, Derby4-6 business days
England - West MidlandsBirmingham, Coventry, Wolverhampton4-6 business days
England - South WestBristol, Plymouth, Exeter4-6 business days
England - Yorkshire and the HumberLeeds, Sheffield, York4-6 business days
England - North EastNewcastle, Sunderland, Durham4-6 business days
England - East of EnglandNorwich, Cambridge, Ipswich4-6 business days
England - LondonLondon3-5 business days
England - South EastOxford, Guildford, Milton Keynes3-5 business days
Please be aware that delivery times may vary depending on your precise location and any unforeseen delays with the courier. Delayed Shipments Please note that delivery times may occasionally be impacted by external factors such as customs processing, weather conditions, or public holidays. While we strive to meet estimated delivery times, delays beyond our control can happen. If your order is delayed, you will be informed via email.

International Shipping

For international orders, the recipient is responsible for any customs duties or import taxes that may be imposed by their country. Customs processing can occasionally delay delivery, so please allow extra time for international shipments.

Product Shipping Country / Provenance

  • Delivery to Europe or Africa: If your delivery address is in Europe, the product will be shipped from our warehouse in France. If the product is unavailable in our French warehouse, it will be shipped directly from our manufacturer in Asia.

  • Delivery to Americas (including South America): For deliveries to the Americas, including South America, the product will be shipped from our warehouse in United States. If the product is unavailable in our USA warehouse, it will be shipped directly from our manufacturer in Asia.

  • Delivery to Asia / Oceania (Australia / New Zealand): For delivery addresses in Asia or Oceania, products will be shipped either from our warehouse in Australia or from our manufacturer in Asia, depending on warehouse availability.

Address Changes

If you need to change your shipping address after placing your order, please contact us as soon as possible at contact@boho-via.com. Address changes cannot be made once the order has been dispatched.

Additional Information

  • Customs & Duties: If applicable, customs and import duties are the responsibility of the recipient and may impact delivery times.
  • Public Holidays: Orders made on or around public holidays may experience slight delays.

If you have any questions regarding your delivery, please do not hesitate to get in touch with us at contact@boho-via.com, and we will be more than happy to assist you.