Shipping & Delivery

At Boho Via, we strive to ensure that your order is processed and delivered to you as quickly as possible. Below you’ll find our shipping and delivery policy, which outlines the expected timeframes and other important details about your order.

Total Delivery Time: 5-10 Business Days

The total time to receive your order is typically between 5-10 business days, depending on your location. This includes both handling and transit times.

Cut-Off Time for Orders

Orders placed before 2:00 PM local time will begin processing on the same business day. Any orders placed after this time will be processed the next business day.

Handling Time: 1-3 Business Days

After you place your order, it will take 1-3 business days to prepare, pack, and ship your items. During this time, we will confirm your order details and ensure everything is ready for shipment.

Transit Time: 4-7 Business Days

Once your order has been shipped, the typical transit time is 4-7 business days depending on your location. This is the time it takes for the package to be delivered from our warehouse to your address.

Shipping Costs

As of now (24 September 2024), we offer free shipping worldwide. However, this is subject to change. If shipping costs apply in the future, they will be displayed explicitly on the website during checkout. Always check the final shipping price before completing your order.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our Order Tracking Page.

Express Shipping Options

Based on your delivery location, we may offer express shipping for customers who need their orders delivered faster. This option is available at checkout and will incur an additional fee, which will be displayed before you confirm your order.

Delivery Partners

We partner with reliable global and local delivery companies to ensure your package arrives on time and in good condition. Our primary shipping partners include:

• FedEx
• DHL
• Yun Express
• CNE Express
• UBI

We also partner with local postal services based on your location for the final leg of delivery.

Delivery Times by Location

Below is a table outlining the average delivery times based on your location:

Region	Main Cities	Average Delivery Time
Center	Tel Aviv, Ramat Gan, Holon	5-7 business days
North	Haifa, Nazareth, Acre	6-8 business days
South	Be'er Sheva, Ashdod, Eilat	7-9 business days
Jerusalem and Surroundings	Jerusalem, Beit Shemesh, Ma'ale Adumim	6-8 business days
Shfela	Rishon Lezion, Rehovot, Lod	6-8 business days
Galilee	Safed, Karmiel, Kiryat Shmona	7-9 business days
Judea and Samaria	Ariel, Ma'ale Adumim, Beitar Illit	8-10 business days

Please note that delivery times may vary based on your exact location and any unforeseen delays with the courier. Delayed Shipments Please note that delivery times may occasionally be affected by external factors such as customs processing, weather conditions, or public holidays. While we do our best to meet estimated delivery times, delays beyond our control can occur. If your order is delayed, you will be notified by email.

International Shipping

For international orders, the recipient is responsible for any customs duties or import taxes that may be applied by their country. Customs processing can sometimes delay delivery, so please allow extra time for international shipments.

Product Shipping Country / Provenance

• Delivery to Europe or Africa: If your delivery address is in Europe, the product will be shipped from our warehouse in France. If the product is unavailable in our French warehouse, it will be shipped directly from our manufacturer in Asia.

• Delivery to Americas (including South America): For deliveries to the Americas, including South America, the product will be shipped from our warehouse in United States. If the product is unavailable in our USA warehouse, it will be shipped directly from our manufacturer in Asia.

• Delivery to Asia / Oceania (Australia / New Zealand): For delivery addresses in Asia or Oceania, products will be shipped either from our warehouse in Australia or from our manufacturer in Asia, depending on warehouse availability.

Address Changes

If you need to change your shipping address after placing your order, please contact us as soon as possible at contact@boho-via.com. Address changes cannot be made after the order has been shipped.

Additional Information

• Customs & Duties: If applicable, customs and import duties are the responsibility of the recipient and may affect delivery times.
• Public Holidays: Orders placed on or around public holidays may experience slight delays.

If you have any questions about your delivery, feel free to contact us at contact@boho-via.com, and we’ll be happy to assist you.