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United StatesShipping & Delivery
At Boho Via, we aim to process and deliver your order as quickly as possible. Below, you’ll find our shipping and delivery policy, which outlines the expected timeframes and other important details regarding your order.
Total Delivery Time: 5-10 Business Days
The total time to receive your order is typically between 5-10 business days, depending on your location. This includes both handling and shipping times.
Cut-Off Time for Orders
Orders placed before 2:00 PM local time will start processing on the same business day. Any orders placed after this time will be processed on the following business day.
Handling Time: 1-3 Business Days
After you place your order, it will take 1-3 business days to prepare, pack, and ship your items. During this time, we will confirm your order details and ensure everything is ready for shipment.
Transit Time: 4-7 Business Days
Once your order has been shipped, the typical transit time is 4-7 business days depending on your location. This is the time it takes for the package to be delivered from our warehouse to your address.
Shipping Costs
As of now (24 September 2024), we offer free shipping worldwide. However, this is subject to change. If shipping costs are incurred in the future, they will be clearly displayed on the website during checkout. Always verify the final shipping price before completing your order.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our Order Tracking Page.
Express Shipping Options
Depending on your delivery location, we may provide express shipping for customers who require their orders to arrive more quickly. This option will be available at checkout and will include an additional fee, which will be shown before you confirm your order.
Delivery Partners
We collaborate with dependable global and local delivery companies to ensure your package arrives on time and in perfect condition. Our main shipping partners include:
- FedEx
- DHL
- Yun Express
- CNE Express
- UBI
We also collaborate with local postal services depending on your location for the final stage of delivery.
Delivery Times by Location
Below is a table outlining the average delivery times based on your location:
| Province/Territory | Main Cities | Average Delivery Time |
|---|---|---|
| Alberta (AB) | Calgary, Edmonton, Red Deer | 5-7 business days |
| British Columbia (BC) | Vancouver, Victoria, Surrey | 5-7 business days |
| Manitoba (MB) | Winnipeg, Brandon, Steinbach | 6-8 business days |
| New Brunswick (NB) | Moncton, Saint John, Fredericton | 7-9 business days |
| Newfoundland and Labrador (NL) | St. John's, Corner Brook, Gander | 8-12 business days |
| Northwest Territories (NT) | Yellowknife, Inuvik, Hay River | 8-12 business days |
| Nova Scotia (NS) | Halifax, Sydney, Dartmouth | 7-9 business days |
| Nunavut (NU) | Iqaluit, Rankin Inlet, Arviat | 8-14 business days |
| Ontario (ON) | Toronto, Ottawa, Mississauga | 5-7 business days |
| Prince Edward Island (PE) | Charlottetown, Summerside, Stratford | 7-9 business days |
| Quebec (QC) | Montreal, Quebec City, Laval | 5-7 business days |
| Saskatchewan (SK) | Regina, Saskatoon, Prince Albert | 6-8 business days |
| Yukon (YT) | Whitehorse, Dawson City, Watson Lake | 8-12 business days |
| Newfoundland and Labrador (NL) | St. John's, Corner Brook, Gander | 8-12 business days |
| Quebec (QC) | Montreal, Quebec City, Laval | 5-7 business days |
International Shipping
For international orders, the recipient is responsible for any customs duties or import taxes that may be applied by their country. Customs processing can occasionally delay delivery, so please allow extra time for international shipments.
Product Shipping Country / Provenance
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Delivery to Europe or Africa: If your delivery address is in Europe, the product will be shipped from our warehouse in France. If the product is unavailable in our French warehouse, it will be shipped directly from our manufacturer in Asia.
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Delivery to Americas (including South America): For deliveries to the Americas, including South America, the product will be shipped from our warehouse in United States. If the product is unavailable in our USA warehouse, it will be shipped directly from our manufacturer in Asia.
-
Delivery to Asia / Oceania (Australia / New Zealand): For delivery addresses in Asia or Oceania, products will be shipped either from our warehouse in Australia or from our manufacturer in Asia, depending on warehouse availability.
Address Changes
If you need to change your shipping address after placing your order, please reach out to us as soon as possible at contact@boho-via.com. Address changes cannot be made once the order has been shipped.
Additional Information
- Customs & Duties: If applicable, customs and import duties are the responsibility of the recipient and may impact delivery times.
- Public Holidays: Orders placed on or around public holidays may experience minor delays.
If you have any questions regarding your delivery, please don't hesitate to reach out to us at contact@boho-via.com, and we’ll be happy to assist you.