Privacy Policy

Effective Date: 23 September 2024

Important Notice:
This privacy policy has been automatically translated for your convenience. However, translation errors may occur. For the original and most accurate version in English, please click here

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Boho Via (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and share your personal information when you visit or make a purchase from boho-via.com (the “Site”). By using our Site, you consent to the terms outlined in this policy.

1. Information We Collect

When you visit or make a purchase through our Site, we may collect the following information:

  • Personal Identification Information: Includes your name, email address, phone number, shipping and billing address, payment information, and other details provided during an order.
  • Usage Data: Automatically collected information about your device, browsing behavior, IP address, and interaction with our Site via cookies or similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders, including shipping, payment processing, and providing customer support.
  • To communicate with you, including sending order confirmations, updates, and marketing emails (if opted in).
  • To improve our website, services, and customer experience.
  • To detect and prevent fraudulent activity and maintain the security of our Site.
  • To comply with applicable international privacy laws and regulations.

3. Legal Basis for Processing (GDPR for EU Residents)

For visitors from the European Union (EU), we process your personal data under the following lawful bases:

  • Performance of a Contract: To fulfill your order and provide services.
  • Consent: For sending marketing communications.
  • Legitimate Interest: For fraud prevention and improving our services.
  • Compliance with Legal Obligations: To meet legal requirements.

4. International Privacy Laws

We comply with privacy laws in the regions where we operate:

  • European Union (GDPR): EU residents have the right to access, correct, delete, or restrict the processing of their personal data. You may also request the transfer of your data to another service (data portability). To exercise these rights, contact us at contact@boho-via.com.
  • California Residents (CCPA): If you are a California resident, you have the right to request access to your personal data, know what personal data we collect, request deletion of your data, and opt out of the sale of your personal information. To exercise these rights, contact us at contact@boho-via.com.
  • Other Regions: We comply with relevant privacy laws in other regions, such as the Personal Data Protection Act (PDPA) for Singapore and Hong Kong residents.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that help us operate our business, such as payment processors, shipping partners, or email marketing providers.
  • Legal Requirements: We may disclose your information if required by law or in response to a legal request (e.g., court order, subpoena).

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. You can choose to block or disable cookies through your browser settings, but this may affect your ability to use some features of the Site.

For EU residents, we obtain your consent before using non-essential cookies in accordance with the ePrivacy Directive (EU Cookie Law).

7. Your Rights

Depending on your location, you may have the following rights:

  • Right to Access: Request access to the personal data we hold about you.
  • Right to Correct: Correct any inaccurate or incomplete information.
  • Right to Erasure (Right to be Forgotten): Request deletion of your personal data, subject to legal obligations.
  • Right to Restrict Processing: Request that we limit how your personal data is used.
  • Right to Object: Object to the processing of your personal data in certain cases.
  • Right to Data Portability: Request the transfer of your personal data to another service provider.
  • Right to Opt Out: Opt out of marketing communications at any time.

To exercise these rights, please contact us at contact@boho-via.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you would like us to delete your information, please contact us.

9. Data Transfers

As an Australian business, your personal data may be transferred outside your country of residence, including to Australia, where our servers are located. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information, in accordance with applicable privacy laws, such as Standard Contractual Clauses for EU residents.

10. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or wish to exercise your privacy rights, please contact us at:

Boho Via
36 Hurtle Square, Adelaide, South Australia
ABN: 67 884 792 033
Email: contact@boho-via.com