Terms and Conditions

Effective Date: 23 September 2024

Important Notice:
This Terms and Conditions has been automatically translated for your convenience. However, translation errors may occur. For the original and most accurate version in English, please click here.

Welcome to Boho Via (“we,” “our,” “us”). By accessing or using our website boho-via.com (the “Site”), you agree to be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before using our Site or making a purchase. If you do not agree to these Terms, you should not use our Site.

1. General Information

Boho Via is an Australian-owned business operating under ABN: 67 884 792 033.
Our contact email: contact@boho-via.com.

2. Orders and Payment

  • Product Availability: All orders are subject to product availability. If a product is not available, we will notify you and offer an alternative product or refund the purchase price.
  • Pricing: As much as possible, prices will be displayed in your local currency. If not, you can select the appropriate country using the footer button. The default currency for the website is USD. Additional shipping charges, taxes, and duties may apply depending on the country of delivery.
  • Payment Methods: We accept major credit cards, PayPal, and other payment methods displayed on our checkout page.
  • Order Confirmation: Once you place an order, you will receive a confirmation email. Please review the details carefully. If you find any errors, please contact us immediately at contact@boho-via.com.

3. Shipping and Delivery

  • We deliver products worldwide. Shipping times and costs vary depending on your location and the shipping method selected.
  • Any customs duties or taxes imposed by your country are your responsibility.
  • While we strive to meet delivery timeframes, Boho Via is not liable for delays caused by carriers or customs.

4. Returns and Refunds

  • Change of Mind: If you are unsatisfied with your purchase, you may return it within 30 days of receiving the product, provided the item is in its original, unused condition. Shipping fees for returns are your responsibility unless the item is defective.
  • Defective Products: If the product you receive is damaged or defective, please contact us within 7 days of receiving the item, and we will provide a replacement or refund at no additional cost.

5. Order Cancellation Policy

You may cancel your order within the first 6 hours of purchase by sending us an email. After this period, the order will be processed, and you will need to follow our returns process. To cancel your order, please contact us at contact@boho-via.com.

6. Product Descriptions and Availability

We strive to ensure that all product descriptions, images, and details on our Site are accurate and up to date. However, slight variations may occur due to manufacturing or screen display settings. Product availability is subject to change at any time. If an item becomes unavailable after your order has been placed, we will notify you and offer a replacement or refund.

7. Customs and Import Taxes

For international orders, any customs duties, import taxes, or additional fees imposed by your country’s customs office are your responsibility. We are not liable for any delays or costs associated with customs clearance in your country.

8. Intellectual Property

All content on this Site, including text, images, logos, and designs, is the property of Boho Via or our content providers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without our express written permission.

9. Use of the Site

  • You agree to use the Site for lawful purposes only. You may not use the Site to engage in any illegal activities or to transmit any harmful content.
  • You agree not to interfere with the proper functioning of the Site or to attempt to gain unauthorized access to any part of it.

10. Third-Party Links

Our Site may contain links to third-party websites that are not operated or controlled by Boho Via. These links are provided for convenience, and we are not responsible for the content, privacy policies, or practices of these third-party websites. Access to such third-party websites is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, Boho Via shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Site or products. Our liability is limited to the purchase price of the product in question.

12. Dispute Resolution

In the event of a dispute, we encourage you to contact us at contact@boho-via.com to resolve the issue. Any disputes that cannot be resolved through informal discussions will be governed by the laws of South Australia and subject to the exclusive jurisdiction of the courts in South Australia.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from the use of the Site or related to the purchase of products shall be subject to the exclusive jurisdiction of the courts in South Australia.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after any changes constitute acceptance of the updated Terms.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Boho Via
36 Hurtle Square, Adelaide, South Australia
ABN: 67 884 792 033
Email: contact@boho-via.com