My Thoughts on WONDERBOX: Is It the Perfect Gift Solution? [2024]

There are times when you need to buy a gift for someone, but inspiration just doesn't strike. In such cases, ready-made gift sets can be a fantastic alternative.

Six months ago, I had the chance to gift a Wonderbox voucher to my partner, allowing him to choose a getaway for us to enjoy together. In the following lines, I'll share my candid thoughts on this experience!

What is a Wonderbox?

👍 I absolutely loved it

• The very many gift options,
• The notion of giving beautiful memories rather than just an object,
• The shared experience provided by the box,
• The ease of making a booking,
• The free delivery to a nearby collection point,
• The affordable prices for future gifts,
• The option to exchange and extend if necessary.

❌ What Could Be Improved

• You need to allow time to choose your stay or activity,
• It’s important to inform the provider that you’re paying with a Wonderbox.
• You can only extend the box once.

Source: Facebook (@wonderbox.fr)

How Does a Wonderbox Work?

Wonderbox is a gift box system that works similarly to the old "Good for..." vouchers we used to give. The recipient receives a themed box of a certain value, which corresponds to a experience to enjoy from a selected range. It's up to the person receiving the gift to choose and book something using the catalogue included in the box.

What are the different types of Wonderbox gift boxes?

Wonderbox offers 4 different options. You can choose the one that best suits what you're looking for.

🔸 The Gift Box

This is the classic Wonderbox, which you might occasionally find in supermarkets or larger cultural retail stores. This gift box comes in a sleek black and gold case and includes:

• A small catalogue showcasing the available activities,
• A gift voucher that corresponds to these activities.

👉 This option is perfect for you if:

• You'd like to present your gift with some lovely packaging,
• You want the recipient to be able to easily look at the list of activities in a booklet.

Wonderbox "Romantic Weekend" for €59.90

Source: Wonderbox.ie

🔸 The E-Box

This is a digital version of the gift voucher described above. This voucher is sent by email to the purchaser or their recipient, in PDF format, within 15 minutes of the purchase.

👉 This solution is right for you if:

• You want to give a last-minute gift,
• You won’t be seeing the recipient of the gift in person,
• You would like to surprise someone on a specific day (for example, on their birthday).

🔸 The Custom Box

This is a completely customisable gift box that you can create yourself on the Wonderbox website. You can select the activities you prefer, add a personal message, and even customise your box design.

👉 This wonderbox is perfect for you if:

• You don’t want to give a generic gift,
• You’re looking to create a special surprise for a particular occasion,
• You want a gift that can be offered as a box set or sent via email,
• You already have a few ideas about the activities you’d like to offer the recipient of your Wonderbox.

🔸 The Perfect Gift of Freedom

This final option is a gift voucher valid for the 140,000 activities offered by Wonderbox. It amounts to a sum between €30 and €50 that can be applied to the activity chosen by the recipient.

Wonderbox Gift Voucher - From €30

Source: Wonderbox.ie

👉 This option will be ideal for you if:

• You want to give the gift recipient the freedom to choose,
• You prefer a digital gift sent by email,
• You’re not too familiar with the tastes and preferences of the gift recipient.

How to order on the Wonderbox website?

To select the Wonderbox you want to give as a gift, simply head to the homepage and then choose the category that interests you from the options below:

• Weekend getaways: thalasso breaks, romantic escapes, quirky accommodations, a night in a castle...
• Sport and adventure: skydiving, driving experiences, hot air ballooning, paragliding, bungee jumping...
• Gastronomy: restaurants, tastings, cooking workshops, wine appreciation...
• Wellness: treatments, massages, thalasso therapy, weight loss, fitness...
• Leisure and outings: theatre, concerts, cinema, comedy...

Source: Wonderbox.ie

Once you've selected the category, all that's left to do is choose the gift box you'd like to give, based on the services offered and the price.

Source: Wonderbox.ie

You can then add the product to your basket, and click on "View my basket". Next, fill out the order form with the required information:

• Choice of format: gift box or e-gift box,
• Message that accompanies the gift,
• Optional: premium gift bag, selection of a design...
• Delivery method: express, standard post or parcel drop-off,
• Delivery address,
• Billing information.

✅ Once your order has been confirmed, you will receive a confirmation email! If you haven't received it, please check your spam folder and consider contacting customer service at 09 70 25 40 90 (local call rates apply, available Monday to Friday from 9 am to 7 pm and Saturday from 9 am to 6 pm).

How to Book with a Wonderbox?

To book your Wonderbox, you first need to select your activity:

• By checking the list of providers in the booklet provided (physical box only),
• By visiting the Wonderbox website, then going to the "I have a Wonderbox" section in the menu.

Source: Wonderbox.ie

Next, once you've chosen your activity, get in touch with the provider and let them know that you'd like to pay with a wonderbox. They will usually ask you for the number of your gift voucher in return.

Source: Wonderbox.ie

🌴 If you're planning a stay, you can reach out to the Wonderbox booking support service at the following number: 01 800 818 115, which is the price of a local call.

Finally, when you arrive, you will be asked to present your gift voucher. If it was sent to you by email, make sure to print it off in advance! The selected provider will then record the unique code to get reimbursed by Wonderbox. All that's left for you to do is enjoy!

How long is the box valid for?

The Wonderbox gift boxes are valid for 3 years and 3 months. If this period expires and you haven't had the chance to enjoy your experience, you can extend it. Please note that it is essential to do this before the expiry date.

To extend your Wonderbox, simply visit the brand's website. You can then go to the footer menu and select the page titled "Exchange and Extension". Next, choose "I would like to exchange it" and follow the instructions provided.

Source: Wonderbox.ie

How to Redeem a Wonderbox?

You’ve been gifted a Wonderbox and you’d like to exchange it for a different box? That’s totally possible, and it will allow you to enjoy an experience that you really love.

To do this, simply visit the Wonderbox website and, as mentioned earlier, head to the "Exchange and Extension" section located at the bottom of the homepage in the footer. After that, instead of clicking on "I want to extend it", just select the option on the left ("I want to exchange it") and follow the instructions provided.

👉 Whether you want to exchange it or extend it, I recommend that you register your Wonderbox gift voucher as mentioned earlier, so you can take advantage of these benefits if needed.

Source: Wonderbox.ie

What makes Wonderbox different from other gift boxes?

Wonderbox has several competitors, such as Smartbox and DakotaBox. Here’s what sets these companies apart:

• Wonderbox is a 100% Irish company, while most of its competitors are based abroad.
• The customer service team is situated in Paris, ensuring that it is not outsourced overseas.
• Wonderbox vouchers are valid for 3 years and 3 months, compared to just 3 years with the main competitors.
• Wonderbox is the only company to offer a bespoke voucher, as I mentioned a few paragraphs earlier.
• While the range of activities offered by Wonderbox is slightly narrower than that of Smartbox, there are still a whopping 140,000 options available... so you're bound to find something you'll love!

Source: Wonderbox.ie

Who is Wonderbox For?

Wonderbox is a convenient solution:

🌍 For those looking to give a gift to someone who lives far away,

❓ When you want to please someone whose tastes you're not very familiar with,

🎉 To celebrate a special occasion (birthday, wedding, etc...),

👨‍💼 To give a gift to an employee or a colleague,

🎁 When you prefer to give the gift of a memorable experience rather than a bulky item...

🌴 To give the gift of a trip to share (with your partner, friends, or family...),

🤸‍♀️ To introduce a new activity to a friend or loved one.

What are the prices for Wonderbox?

The prices of Wonderbox vary depending on the chosen gift box. They start from €10 with gift vouchers and can go up to €1250. In the table below, you'll find the prices of some of the brand's popular gift boxes!

Are there any delivery charges with Wonderbox? 🚚

Most of the time, the delivery of your Wonderbox is free. Of course, if it's an e-gift box, the email delivery is included at no extra charge. For physical gift boxes, standard delivery to your home or a collection point within 48 to 72 hours is also free. This is a tracked delivery, and you'll receive the details by email once your order is placed!

If you'd like to receive the box by the next day, you can choose the express delivery option during checkout. In this case, you'll need to add €8 to your total basket amount.

Student? Here’s how to save some cash! 🤑

With the website Student Beans, you can enjoy a 8.5% discount on an e-gift card if you're a student. To take advantage of this offer, simply register at studentbeans.com, verify your student status, and then get your secret code to enter at checkout.

Source: Studentbeans.com

Find the Perfect Gift with the "Gift Idea" Tool!🎁

Stuck for inspiration? Wonderbox offers a gift idea generator that I find really handy.

By clicking on this link, you can find personalised suggestions tailored to the recipient of your gift! 😉

Gift ideas for women at Wonderbox

Source: Wonderbox.ie

What do customers think of Wonderbox?

The Wonderbox gift box is quite well-known among the public, as it is sold in many shops. You can find a large number of reviews online from people who have tried it. To help you sift through these, I’ve put together a brief summary of these testimonials.

On the Trustpilot platform

Wonderbox currently has nearly 30,000 reviews on Trustpilot, and this number is growing rapidly! This is a great indicator of customer satisfaction, which seems to be quite positive, given that the average rating is 3.8/5.

Source: Trustpilot.com

Let's take a look at what justifies this rating:

💚 What our customers loved

• The wide range of options available,
• The simplicity of the concept for a quick gift,
• The ease of switching between boxes,
• The fast delivery of the box,
• The price ranges suitable for all budgets.

Positive reviews from Wonderbox customers posted on the Trustpilot platform

❌ They liked it less

• The unavailability of certain venues during specific times (busy weekends),
• The requirement to make reservations by phone.

Customer review of their Wonderbox experience left on Trustpilot

About Igraal

Wonderbox has a significant number of reviews on the Igraal site, currently totalling 1552, with an impressive average rating of 4.5/5.

Source: Igraal.com

Customers are generally very satisfied with the choice available and the delivery of the box. They are delighted to have quickly found a lovely gift for a loved one.

Those who are a bit less satisfied also mention the challenge of finding available booking dates during busy times, such as long weekends or school holidays.

Wonderbox on Social Media

You can find the latest from Wonderbox and plenty of gift ideas on this company's social media channels:

• Instagram,
• Facebook,
• Twitter.

👉 To find testimonials from people who have tried this gift box concept, feel free to follow #wonderbox!

Source: Instagram (@wonderbox.fr)

Is the Wonderbox a scam?

Unlike its main competitors, Wonderbox is a 100% French company. It is a simplified joint-stock company, established in 2008 and located in the 15th arrondissement of Paris.

Source: société.com

This is a major name in the gift box and experience sector: Wonderbox operates in 13 countries, and the group generated over 240 million euros in revenue in 2021.

Like any major online retail company, Wonderbox has a dedicated customer service team that you can reach by phone or email. The brand also pays attention to reviews posted on the Trustpilot platform and takes the time to respond if there are any issues, encouraging you to contact customer service directly.

✅ Wonderbox is a well-established French company that has been part of the economic landscape for quite some time and has enjoyed great success: you can order with confidence, this is not a scam or a company in financial trouble.

My Verdict on Wonderbox ⭐⭐⭐⭐

A few months ago, I had the chance to buy a Wonderbox gift set to give to my partner for his birthday. I was able to choose the gift box myself, present it to him, and even get to try it out together! Let me share this experience with you!

Was it easy to order a Wonderbox gift set?

I chose Wonderbox because it was a French brand that I knew quite well. The gift boxes available in the supermarket near me were very generic, so I decided to go directly to the website for more choice. I didn't want to just give a "voucher for a weekend": I wanted something a bit more personalised.

Source: Wonderbox.ie

I was looking for a wine and oenology experience, which my partner is passionate about. I searched the website in the relevant category and I was able to choose a "Wine Experience Getaway" package that includes:

• A night’s stay with breakfast,
• A tasting and/or a vineyard or winery tour.

Source: Wonderbox.ie

👫 This offer, like many other Wonderbox gift sets, is of course for two people.

When placing my order, I was able to customise my gift box, add a little note, and choose the presentation: I really enjoyed adding a personal touch to my gift.

How was the delivery of the Wonderbox?

The delivery was very quick and I received the gift set promptly at home. I opted for a physical gift set because I wanted to give it "in person" to my partner. I'm absolutely delighted with it!

Our wine tasting

Was the recipient able to book easily?

The booking system on the website seemed quite easy to navigate. However, exploring all the options did take some time.

Initially, we wanted to go away for the Ascension weekend, but when we contacted the providers, we found no availability. So, we ended up going this summer, and we had a fantastic trip.

The Château des Faures, in Puisseguin (33), where we enjoyed our stay

👉 If I had just one piece of advice to give, it would be to absolutely inform the provider you're booking with that you're using a Wonderbox. This saves you the hassle of trying to make a reservation, only to be turned away at the payment stage. Many providers have specific availability for Wonderbox customers.

✅ To summarise, we are very pleased with the experience we had with Wonderbox, both in terms of the purchase and the stay we shared. The options for personalising your gift on the website truly make a difference! 😊

Wonderbox FAQ: Answering YOUR questions!

To help you find your way, here’s a final section that answers the main questions you might have about the Wonderbox. If you can’t find your answer, feel free to leave a comment! 😉

Can you combine two Wonderboxes?

It is theoretically possible to combine two wonderboxes to exchange them for one of greater value. As this is a specific request, I recommend that you call customer service directly at 09 77 40 41 41, available Monday to Friday from 9 am to 7 pm and Saturday from 9 am to 6 pm.

Source: Instagram (@wonderbox.fr)

How to check the validity of a Wonderbox?

To do this, the easiest way is to visit the Wonderbox website and register by clicking on "I have a Wonderbox". You will then be able to create a customer account, where you can check the validity of your Wonderbox.

👉 If you’ve already registered your Wonderbox on the website, all you need to do is log in to your customer account!

How to activate a Wonderbox?

Your Wonderbox is active from the moment of purchase, and lasts for three years and three months. If you wish to book a service, I recommend checking the available options in the booklet or on your Wonderbox online account, and then contact the provider you’re interested in to make a reservation.

Source: Instagram (@wonderbox.fr)

Can you get a refund on a Wonderbox?

No, it is not possible to get a refund for a Wonderbox. However, you can exchange it for another if you’re not satisfied, or extend it if you can’t use it within the allotted time (3 years and three months from the date of purchase).

How to contact Wonderbox by phone?

Wonderbox has a French customer service team, available from Monday to Friday from 9am to 7pm and on Saturday from 9am to 6pm. You can reach them at 09 77 40 41 41, and it's a non-premium rate number.

📧 You can also send a message by visiting the "contact us" section in the website's FAQ.

In summary, Wonderbox is truly a simple and effective gift solution, making it easy to please someone while saving time! If you've already given it a go, I’d love to hear your personal thoughts in the comments! 😉