My Take on WONDERBOX: Is it the Perfect Gift Solution? [2024]

Sometimes, you need to give a gift to someone, but you can't seem to find the inspiration. In such cases, ready-to-use gift baskets can be an excellent alternative.

I had the opportunity to give a Wonderbox gift set to my partner six months ago, so he could choose a trip for us to enjoy together. In the following lines, I’ll share my honest feedback on this experience!

What is Wonderbox?

👍 I Loved It

• The very numerous gift options,
• The ability to give beautiful memories instead of just an object,
• The shared experience provided by the box,
• The ease of booking,
• Free delivery to a pickup location near my home,
• Affordable prices for future gifts,
• The ability to exchange and extend if needed.

❌ Areas for Improvement

• You should allow time to choose your stay or activity,
• It is important to inform the provider that you are paying with a Wonderbox.
• You can only extend the box once.

Source: Facebook (@wonderbox.fr)

How Does a Wonderbox Work?

Wonderbox is a gift box system that works somewhat like the old "Good for..." vouchers. The recipient receives a themed box of a certain value, which corresponds to an experience to enjoy from a selected range. It's up to the gift recipient to choose and book using the catalogue included in the box.

What are the different options available for Wonderbox gift sets?

Wonderbox offers 4 different options. You can choose the one that best suits what you're looking for.

🔸 The Gift Box

This is the Classic Wonderbox, which you may sometimes find in supermarkets or large cultural stores. This gift box comes in a sleek black and gold presentation and includes:

• A small catalogue showcasing the available activities,
• A gift certificate that corresponds to these activities.

👉 This option is for you if:

• You want to present your gift with some beautiful packaging,
• You'd like the recipient to be able to directly check out the list of activities in a booklet.

Wonderbox "Romantic Weekend" for $59.90

Source: Wonderbox.ca

🔸 The E-Box

This is a digital version of the gift box mentioned above. This box is sent via email to the purchaser or their recipient in PDF format within 15 minutes of the purchase.

👉 This solution is right for you if:

• You want to give a last-minute gift,
• You won’t be meeting the gift recipient in person,
• You want to make a surprise for someone on a specific day (for example, their birthday).

🔸 The Custom Box

This is a fully customizable gift box that you can create yourself on the Wonderbox website. You can select the activities you prefer, add a personal message, and even customize the packaging.

👉 This wonderbox is perfect for you if:

• You don’t want to give a generic gift,
• You’re looking to create a special surprise for a particular occasion,
• You want a gift that can be provided either in a box or sent by email,
• You already have a little idea of what activities you would like to offer the recipient of your Wonderbox.

🔸 The Perfect Freedom Gift

This last option is a gift card valid for 140,000 activities offered by Wonderbox. It amounts to a sum between $30 and $50 that can be credited towards the activity chosen by the recipient.

Wonderbox Freedom Gift Card - Starting from $30

Source: Wonderbox.ca

👉 This option will be perfect for you if:

• You want to give the gift recipient the freedom to choose,
• You prefer a digital gift sent via email,
• You are not very familiar with the tastes and preferences of the gift recipient.

How to Order from the Wonderbox Website?

To select the Wonderbox you wish to give as a gift, simply visit the homepage and then choose the category that interests you from the following options:

• Weekend getaways: spa retreats, romantic escapes, unique accommodations, overnight stays in a castle...
• Sports and adventure: skydiving, flying lessons, hot air balloon rides, paragliding, bungee jumping...
• Gastronomy: dining, tastings, cooking classes, wine appreciation...
• Wellness: skincare treatments, massages, spa therapy, weight loss programs, fitness...
• Leisure and outings: theatre, concerts, movies, comedy...

Source: Wonderbox.ca

Once you've selected the category, all that's left to do is choose the gift box that you would like to give, based on the services offered and the price.

Source: Wonderbox.ca

Next, you can add the product to your cart, and then click on "View My Cart". After that, please fill out the order form with the required information:

• Format selection: gift box or e-gift box,
• Message to accompany the gift,
• Optional: premium gift bag, choice of visual...
• Delivery method: express, standard shipping or parcel pickup,
• Delivery address,
• Billing information.

✅ Once your order is confirmed, you will receive a confirmation email! If you haven't received it, please check your spam folder and consider contacting customer service at 1-877-123-4567 (local call rates apply, Monday to Friday from 9 AM to 7 PM and Saturday from 9 AM to 6 PM).

How to Book with a Wonderbox?

To book your Wonderbox, you first need to select your activity:

• By checking the list of providers in the booklet provided (physical box only),
• By visiting the Wonderbox website, then going to the "I have a Wonderbox" section in the menu.

Source: Wonderbox.ca

Next, once you've chosen your activity, get in touch with the provider and let them know you’d like to pay using a Wonderbox gift voucher. They will typically ask you for the number of your gift cheque in response.

Source: Wonderbox.ca

🌴 If you are booking a stay, you can contact Wonderbox's reservation assistance service at the following number: 1-855-977-4041, at the cost of a local call.

Finally, when you arrive at the location, you will be asked to present your gift voucher. If it was sent to you via email, be sure to print it ahead of time! The selected provider will then register the unique code to get reimbursed by Wonderbox. All that's left for you to do is enjoy!

How long is the box valid for?

Wonderbox gift boxes are valid for 3 years and 3 months. If this period expires and you haven't had the chance to enjoy your activity, you can extend it. Please note that it is essential to do so before the expiry date.

To extend your Wonderbox, simply visit the brand's website. Then, navigate to the bottom menu and select the page titled "Exchange and Extension". Next, choose "I would like to exchange it" and follow the instructions.

Source: Wonderbox.ca

How to Redeem a Wonderbox?

You received a Wonderbox as a gift and you'd like to exchange it for another box? That's absolutely possible, and it will allow you to enjoy an experience that you truly love.

To do this, simply visit the Wonderbox website and, as mentioned earlier, navigate to the section "Exchange and Extension" located at the very bottom of the homepage, in the footer. Instead of clicking on "I want to extend it," just select the option on the left ("I want to exchange it") and follow the prompts.

👉 Whether you want to exchange or extend it or not, I recommend that you register your Wonderbox gift voucher as mentioned earlier, so you can take advantage of these rights if needed.

Source: Wonderbox.ca

What Makes Wonderbox Different from Other Gift Box Services?

Wonderbox has several competitors, such as Smartbox and DakotaBox. Here’s what sets these companies apart:

• Wonderbox is a 100% French company, while most competitors are based overseas,
• The customer service is based in Paris and not outsourced abroad,
• Wonderbox gift boxes are valid for 3 years and 3 months, compared to just 3 years with most other major gift box sellers,
• Wonderbox is the only provider that offers a custom box as I described a few paragraphs earlier.
• The range of activities is slightly smaller at Wonderbox than at Smartbox, but there are still 140,000 options available... so you're sure to find something you'll love!

Source: Wonderbox.ca

Who is Wonderbox for?

Wonderbox is a convenient solution:

🌍 For those looking to give a gift to someone who lives far away,

❓ When you want to please someone whose tastes you don't know very well,

🎉 To celebrate a special occasion (birthday, wedding, etc.),

👨‍💼 To give to an employee or a colleague,

🎁 When you prefer to give the gift of an experience instead of a bulky item...

🌴 To gift a trip to share (with a partner, friends, or family...),

🤸‍♀️ To introduce an activity to someone close to you.

What Are the Prices for Wonderbox?

The prices for Wonderbox vary based on the selected gift box. They start at as low as $10 with gift vouchers and can go up to $1250. In the table below, you can find the prices for some of the brand's popular gift boxes!

Are there shipping fees with Wonderbox? 🚚

Most of the time, the delivery of your Wonderbox is free. Of course, if it is an e-gift box, sending the email is complimentary. For physical gift boxes, delivery via Colissimo is free to your home or a pickup point within 48 to 72 hours. This is a tracked delivery, and you will receive the details by email once your order has been placed!

If you would like to receive your package by the next day, you can choose the express shipping option at checkout. In this case, you will need to add 8 CAD to your cart total.

Student? Here’s How to Save Money! 🤑

With Student Beans, you can enjoy an 8.5% discount on an e-gift card if you are a student. To take advantage of this offer, simply sign up at studentbeans.com, verify your student status, and then obtain your secret code to enter at checkout.

Source: Studentbeans.com

Find the Perfect Gift with the "Gift Idea" Tool!🎁

Out of inspiration? Wonderbox offers a gift idea generator that I find really handy.

By clicking on this link, you can explore personalized gift suggestions tailored to the recipient of your gift! 😉

Gift ideas for women at Wonderbox

Source: Wonderbox.ca

What do customers think about Wonderbox?

The Wonderbox gift box is quite well-known among the general public, as it is sold in many stores. As a result, there is a large number of reviews online from people who have tried it. To help you sort through them, I’ve put together a brief summary of these testimonials.

On the Trustpilot Platform

Wonderbox has nearly 30,000 reviews on Trustpilot to date, and that number is growing rapidly! This is a great indicator of customer satisfaction, which seems to be quite positive, given that the average rating is 3.8/5.

Source: Trustpilot.com

Let's take a look together at what justifies this rating:

💚 Customers Loved It

• The wide range of choices available,
• The simplicity of the concept for quick gift-giving,
• The ability to easily switch boxes,
• The quick shipping of the box,
• The price ranges suited to all budgets.

Positive reviews from Wonderbox customers posted on the Trustpilot platform

❌ They liked it less

• The unavailability of certain locations during busy periods (such as weekends),
• The requirement to make reservations by phone.

Customer review of their Wonderbox experience posted on Trustpilot

About Igraal

Wonderbox also has a substantial number of reviews on the Igraal site, with a total of 1552 to date, earning an impressive average rating of 4.5/5.

Source: Igraal.com

Customers are generally very satisfied with the selection offered and the delivery of the box. They are delighted to have quickly found a lovely gift for a loved one.

People who are somewhat less satisfied also express the challenge of finding available booking dates during busy times, such as long weekends or school holidays.

Wonderbox on Social Media

You can find the latest offerings from Wonderbox and plenty of gift ideas on this company’s social media channels:

• Instagram,
• Facebook,
• Twitter.

👉 To explore testimonials from people who have tried this gift box concept, feel free to follow #wonderbox!

Source: Instagram (@wonderbox.fr)

Is Wonderbox a Scam?

Unlike its main competitors, Wonderbox is a 100% French company. It is a simplified joint-stock company, established in 2008 and based in the 15th arrondissement of Paris.

Source: société.com

It is a leading name in the gift box and experience market: Wonderbox operates in 13 countries and generated over 240 million euros in revenue in 2021.

Like any major online retailer, Wonderbox has a dedicated customer service team that can be reached by phone and email. The brand also pays attention to reviews posted on the Trustpilot platform and takes the time to respond if there are any issues, inviting you to contact customer service directly.

✅ Wonderbox is a well-established French company that has been a significant player in the market for a long time and has achieved great success: you can order with confidence, as this is not a scam or a company facing financial difficulties.

My Verdict on Wonderbox ⭐⭐⭐⭐

A few months ago, I had the opportunity to purchase a Wonderbox gift set for my partner's birthday. I was able to choose the gift box myself, present it to him, and even test it out together! Let me share this experience with you!

Was it easy to order a Wonderbox gift set?

I chose Wonderbox because it was a French brand that I was quite familiar with. The gift boxes available at the supermarket near my home were quite generic, so I decided to go directly to the website for more options. I didn’t want to just give a "voucher for a weekend": I was looking for something a bit more personalized.

Source: Wonderbox.ca

I was looking for a wine and wine tasting getaway, which is a passion of my partner. So, I searched the website in the relevant category, and I was able to choose a "Wine Tasting Getaway" package that includes:

• One night with breakfast,
• A tasting and/or a visit to a winery or vineyard.

Source: Wonderbox.ca

👫 This offer, like many other Wonderbox packages, was naturally for two people.

When placing my order, I was able to customize my gift box, add a personal note, and choose the presentation style: I really appreciated the opportunity to add a touch of originality to my gift.

How Did the Delivery of the Wonderbox Go?

The delivery was very fast and I received the package quickly at home. I chose a physical box because I wanted to gift it "in person" to my partner. I’m very pleased with it!

Our Wine Tasting

Was the recipient able to book easily?

The booking system on the website seemed quite easy to navigate. However, exploring all the available options took some time.

Additionally, we initially intended to leave on the Ascension weekend, but when we called the providers, we found no availability. So, we decided to go this summer and had a wonderful stay.

The Château des Faures, in Puisseguin (33), where we spent our stay

👉 If I could offer just one piece of advice, it would be to inform the provider you are booking with about your Wonderbox. This will save you time trying to make a reservation only to be turned away at the time of payment. In fact, many providers have specific availability for Wonderbox customers.

✅ In summary, we are pleased with our experience with Wonderbox, from the purchase to the shared stay. The options for customizing your gift on the website really make a difference! 😊

Wonderbox FAQ: Answering YOUR Questions!

To help you navigate, here’s a final section that addresses the main questions you may have about the Wonderbox. If you can’t find the answer you're looking for, feel free to leave a comment! 😉

Can you combine two wonderboxes?

It is theoretically possible to combine two wonderboxes to exchange them for one of greater value. Since this is a specific request, I recommend that you call customer service directly at 1-877-40-41-41, available Monday to Friday from 9 a.m. to 7 p.m. and Saturday from 9 a.m. to 6 p.m.

Source: Instagram (@wonderbox.fr)

How to Check the Validity of a Wonderbox?

To do this, the easiest way is to visit the Wonderbox website and register by clicking on "I have a Wonderbox". You will then be able to create a customer account, where you can check the validity of your Wonderbox.

👉 If you have already registered your Wonderbox on the website, simply log in to your customer account!

How to Activate a Wonderbox?

Your Wonderbox is active upon purchase and valid for three years and three months. If you want to book a service, I recommend checking the available options in the booklet or on your Wonderbox online account, and then contacting the provider that interests you to make a reservation.

Source: Instagram (@wonderbox.fr)

Can you get a refund for a Wonderbox?

No, it is not possible to get a refund for a Wonderbox. However, you can exchange it for another if you’re not satisfied with it, or extend it if you are unable to use it within the allotted time (3 years and three months after the purchase date).

How to Contact Wonderbox by Phone?

Wonderbox has a French customer service that is available from Monday to Friday from 9 AM to 7 PM and Saturday from 9 AM to 6 PM. You can reach them at 1-888-123-4567, and there are no extra charges.

📧 You can also send a message by going to the "contact us" section in the site's FAQ.

In summary, Wonderbox is truly a simple and effective gift-giving solution that allows you to spread joy while saving time! If you’ve tried it before, I’d love to hear your personal opinion in the comments! 😉