My Review of JOONE Diapers [2024]: Are They Really Better?

When you have just welcomed a new baby, managing diapers can feel like a significant burden. It’s natural to want the best for your child in terms of quality, but this can be expensive and isn’t always easy to find at the grocery store.

To make life easier for new parents, Joone offers a subscription for natural diapers and training pants that are delivered right to your home. I tried out this service for you, and I’m here to share my experience!

What is the Joone Diaper Subscription?

💖 I Loved It

• Finding truly eco-friendly and healthy diapers,
• The quality of these diapers: no leaks, just like Pampers!,
• The time savings offered by the subscription: no more trips to the supermarket for diapers,
• Buying from an ethical brand: made in the USA, natural products,
• The super cute look of these diapers with customizable patterns,
• The ability to return unused diapers for a refund.

❌ What I Liked Less

• The price is a bit high,
• No retailer nearby in my rural area.

How Does Joone Work?

Joone is a subscription service that delivers diapers tailored for your child directly to your home or a pickup location, at the frequency of your choice.

What diaper sizes can you order from Joone?

To support your child from birth until they are fully potty trained, Joone offers you 6 sizes of diapers:

• Size 1: 4 to 9 pounds,
• Size 2: 6 to 11 pounds,
• Size 3: 9 to 18 pounds,
• Size 4: 15 to 30 pounds,
• Size 5: 22 to 40 pounds,
• Size 6: 13 to 66 pounds.

👉 If your baby is growing or if you have two toddlers, you have the option to mix sizes! 😉

How many diapers are in a Joone package?

The number of layers sent depends on the chosen size:

• Size 1: 180, which is 3 packs of 60,
• Size 2: 192, which is 3 packs of 64,
• Size 3: 162, which is 3 packs of 54,
• Size 4: 144, which is 3 packs of 48,
• Size 5: 120, which is 3 packs of 40,
• Size 6: 114, which is 3 packs of 38.

👉 The decrease in the number of diapers per pack is due to the fact that the older your child gets, the fewer diapers they will need.

Can we choose between diapers and pull-ups?

Of course! Joone offers you 3 subscription options:

You can choose to use either just diapers or exclusively diaper pants. However, Joone recommends that you mix diapers and diaper pants. This third option includes, in each package, 3 packs of diaper pants and 1 pack of diapers.

👉 Personally, I chose to use traditional diapers when my son was born. But once he started crawling around 7 months, I switched to a mix of diapers and training pants. At night, I opted for regular diapers, while during the day, I preferred training pants to allow him more freedom of movement as he learned to walk.

Can we customize the layers?

Absolutely, and that’s one of the unique features of Joone! Their diapers are adorable, with original designs that are baby-friendly. When you place your order, you can choose 3 patterns from those available!

The adorable seasonal designs of Joone diapers… and there are many more!

👉 I often find myself talking about Joone when people see my baby’s diapers: the cute designs spark a lot of questions!

How often are diapers delivered?

The delivery frequency is flexible, so you’ll never run out of diapers, but you also won’t receive more than you need. Here are the available options:

👉 If you have used up more diapers than expected, feel free to contact Joone directly for a special delivery! On the other hand, if you have too many diapers and you still have some unopened packages, you can return them to Joone for a refund!

Can you add other products to your subscription?

Yes: it is possible to add Joone wipes with organic olive oil or water for an additional 5 euros per month. This is cost-effective, as they retail for 9.90 € when purchased individually. You can also add items to your order outside of the subscription, such as a baby facial cream, for example.

For just €5 a month, receive 3 packs of 32 Joone wipes!

👉 Personally, I use very few wipes, so I’ve never tried Joone wipes, but they seem, like the rest of the products, to be of high quality. These wipes are biodegradable and contain 99% natural ingredients, which is really reassuring. 😉

Joone: Truly Eco-Friendly Diapers That Are Good for Your Baby’s Health?

One of Joone’s main communication focuses is the production of its diapers, using natural ingredients. I’ll break it all down for you in the following paragraphs! 😉

Where are Joone diapers made?

Joone diapers are made in France, specifically in Épinal, when it comes to their “iconic” diapers. The Origine diaper is produced in Denmark, using exclusively European materials. The brand collaborates with small and medium-sized enterprises and pays special attention to ensuring the quality of its products.

🌍 The factory where Origine diapers are made operates 100% on renewable energy!

The Joone team is very transparent about how this diaper is made:

Source: Joone’s website.

Are Joone diapers really “natural” as the brand claims?

On its website, Joone promises diapers made from 100% natural materials for the absorbent core and everything that comes into contact with the skin, which is much healthier than the standard diapers found in supermarkets, for example. Their latest product, the “Origine” diaper, was designed to be as healthy as possible.

Source: Joone’s website

👉 Personally, I use the Yuka app a lot, which lets you know whether a food or hygiene product is good for your health. What reassured me about Joone is that their diapers receive a score of 100 / 100 on this app, which means they contain absolutely no risky ingredients!

Who is the Joone Diaper Subscription For?

This subscription system is very convenient for parents who want to save time and avoid filling their car trunk with diapers when they go to the grocery store. By having everything delivered directly to their home, they always have the necessary supply for their baby. Additionally, being able to return diapers for a refund when they have too many is very handy and prevents waste.

However, what truly sets Joone diapers apart from others, in my opinion, is the brand’s commitment to baby health and environmental sustainability. If you care about providing the best for your child by using healthy products with a minimal impact on the environment, Joone is definitely a great choice for you.

Source: Joone’s website

👉 For my part, I hesitated for a long time about using cloth diapers, but it just wasn’t very practical. With Joone, I’ve found the perfect compromise, as the diapers I use are healthy for my son’s well-being and also easy to manage in my busy mom life!

What is the price of Joone diapers?

Currently, Joone is offering a launch deal at €64.90 per pack of diapers. Normally, the price for Joone diapers is €69.90 per month, which breaks down to a cost per diaper of:

📦 The shipping fees are of course included in the price!

Can I gift a Joone subscription? 🎁

Absolutely! By navigating to the “DIAPER” section, then clicking on “DIAPER SUBSCRIPTION“, and scrolling down a bit on the page, you’ll find an option for “GIVE A SUBSCRIPTION“.

This allows you to access a form that offers a subscription for new parents, providing support during the crucial first months or even years of their baby’s life.

The duration is 1 month, 3 months, or 6 months, and parents can choose the size of diapers that suit their child, along with the designs.

Parents can receive an email right away informing them of their gift, or you can present it to them yourself later on a special occasion, for example.

👉 You can also give a gift card for Joone, which parents can use to buy exactly what they need (diapers, baby products, etc.).

How to Give a Joone Gift Card?

You can find it in the “NEWBORN GIFTS AND GIFT SETS” section under “BABY“.

Source: Joone’s website

Three amounts are available: $50, $80, and $140. Once the gift card is purchased, you will receive it via email, and you can then print it out. The gift card provides a code that can be entered in the “promo code or gift card” section during checkout to apply the corresponding discount. It can be used multiple times and has a validity of one year.

Looking to make a statement? Give the gift of a Joone newborn gift box!

The brand offers kits designed for new parents to care for their baby and explore Joone products. This includes diapers, of course, where you can choose the size and patterns, as well as items like wipes or baby lotion. The website provides a wide variety of options, here are a few examples:

👉 There are many other Joone gift sets available, including a diaper bag, a travel pouch, and clothing… ! Personally, I’m really tempted by these gift kits if a baby were to be born in my circle, as they allow parents to discover Joone products and are truly delightful.

Discover Other Products Offered by Joone

As I mentioned earlier, Joone doesn’t just make diapers! They are a brand that specializes in creating hygiene products for babies and moms. Let me quickly introduce their product line, which I am really a fan of!

For Baby 👶

Joone offers a wide range of essential hygiene products for your baby: liniment, cleansing gel, moisturizing lotion, diaper cream, cotton pads, wipes, and baby shampoo… All of these products are made according to Joone’s strict standards to ensure the health of your child.

You can also find beautiful clothing on the website, featuring the simple and timeless style that defines the brand:

For Older Kids 👦👧

Joone supports your child in learning to be potty trained with their first underwear. The brand offers 100% cotton briefs and boxers, made in France.

I also invite you to check out the “My First…” range, which I am just starting to use with my son. These are natural hygiene products specifically designed for the unique needs of young children.

For Moms and Moms-to-Be 🤰🤱

Joone also thinks of us moms with products specifically designed for pregnancy, as well as for the care that follows childbirth. Among their selection, I particularly noted:

• A stretch mark prevention kit for $59.90,
• A hair supplement to aid in regrowth after childbirth for $22.90,
• Herbal teas to support breastfeeding for $12.90.

The brand also offers natural and eco-friendly intimate hygiene products, in keeping with the spirit of their baby products.

🎁 Because we don’t always consider the specific needs of new moms, I think giving these products can be a fantastic idea. Joone offers gift sets designed not just for babies, but specifically for their moms! 😉

What do Joone customers think? Discover the reviews from subscribing parents!

Joone is a brand that is very transparent about the quality and craftsmanship of its products. However, to determine if their products truly meet your expectations, especially in terms of practicality, it’s best to look for customer reviews. To save you time, I’ve done the research for this article and I’m providing you with a summary of the feedback I found! 😉

On the Joone Website

The site highlights positive customer reviews and a total of 80,000 customers, which assures us of the brand’s reliability. Here are a few testimonials:

Source: Joone’s website

About Consobaby.com

Consobaby is a website for verified reviews specializing in early childhood, bringing together a community of nearly 4.5 million parents. It’s the site where I found the most testimonials about Joone, currently boasting no less than 184 reviews. The average rating is 4.7 / 5, with a very strong proportion of positive reviews, which is really encouraging!

Source: Consobaby.com

💚 Joone customers loved:

• The overall quality of the diapers,
• The fact that they are more eco-friendly than traditional diapers,
• The absence of leaks during use,
• The designs,
• The comfort for the baby (minimal redness or rash),
• The delivery service ensures you never run out of diapers,
• The discounts offered to subscribers.

Example of a positive review for Joone posted on the Consobaby website

❌ They liked it less:

• Issues with leaks that can occur for babies who sleep on their stomachs,
• The price might be a bit high for some,
• If you’re not available to receive the package, it can be challenging to have it redelivered on a Saturday (but there is an option for delivery to a pickup location).

About Trustpilot

On this platform, there are currently 16 reviews, with an average rating of 3.5 / 5.

There is a significant proportion of satisfied customers with the quality of the diapers, their convenience, the designs, and the fact that they are healthy for their baby.

Unsatisfied customers do not complain about the quality of the diapers but rather about the products for moms: dietary supplements, moisturizing cream… that are not as effective as those from other brands. Issues related to delivery are also mentioned (particularly delays), but this represents only a small proportion of the customers.

About Poulpeo

The cashback site Poulpeo has 10 reviews for Joone, all rated 5 stars. Additionally, it offers $6 in cashback that can be combined with Joone promotions, which can be quite appealing.

On this platform, customers praise not only the quality of the diapers but also the speed of delivery and the eco-friendliness of the brand.

Joone on Social Media

Would you like to stay updated on the latest news from Joone? Connect with the customer community and take advantage of exclusive offers? You can follow the brand on:

• Instagram,
• Facebook,
• Twitter,
• Pinterest.

👉 Check out customer reviews with #lifeinjoy!

The brand also has a YouTube channel where you can find tutorial videos, behind-the-scenes reports about the brand, pregnancy tips, and plenty of other information about the brand.

Introduction video showcasing Joone’s mission and commitments published on the brand’s YouTube channel

Is Joone a scam?

Joone (SAS Noo Corp) is a French start-up founded by Carole Juge-Llewellyn in 2017. The brand has achieved significant success and is now present in over 28 countries.

In 2017, the brand published a toxicological analysis of its diapers to prove to its customers that they were safe for babies. This effort paid off, as the organization 60 Million Consumers ranked Joone as the best baby diaper brand in 2018.

Indeed, Joone diapers are EcoCert certified (organic farming) and have received numerous labels confirming their quality:

From a customer service perspective, the brand can be reached through social media or via an online form on their website. Unfortunately, there is still no telephone customer service available, but the Joone team appears to be quite responsive.

✅ Joone is a French brand that has experienced significant success in recent years and is known for its transparency regarding the ingredients in its products. So, you can order with confidence!

My Verdict on Joone ⭐⭐⭐⭐

To wrap up my review of my experience with Joone, I’d like to share a brief and honest testimonial about what I liked and didn’t like about this brand.

I learned about Joone while researching diaper quality and their composition after the birth of my son. I had watched a report that indicated that diapers from major brands could contain toxic substances. At first, I hesitated to switch to cloth diapers, but since I work and my son often goes to daycare, I thought it would be very complicated.

When I discovered Joone’s website, I was reassured by the brand’s transparency about the ingredients in their diapers and other baby products they offer. My first order went very smoothly. My son was 4 months old at the time and weighed about 15 pounds, so I purchased size 3 diapers, which were a perfect fit.

Compared to the major supermarket brands, I didn’t notice a difference in leaks, but I quickly realized that my baby’s redness has decreased since I started using Joone diapers. Now, I order about one package per month, and that works for me. Since my son is almost a year old, I had to change sizes, and it went very well because I was able to mix sizes.

I love customizable patterns that are fun for kids and everyone finds adorable. For my orders, I chose a mix of pull-up diapers and traditional diapers: I use pull-up diapers for my baby during the day and traditional diapers for nighttime and naptime.

Finally, I’m just starting to test the first toothpaste and cleansing foam launched by Joone. So far, I find these products really pleasant to use and very well tolerated by my baby’s skin.

✅ In conclusion, I plan to stick with Joone until my son is fully potty trained. Even though the diapers are a bit more expensive, the quality really shows, and I feel reassured by their ingredients. I highly recommend them!

FAQ about Joone: I’m answering YOUR questions!

👉 In this section, you will find the answers to questions you may have about Pandacraft. If your question isn’t answered here, feel free to ask it in the comments so I can see it and add it to this list! 😉

How to put on a Joone diaper?

Putting on a Joone diaper is very simple. Here is a helpful video from the brand explaining how to use their classic diapers:

When it comes to diapers, as your baby starts to grow a bit, the process becomes even easier:

Where can I buy Joone diapers?

You can purchase them directly from the Joone website, but there are also local retailers (pharmacies, specialty stores for children’s products, etc.).

📍 Find the nearest retailer to you by clicking on this link!

Why Choose Joone?

At the core of Joone is a genuine commitment to transparency, allowing parents to provide the best for their children.

The brand’s founder, Carole Juge-Llewellyn, previously created a social network for expectant and new parents to discuss the products they use daily to care for their babies. Joone was born from this initiative, aimed at fulfilling young parents’ need to be informed about the products they buy.

Finally, the monthly subscription and home delivery system allows you to spend more time enjoying moments with your family rather than dealing with logistics.

How many wipes are in a Joone package?

There are 32 wipes in a Joone package. To determine how many packages to order each month, the trick is to take as many packages of wipes as the number of diapers used per day.

Is there a referral program at Joone?

Absolutely! When you place your second order with Joone, you will receive a referral code via email that you can share with new parents looking to sign up for Joone. This code allows you to earn $10 for each person you refer who subscribes to the diaper service, and it offers the same benefit to your referral.

👉 To make this work, the code must be entered in the designated promo code box at checkout. It cannot be combined with another promo code.

Source: Joone’s website

How to Get a Joone Promo Code?

There are several options available for you to take advantage of discounts at Joone:

• Give or receive a referral, as explained earlier, to earn $10.
• Take advantage of Poulpeo’s cashback offer, which allows you to earn $6 on your order.

Are there discounts for twins or triplets at Joone?

Yes, if you have multiple children of the same age, Joone offers you a 30% discount on your subscription. To take advantage of this, please follow these steps:

👉 You can also receive a discount if you have multiple young children. To do this, simply reach out to the Joone team through the contact form on their website.

Can you get a refund for unused Joone diapers?

Yes, and it helps prevent waste! This only applies to unopened and intact diaper packages, as long as the packaging is not damaged.

How to Return Unused Joone Diapers?

🔸 If You Are Subscribed

Joone covers the return shipping costs for orders up to 3 months after you receive them. If it has been more than 3 months, you will be responsible for the return shipping costs.

To request a refund, log in to your CUSTOMER SPACE, then go to MY ORDERS, and select REQUEST A RETURN. You will be able to generate a return label to attach to your package and drop it off at a designated pick-up location.

👉 Your diapers will be refunded within approximately one month.

🔸 If you’re not subscribed

You can return items within 14 days of receiving your package. To do this, simply fill out this form.

Source: @JooneParis on Facebook

How to Contact Joone?

The Joone team is reachable:

• By email at love@joone.com,
• Through the contact form available on the website,
• On social media: Twitter, Instagram, or Facebook.

📞 Currently, Joone does not have a customer service phone line.

Is there a commitment with Joone?

No, you can unsubscribe at any time upon request.

How to Unsubscribe from Joone?

To pause your subscription, you need to change the delivery frequency. You can do this from your ACCOUNT AREA by going to SUBSCRIPTION, then EDIT, and finally selecting DELIVERY DATE AND FREQUENCY at the bottom left.

👉 To delete your account, you need to contact customer service by following the instructions mentioned above.

I hope this testimonial has inspired you to try Joone! Don’t hesitate, it’s commitment-free and these are truly quality products for your baby. And if you’re already a customer, I’m eager to hear your thoughts in the comments. 😉