My Take on LOOKFANTASTIC, the Favourite Box for Beauty Lovers

When you love cosmetics like I do, trying out new products is truly a delightful experience. However, I realised that it can take quite a toll on your wallet! Initially, I subscribed to the Lookfantastic beauty box to save some money. I’ve been testing it over the past few months, and I'm excited to share my thoughts on it!

The Lookfantastic Box in a nutshell

Example of a LookFantastic box in 2022

💖 I Loved It

• The quality of the products,
• Their size: not too small, which is uncommon for a beauty box,
• Solid products: eco-friendly and practical,
• Fast and quality delivery.

❌ I liked this less

• Not being able to know the shipping costs for the subscription in the month (the only paid month) without having to sign up,
• No option to personalise the box according to one's profile,
• The automatic renewal of the subscription,
• No telephone customer service.

How Does the Lookfantastic Box Work?

Lookfantastic offers a fairly classic beauty box: it is sent to you monthly, with a subscription of one, three, six months, or a year. The products come from well-known beauty brands, which are quite popular in the UK, the home of the LookFantastic concept. Among these, you will find some luxury brands, such as Yves Saint Laurent, Valentino, Lacoste...

Each box contains 6 products and an explanatory magazine (in English!) that shows you how to use them. This may include:

• for facial care: moisturiser, makeup remover, serum, concealer...
• for body care: cream, shampoo, shower gel, deodorant, perfume...
• for makeup: eyeshadow, lipstick, pencil, mascara...
• for accessories: brush, mirror, makeup sponge...

👉 The products can be miniatures (slightly larger than samples) or in standard retail sizes. Their total value is at least R1,000, which allows for some great savings!

Who is the Lookfantastic box for?

The Lookfantastic box is designed for women of all ages who are interested in beauty and cosmetics. Since it includes make-up products, it's ideal for those who enjoy wearing make-up to truly benefit from it.

Of course, like all beauty boxes, Lookfantastic allows you to try out and discover new products: so you need to love surprises and regularly update your beauty routine.

Bright and fun, the Lookfantastic beauty box comes with explanations for each product. This allows you to enjoy taking care of yourself and pampering yourself with reliable products from well-known brands.

If a product doesn't suit you, feel free to share it with a friend or a female family member. By subscribing to this beauty box, you’re likely to bring some happiness to others!

Ultimately, since it offers the chance to acquire well-known brand products at reduced prices, this beauty box is perfect for lightening your make-up and cosmetics budget if you tend to spend a lot in this area. 😉

What is the price of the Lookfantastic box?

The Lookfantastic box is fairly average compared to other beauty boxes, with prices similar to those offered by the Blissim box (but this time, there’s a possibility of receiving full-sized products in the boxes).

The minimum monthly fee is R15.50 per month, including delivery: this is based on a 12-month contract.

What is the price of the box based on the commitment period?

Here are the offers available from Lookfantastic, featuring a monthly payment plan:

Lookfantastic box prices with monthly payment

👉 All these prices include delivery costs, except for the one-month option at R400, to which an additional fee must be added:

• R 3.95 for tracked home delivery within 5 to 7 working days,
• R 11.95 for express tracked delivery within 1 working day.

You can also pay everything upfront, with the following rates:

Lookfantastic box rates with advance payment

🛑 However, this isn’t very interesting, as it costs more than opting for a monthly deduction...

When does my Lookfantastic subscription end?

At the end of each commitment period, regardless of its length (1, 3, 6 months, or a year), Lookfantastic automatically renews the subscription. I advise that as soon as you subscribe, you uncheck the "Automatic Renewal" box in your account to maintain control over it. If you're unsure how to do this, the brand also offers the option to contact them directly via message using this form.

✅ Lookfantastic offers attractive prices relative to the actual value of the box. However, to start, I recommend opting for a short subscription period (one to three months), as there is a commitment involved. 😉

What does a Lookfantastic box look like? Find out in the video!

For this unboxing, I'm excited to share the June 2022 box, which is vibrant and was a fantastic surprise for me.

Here’s a general overview of the box in video format:

In this lovely summer-themed box, I discovered:

🔸 A clear brow gel from the brand Eyeko - Retail Size, usually sold for R 11.45,

🔸 9 anti-blemish patches with salicylic acid from Disciple, retailing for R17.95,

🔸 A watermelon body scrub (which smelled absolutely delightful!) from the brand Bubble T, travel size, normally sold for R180.00.

🔸 A lovely eyeshadow from Lottie London in the shade "Golden Hour," valued at R6.95,

🔸 Micellar water from Nuxe, infused with rose, travel size, which usually costs around R120.

🔸 A facial exfoliating gel from Gatineau, usually priced at R190.00.

👉 Overall, thanks to this box that I paid R340 for with my six-month subscription, I've saved almost R675 and discovered some amazing products!

The products from the Lookfantastic Box for June 2022

📃 The box also came with the Lookfantastic magazine, which was entirely in English. If you’re not fluent in English, you can visit the Lookfantastic website for usage instructions for the products in Afrikaans. 😉

Is there a Lookfantastic gift card? 🎁

Unfortunately, Lookfantastic does not yet offer this type of product. This is quite a pity as a subscription to this box would make a wonderful surprise for your sister, friend, or beauty-loving mum.

However, as there is no customisation questionnaire, you have the opportunity to register someone of your choice by selecting the duration of their subscription and replacing your delivery address with theirs.

👉 In this context, a prepaid subscription is quite convenient, but it seems to me that you should still deselect the automatic renewal option in your account settings to prevent it from being renewed.

Discover the Lookfantastic Advent Calendar to celebrate the festive season in style!

Every year, just before Christmas, LookFantastic releases a special beauty advent calendar, which is well-known among enthusiasts. The 2022 edition is already in the works: in the meantime, let me introduce you to this product that might pique your interest.

What's inside the Lookfantastic Advent Calendar?

This calendar features 25 beauty products that you'll discover day by day. It includes content similar to the beauty box, with skincare for the body and face, makeup, cleansing products, and more — everything you need to indulge yourself throughout the winter!

As is always the case with Lookfantastic, this is about high-quality products from well-known brands, which you can get at a great price thanks to the Advent calendar format. In 2021, there were notably skincare products from Caudalie, ESPA, Rodial, and Shiseido, as well as make-up from Delilah and NARS, and of course haircare products from Kingsley, Christophe Robin, Aveda, and many more fantastic items.

Lookfantastic Advent Calendar 2021

Source: Instagram (@highendloveblog, @lookfantasticarabia, @nenasofias)

When is this beauty Advent calendar available?

Currently, the calendar is not yet available for purchase on the Lookfantastic website, but you can register on the waitlist to stay updated with all the information about it and have the chance to order your calendar in advance, before it sells out.

👉 For this, I'll meet you on this page! Personally, I've already signed up! How about you?

What is the price of the Lookfantastic Advent Calendar?

In 2021, the calendar was priced at R1,800, which puts it in the higher range of beauty calendars. However, this is justified by the type of products included: these are not samples but travel or retail sizes. Inside, there were over R8,500 worth of products!

And since you don't change a winning recipe, the 2022 calendar is likely to be quite similar. The brand has been sticking to this beloved classic for several years now.

Some highlights from Lookfantastic's 2021 Advent Calendar

Source: Instagram (@gps.beauty, @lench_beauty)

Surprise yourself with Lookfantastic's mystery box and limited editions!

These two alternatives to the classic beauty box are great ways to explore new products. They are also very convenient, as they can easily be gifted, since there is no commitment.

What is the principle behind the Lookfantastic mystery box?

The mystery box is an offer that allows you to receive boxes at a discounted price. These are standard boxes from Lookfantastic, but they are from the previous months.

🛑 To order a mystery box, simply pick one of the three numbers at random. If you order multiple boxes, be careful not to choose the same number more than once, as you may end up with duplicate boxes. The discount will be applied automatically in your cart.

What are the Lookfantastic Limited Edition Boxes?

These are themed boxes, slightly more expensive than monthly boxes or mystery boxes, but they contain more products. They do not require a subscription and can be ordered individually, directly from the dedicated page on the Lookfantastic website.

The themes are diverse and can even serve as gift ideas:

• Saint Valentine,
• Mother's Day,
• Holiday haircare, to look after your hair during the holidays...

Lookfantastic's limited edition Mother's Day beauty box priced at R1,300.00

👨 Lookfantastic also offers two unique boxes specifically for men, featuring special editions:

• Father's Day gifts, including perfume, face cleansers, and more...
• Mankind Grooming Collection, featuring 11 essential everyday products and two fragrances.

Overview of the Mankind Grooming Collection beauty box from Lookfantastic priced at R 36.45

What do subscribers think? Discover their reviews on the Lookfantastic box!

Lookfantastic offers a range of reviews directly on its website, but the brand also utilises the independent service Trustpilot, which collects honest and verified reviews. To help you understand what people are saying about this beauty box, I’ve summarised the feedback from these different platforms for you.

About the Lookfantastic Site

This site features reviews on monthly subscription boxes, mystery boxes, and limited editions. It's worth noting that the site does not curate a "selection of the best reviews" and remains transparent by also showcasing critiques, which is commendable.

With traditional monthly subscription boxes, we see a nice percentage of positive reviews with an average rating of 4.22 out of 5:

👉 Customers enjoy the contents of the boxes, the format, and the quality of the products. Many express their disappointment that the magazine included with the box is in English. For some, there have also been instances where a product is missing, but this is resolved thanks to the customer service team.

About Trustpilot

The verified review service Trustpilot has recorded over 11,000 reviews for Lookfantastic, with a rating of 4.3 out of 5, which is considered excellent. This impressive sample, along with the reliability of this review platform, reflects the brand's commitment to customer satisfaction.

💚 Trustpilot customers appreciate:

• The quality of the products,
• The ease of placing orders,
• Fast delivery,
• Brands that are not available anywhere else,
• A responsive customer service,
• Competitive prices with plenty of discount codes!

Positive review left on Trustpilot by a customer subscribed to Lookfantastic

❌ What they liked less about Lookfantastic:

• The prices have increased recently,
• The products are not available in Afrikaans,
• Some promo codes do not apply to everything,
• Some products are out of stock.

A mixed review left by a Lookfantastic customer on Trustpilot

About Igraal

Lookfantastic is also rated by its customers on the cashback and review platform Igraal, where the company has achieved a rating of 4.5 out of 5 from nearly 5000 reviews, consistent with the previous two platforms. The positive and negative reviews are fairly similar, which indicates a certain level of stability for Lookfantastic. Quite reassuring! 😉

🤑 Igraal is also offering a very attractive cashback deal on your Lookfantastic orders, with R60 credited to your account upon signing up and up to 8% of your order refunded.

Lookfantastic on Social Media

Lookfantastic is active on social media in South Africa and internationally:

• On Instagram, you can find beauty tips and latest brand products,
• On Facebook, with over 500,000 followers, you can join a genuine community passionate about cosmetics and makeup,
• And on TikTok!

👉 Lookfantastic invites you to join a real community on social media with the #teamfantastic! To do this, simply sign up directly on the Lookfantastic website: this will help you grow your network, and you'll earn commissions on every sale!

Is Lookfantastic trustworthy or is it a scam?

Lookfantastic is a brand based in the UK: it was founded in 1996 and has since become a well-respected name across the pond when it comes to beauty and cosmetics. It is now owned by The Hut Group, which operates over 100 international e-commerce sites and generated more than $1.6 billion in revenue in 2022. Therefore, Lookfantastic is not new to the game: it is a well-established and financially strong company that you can rely on.

Regarding Brexit, Lookfantastic reassures its customers in its FAQ: there are no changes to prices, and no additional delays to expect, as products are shipped from various warehouses that are not necessarily located in the United Kingdom.

Lookfantastic does not have a telephone customer service, but the brand offers a live chat and a messaging service. They respond to reviews left on Trustpilot to thank positive reviewers and assist customers who have encountered issues.

Finally, Lookfantastic reminds us in their returns policy that you can return a product for a refund within 14 days from the day you receive it. This is a legal requirement under consumer law (article L121-20-12), and I appreciated that the brand highlighted this. However, regarding the subscription boxes, this 14-day return period only applies to the first box of the subscription.

✅ Lookfantastic is a reliable and reputable company, although it is better known in the UK, its country of origin, than in South Africa.

Lookfantastic on the professional network LinkedIn

My Verdict on the Lookfantastic Box

Before trying the box, the Lookfantastic brand was a bit unknown to me. In fact, when people mentioned beauty boxes, I thought of MyLittleBox, Blissim, or even Glossybox... But I was tempted to give this one a go because the prices of the products on the site were really appealing. Moreover, they had products that were hard to find elsewhere.

I signed up for a six-month subscription to try out the box. The price is slightly higher than other subscription boxes, but I understood why when I received my packages: each box contained at least one full-size product. Additionally, while competitors offer boxes with 5 to 6 products, Lookfantastic guarantees 6. So, it’s definitely more appealing!

I was overall very pleased with the products received: they are from well-known brands, some of which I use daily (Nuxe, Caudalie), and they are suitable for most skin and hair types, even the more sensitive ones. I did, however, wish that there was an option to personalise my profile to receive makeup that matches my skin tone, for example.

Source: Instagram (@the_beautiful_influence, @die_sweat_dea, @miss_nordisch)

I also appreciated the packaging of the gift sets and the professionalism of the delivery. I was a bit apprehensive, as it was a company not based in South Africa, but the products are very well packaged and they arrive quickly.

Finally, make sure to uncheck the automatic renewal option in your account settings if you don't want your subscription to continue. If you'd like to remain subscribed, simply do nothing. 😉

✅ For me, my experience with the Lookfantastic box was positive, and I was pleasantly surprised by the quality of the products and the service offered. I just wish there had been a bit more opportunity for personalisation.

Lookfantastic FAQs: I Answer YOUR Questions!

👉 In this section, I’ll share the answers to the questions that customers or potential customers of Lookfantastic often ask. If you can't find the answer to your question, feel free to ask in the comments so I can respond to you. 😉

How to contact Lookfantastic?

You can contact Lookfantastic:

• Through the live chat, available on the help centre,
• Using the contact form if you have created an account,
• Via Facebook or Twitter.

How to get a Lookfantastic promo code?

Lookfantastic frequently offers promo codes to its customers. Right now, with the code LFBB10, you can get your first beauty box for R10!

Does Lookfantastic offer a referral system?

Absolutely! This allows the goddaughter to enjoy a free beauty box while her godmother receives R10 off when they order from the site.

What payment options are available on Lookfantastic?

Lookfantastic offers you a variety of payment options, including installment payment plans. You can use PayPal, as well as Sezzle or Clearpay.

Where is Lookfantastic based?

Lookfantastic is part of The Hug Group: it is a company based in the United Kingdom, specifically in Manchester. However, it also has warehouses across Europe, which enables fast shipping.

How to Cancel a Lookfantastic Order?

According to Article L-121-20-12 of the Consumer Code, you have up to 14 days from the date of receipt to return and request a refund for an online purchase. To do this, simply contact Lookfantastic and request to exercise this right. This also applies to beauty box subscriptions, but only upon receipt of the first box.

👉 If you haven't received your order yet, don't hesitate to contact the brand to find out what to do next.

How to unsubscribe from the Lookfantastic box?

If it's been less than 14 days since you received your first box, you can find the answer to this question in the previous paragraph. Otherwise, you'll need to wait until the end of your commitment period.

👉 Don't forget to disable the automatic renewal of your subscription directly from your account or request assistance from Lookfantastic customer service to do it for you.

I hope this feedback has helped you better understand the services offered by Lookfantastic and inspired you to give them a try yourself! I'd love to read your thoughts in the comments! 😉