Mon avis sur WONDERBOX : le cadeau idéal ? [2024]

Sometimes you need to give a gift to someone, but inspiration just doesn’t strike. In such cases, ready-to-use gift sets can be a fantastic alternative.

I had the opportunity to give a Wonderbox gift set to my partner six months ago, so he could choose a getaway for us to enjoy together. In the following lines, I will share my honest feedback on this experience!

What is Wonderbox?

👍 I Loved It

• The many options for gifts,
• Giving beautiful memories instead of a physical object,
• The shared experience through the gift box,
• The ease of booking,
• Free delivery to a nearby pickup point,
• Affordable prices for future gifts,
• The option to exchange or extend if needed.

❌ What Could Be Improved

• You should allow enough time to choose your stay or activity,
• It is important to inform the provider that you are paying with a Wonderbox.
• You can only extend the box once.

Source: Facebook (@wonderbox.fr)

How Does a Wonderbox Work?

Wonderbox is a gift box system that works a bit like the old “Good for…” vouchers. The recipient receives a themed gift box of a certain value, which corresponds to an experience to enjoy from a selection provided. It’s up to the gift recipient to choose and book from the catalog included in the box.

What are the different options for Wonderbox gift boxes?

Wonderbox offers 4 different options. You can choose the one that best fits what you are looking for.

🔸 The Gift Box

This is the classic Wonderbox, which you might occasionally find at supermarkets or large retail stores. The box comes in a sleek black and gold casing and includes:

• A small catalog showcasing the available services,
• A gift card that corresponds to those services.

👉 This option is for you if:

• You want to present your gift with a beautiful package,
• You would like the recipient to be able to directly check the list of activities in a booklet.

Wonderbox “Romantic Weekend” for $59.90

Source: Wonderbox.com

🔸 The E-Gift Box

This is a digital version of the gift box mentioned above. This gift box is sent by email to the buyer or their recipient in PDF format within 15 minutes after purchase.

👉 This solution is right for you if:

• You want to give a last-minute gift,
• You won’t be meeting the gift recipient in person,
• You want to surprise someone on a specific day (like their birthday).

🔸 The Custom Box

This is a fully customizable gift box that you can create yourself on the Wonderbox website. You can select the activities you prefer, add a personal message, and even choose how to personalize your case.

👉 This gift box is perfect for you if:

• You don’t want to give a generic gift,
• You’re looking to create a special surprise for a particular occasion,
• You want a gift that can be either packaged or sent via email,
• You already have a little idea of what activities you’d like to offer to the recipient of your Wonderbox.

🔸 The Perfect Freedom Gift

This last option is a gift voucher valid for 140,000 activities offered by Wonderbox. It corresponds to an amount between $30 and $50 that can be applied toward the activity chosen by the recipient.

Wonderbox Freedom Gift Voucher – Starting at $30

Source: Wonderbox.com

👉 This option will be perfect for you if:

• You want to give the gift recipient the freedom to choose,
• You prefer a digital gift sent by email,
• You’re not very familiar with the recipient’s tastes and preferences.

How to Order on the Wonderbox Website?

To select the Wonderbox you want to gift, simply go to the homepage and then choose the category that interests you from the following options:

• Weekend getaways: spa retreats, romantic escapes, unique accommodations, stay in a castle…
• Sports and adventure: skydiving, piloting, hot air ballooning, paragliding, bungee jumping…
• Culinary experiences: dining, tasting events, cooking classes, wine appreciation…
• Wellness: treatments, massages, spa experiences, weight loss, fitness…
• Leisure and outings: theater, concerts, movies, comedy…

Source: Wonderbox.com

Once you’ve selected the category, you just need to choose the gift box you wish to give, based on the services offered and the price.

Source: Wonderbox.com

Then you can add the product to your cart and click on “View My Cart”. Next, fill out the order form with the required information:

• Choose a format: gift box or e-gift box,
• Accompanying message for the gift,
• Optional: premium gift bag, choice of design…
• Delivery method: express, standard shipping, or parcel pick-up,
• Delivery address,
• Billing information.

✅ Once your order is confirmed, you will receive a confirmation email! If you don’t see it, please check your spam folder, and feel free to contact customer service at 09 70 25 40 90 (local call rates apply, Monday to Friday from 9 AM to 7 PM and Saturday from 9 AM to 6 PM).

How to Book with a Wonderbox?

To book your Wonderbox, you first need to choose your activity:

• By consulting the list of providers in the booklet provided (physical box only),
• By visiting the Wonderbox website, and then going to the “I have a Wonderbox” section in the menu.

Source: Wonderbox.com

Next, once you’ve chosen your activity, get in touch with the provider and let them know that you want to pay with a gift card. They will typically ask you for the number of your gift certificate in return.

Source: Wonderbox.com

🌴 If it’s for a stay, you can contact Wonderbox’s reservation assistance service at the following number: 1-877-404-4141, at the cost of a local call.

Finally, upon arrival, you will be asked to present your gift voucher. If it was emailed to you, make sure to print it out in advance! The service provider will then record the unique code to get reimbursed by Wonderbox. After that, all you have to do is enjoy!

How long is the box valid?

Wonderbox gift sets are valid for 3 years and 3 months. If this period expires and you haven’t had the chance to enjoy your activity yet, you can extend it. Please note that it is essential to do this before the expiration date.

To extend your Wonderbox, simply visit the brand’s website. Then, scroll down to the footer menu and select the page titled “Exchange and Extension“. Next, choose “I would like to exchange it” and follow the instructions provided.

Source: Wonderbox.com

How to Redeem a Wonderbox?

You received a Wonderbox as a gift and you would like to exchange it for another gift box? That’s absolutely possible, and it will allow you to enjoy an activity that you truly love.

To do this, simply visit the Wonderbox website, and as mentioned earlier, go to the section “Exchange and Extension” located at the bottom of the homepage, in the footer. Then, instead of clicking on “I want to extend it”, choose the option on the left (“I want to exchange it”) and follow the prompts.

👉 Whether you want to exchange it or extend it, I recommend that you register your Wonderbox gift certificate as mentioned earlier, so you can take advantage of these rights if needed.

Source: Wonderbox.com

What Makes Wonderbox Different from Other Gift Box Subscriptions?

Wonderbox has several competitors, such as Smartbox and DakotaBox. Here’s what sets these companies apart:

• Wonderbox is a 100% French company, while its competitors are mostly based abroad,
• The customer service is therefore located in Paris and not outsourced overseas,
• Wonderbox gift boxes are valid for 3 years and 3 months, compared to only 3 years with most other major gift box sellers,
• Wonderbox is the only service that offers the custom box that I described a few paragraphs earlier.
• The activity selection at Wonderbox is slightly smaller than at Smartbox, but there are still 140,000 options available… certainly enough to find something you’ll love!

Source: Wonderbox.com

Who is Wonderbox for?

Wonderbox is a convenient solution:

🌍 For those who want to send a gift to someone who lives far away,

❓ When you want to please someone whose tastes you don’t know very well,

🎉 To celebrate a special occasion (birthday, wedding, etc.),

👨‍💼 To give a gift to an employee or a colleague,

🎁 When you prefer to give a memorable experience instead of a bulky item…

🌴 To gift a trip to share (with a partner, friends, or family…),

🤸‍♀️ To introduce a fun activity to someone close to you.

What are the prices of Wonderbox?

Wonderbox prices vary depending on the chosen gift box. They start at just $10 for gift vouchers and can go up to $1250. In the table below, you can find the prices for some of the brand’s popular gift boxes!

Are there shipping fees with Wonderbox? 🚚

Most of the time, the delivery of your Wonderbox is free. Of course, if it’s an e-gift box, the email delivery is complimentary. For physical gift boxes, the Colissimo delivery to your home or a pickup point within 48 to 72 hours is also free. This is a tracked delivery, and you’ll receive the details via email once your order is placed!

If you want to receive the package the next day, you can choose the express shipping option at checkout. In this case, you’ll need to add $8 to your total.

Student? Here’s How to Save Money! 🤑

With Student Beans, you can enjoy an 8.5% discount on an e-gift card if you’re a student. To take advantage of this offer, simply sign up at studentbeans.com, verify your student status, and obtain your secret code to enter at checkout.

Source: Studentbeans.com

Find the Perfect Gift with the “Gift Idea” Tool! 🎁

Out of inspiration? Wonderbox offers you a gift idea generator that I find quite useful.

By clicking on this link, you can explore personalized suggestions tailored to the recipient of your gift! 😉

Gift ideas for women at Wonderbox

Source: Wonderbox.us

What Do Customers Think About Wonderbox?

The Wonderbox gift box is quite well-known among the general public, as it is sold in many retail stores. As a result, there is a large number of reviews online from people who have tried it. To help you sort through them, I’ve prepared a brief synthesis of these testimonials.

On the Trustpilot Platform

Wonderbox currently has nearly 30,000 reviews on Trustpilot, and that number is growing rapidly! This is a great indicator of customer satisfaction, which seems to be quite positive, given that the average rating is 3.8/5.

Source: Trustpilot.com

Let’s take a look at what justifies this score:

💚 Customers Loved It

• The wide range of choices available,
• The simplicity of the concept for quick gifting,
• The option to easily switch boxes,
• The fast shipping of the box,
• The price ranges suitable for all budgets.

Positive reviews from Wonderbox customers left on the Trustpilot platform

❌ They liked it less

• The unavailability of certain venues during peak times (busy weekends),
• The requirement to make reservations by phone.

Customer review of their Wonderbox experience shared on Trustpilot

About Igraal

Wonderbox also has a large number of reviews on the Igraal website, totaling 1552 to date, with a remarkable average rating of 4.5 out of 5.

Source: Igraal.com

Customers are generally very satisfied with the selection offered and the delivery of the box. They are delighted to have quickly found a great gift for a loved one.

People who are somewhat less satisfied also express the challenge of finding available booking dates during busy periods, such as long weekends or school holidays.

Wonderbox on Social Media

You can find the latest from Wonderbox and plenty of gift ideas on the social media accounts of this company:

• Instagram,
• Facebook,
• Twitter.

👉 To read testimonials from people who have tried this gift box concept, feel free to follow #wonderbox!

Source: Instagram (@wonderbox.fr)

Is Wonderbox a Scam?

Unlike its major competitors, Wonderbox is a 100% French company. It is a simplified joint-stock company, founded in 2008 and based in the 15th arrondissement of Paris.

Source: société.com

This is a major player in the gift box and gift experience industry: Wonderbox operates in 13 countries and generated over 240 million euros in revenue in 2021.

Like any major online retail company, Wonderbox has a dedicated customer service team that is available by phone and email. The brand also pays attention to reviews left on the Trustpilot platform and takes the time to respond in case of any issues, encouraging you to contact customer service directly.

✅ Wonderbox is a well-established French company that has been part of the economic landscape for a long time and has achieved significant success: you can order with confidence, as this is not a scam or a financially struggling business.

My Verdict on Wonderbox ⭐⭐⭐⭐

A few months ago, I had the chance to buy a Wonderbox gift set to give to my partner for his birthday. I was able to choose the gift box myself, present it to him, and even try it out together! Let me share this experience with you!

Was it easy to order a Wonderbox gift set?

I chose Wonderbox because it was a French brand that I was familiar with. The gift boxes available at the supermarket near me were quite generic, so I preferred to go directly to the website for more options. I didn’t want to give just a “voucher for a weekend”; I wanted something a little more personalized.

Source: Wonderbox.com

I wanted a stay focused on wine and winemaking, which my partner is passionate about. So, I searched the website in the appropriate category and chose a “Wine Tasting Getaway” package that includes:

• One night with breakfast,
• A tasting and/or tour of a winery or vineyard.

Source: Wonderbox.com

👫 This offer, like many other Wonderbox gift sets, was of course for two people.

When placing my order, I was able to customize my gift box, add a personal note, and choose the presentation. I really appreciated the opportunity to add a unique touch to my gift.

How was the delivery of the Wonderbox?

The delivery was very fast, and I received the gift set quickly at home. I chose a physical gift set because I wanted to give it “in person” to my partner. I’m very pleased with it!

Our wine tasting

Was the recipient able to make a reservation easily?

The booking system on the website seemed quite easy to use. However, it took some time to explore all the available options.

Additionally, we originally planned to leave on the Ascension weekend, but when we contacted the service providers, we found no availability. So, we ended up going this summer and had a wonderful stay.

The Château des Faures in Puisseguin (33), where we spent our stay

👉 If I could give you just one piece of advice, it would be to definitely inform the provider you’re booking for a Wonderbox. This helps you avoid wasting time trying to make a reservation only to be denied at the payment stage. In fact, many providers have specific availability for Wonderbox customers.

✅ In summary, we are pleased with our experience with Wonderbox, both in terms of the purchase and the shared stay. The options to customize your gift on the website really make a difference! 😊

Wonderbox FAQ: Answering YOUR Questions!

To help you navigate this, here’s a final section addressing the main questions you might have about the Wonderbox. If you can’t find your answer, feel free to leave a comment! 😉

Can you combine two Wonderboxes?

It is theoretically possible to combine two wonderboxes to exchange them for a higher value one. Since this is a specific request, I recommend that you call customer service directly at 09 77 40 41 41, available Monday to Friday from 9 AM to 7 PM and Saturday from 9 AM to 6 PM.

Source: Instagram (@wonderbox.fr)

How to Check the Validity of a Wonderbox?

To do this, the easiest way is to visit the Wonderbox website and register by clicking on “I have a Wonderbox”. You will then be able to create a customer account, where you can check the validity of your Wonderbox.

👉 If you have already registered your Wonderbox on the website, all you need to do is log in to your customer account!

How to Activate a Wonderbox?

Your Wonderbox is active as soon as you purchase it, and is valid for three years and three months. If you’d like to book a service, I recommend checking the available options in the booklet or on your Wonderbox online account, and then contacting the provider you’re interested in to make a reservation.

Source: Instagram (@wonderbox.fr)

Can you get a refund for a Wonderbox?

No, it is not possible to get a refund for a Wonderbox. However, you can exchange it for another one if you don’t like it, or extend it if you cannot use it within the allotted time (3 years and three months from the date of purchase).

How to Contact Wonderbox by Phone?

Wonderbox has a French customer service team available from Monday to Friday from 9 AM to 7 PM, and on Saturday from 9 AM to 6 PM. The phone number is 09 77 40 41 41 and there are no additional charges to call.

📧 You can also send a message by going to the “contact us” section in the site’s FAQ.

In summary, Wonderbox is truly a simple and effective gifting solution that allows you to spread joy while saving time! If you’ve tried it, I’d love to hear your personal opinion in the comments! 😉