Mon avis sur POISCAILLE, la box de livraison 100 % poisson 🐟

You are probably familiar with the concept of local farmers’ fruit and vegetable baskets that you can pick up nearby. Well, there’s now a similar option for fish, shellfish, crustaceans, and oysters sourced from local fishing!

This seafood box is called Poiscaille, and I recently tested it for several weeks! I’m sharing my experience in the following lines, so you’ll know if it’s worth it or not!

What is Poiscaille?

👍 I Loved It

• The freshness of the products received,
• The joy of cooking with seafood,
• The fact that you are supporting sustainable and French fishing,
• The convenient pickup at a relay point.

❌ Areas for Improvement

• The fact that the Christmas shop is not available at pickup locations in the area,
• Having more pickup locations in the area.

Source: poiscaille.fr

How Does Poiscaille Work?

Poiscaille is a subscription service that allows you to pick up or have delivered boxes of seafood sourced from sustainable French fisheries.

The shellfish, crustaceans, and fish from Poiscaille boxes are guaranteed to be ultra-fresh. This is really convenient if you want to cook with fish more often, try new recipes, and enjoy high-quality products.

Source: Poiscaille.fr

👉 Additionally, thanks to an email sent to you the day before or two days before delivery, you have the option to choose the contents of your box from a wide variety of options on the Poiscaille website.

Is there a commitment with Poiscaille baskets?

Poiscaille offers a no-commitment subscription! You can pause your subscription at any time or change the frequency. You have the option to choose from:

• Every week,
• Every two weeks,
• Every month.

You can change your pick-up location at any time as long as the order hasn’t been shipped yet.

👉 Hosting a gathering? What I find convenient with Poiscaille is that you can, if needed, add one or more fish boxes to your order to create a grand meal. It’s a perfect opportunity to prepare a unique and delicious feast when you’re entertaining family or friends.

To find out how to proceed, just watch this video:

Where can I receive Poiscaille?

You have the option to have your locker delivered to you:

• Free at a nearby pickup location,
• For $14.90 delivered to your home.

🏪 The Poiscaille pickup points operate on a volunteer basis and can hardly keep your product for more than 24 hours: make sure to pick up your package on the same day it arrives so you can quickly refrigerate it at home!

How does delivery work with Poiscaille? 🚛

Poiscaille uses specialized carriers (Chronofresh) to ensure strict compliance with the cold chain. If you pick up your order at a relay point, it will likely be at a grocery store or a small business that has refrigerators to keep your package cool until you can pick it up.

Poiscaille builds strong relationships with local merchants for its pick-up locations

Source: facebook.com/poiscaillefr

What Will You Find in a Poiscaille Box? 📦

Poiscaille offers you fresh seafood products from eco-friendly fishing practices in its traps. These may include:

• From fish: sea bream, hake, sea bass, sole, cod, stingray, mackerel, …
• From shellfish: crabs, lobster, langoustines, shrimp, …
• From mollusks: mussels, oysters, scallops,…

Source: Poiscaille.fr

How much does a Poiscaille box hold?

When you sign up for Poiscaille, you can choose how many boxes you would like to receive. In each box, you’ll find, based on your selection:

• 1 kg of fish 🐟,
• or 2 kg of shellfish 🦪,
• or 1.5 kg of crustaceans 🦐!

This video shows you what a Poiscaille locker looks like when you pick it up!

Source: Poiscaille.fr

Are the fish prepared?

The fish you receive with Poiscaille is mostly whole, but gutted. Therefore, they can be prepared easily: for one kilogram of whole fish, you get about 500g of edible meat once the head, tail, bones, and guts are removed.

Source: Poiscaille.fr

4 Things to Know Before Ordering Poiscaille 💬

Poiscaille is working to develop a sustainable business model and offers high-quality products year-round. Here are five essential things you should know when subscribing to Poiscaille!

Poiscaille Seafood Products Are Not Farmed

Fish are wild-caught from the sea. They are not sourced from polluted farms. This means you’ll enjoy the authentic taste of products from traditional fishing, featuring higher quality fish that are less fatty.

Poiscaille Fishing is 100% French and Eco-Friendly

All the fishermen that work with Poiscaille operate within 12 miles of the French coast. The fishing methods used help protect the oceans, utilizing boats that are no longer than 39 feet. They do not use trawls or dredging nets, which can severely harm biodiversity.

Source: Poiscaille.fr

Poiscaille Provides a Dignified Life for Fishermen 🎣

Poiscaille ensures that it fairly compensates its partner fishermen to preserve their work and expertise, allowing them to sustain their livelihoods.

These individuals truly run small businesses. There are no more than three fishermen on board their boat, and the fishing trips are day trips, as opposed to the large trawlers that scoop up the oceans for several days at a time.

Source: Poiscaille.fr

The products are fresh! 🧊

Poiscaille partners with the carrier Chronofresh and works directly to minimize the time between when the traps are harvested and when they arrive at your home.

The maximum is 72 hours, ensuring that you receive very fresh products. Personally, I’ve never found anything as fresh in regular stores, and you can really taste the difference.

You choose what you order

When you sign up for the first time, you can already specify your allergies and intolerances.

Then, between 7 PM and 11 PM the day before or the day before that (in your region) of your delivery, you will receive an email inviting you to log into your Poiscaille customer account to choose the contents of your next box. You can decide whether you prefer fish, shellfish, or crustaceans, and specify which types of each.

Here’s how to proceed:

Source: Poiscaille.fr

👉 This is also the time when you can add some extras to your order. These are supplemental products to your locker, which will be billed along with your order. For example, you can find items like molds, lobster, and more…

What is the price of fish boxes from Poiscaille? 💰

The price of your Poiscaille subscription is determined by how often you subscribe and the number of reserved crates. A weekly Poiscaille crate costs $19.90.

To help you clearly find the pricing that interests you, I’ve summarized the Poiscaille prices in the table below:

💳 Poiscaille accepts most credit cards! The brand does not offer the option to pay via PayPal or to make installment payments.

What shipping fees should you expect with Poiscaille? 🚚

Poiscaille partners with volunteer pickup points: as such, delivery to a pickup point is included in the price of your order and is therefore free.

👉 To find the nearest pickup point to your home, simply go to the map at the bottom of the “Subscribe” page on the Poiscaille website.

If you prefer to receive your order at home, you will need to pay a shipping fee of $14.90 per box, which covers the costs associated with specialized Chronofresh delivery.

How is the Poiscaille Rate Calculated?

The goal of Poiscaille is to fairly compensate those who caught your fish. The startup is transparent about its fees and assures you that more than 50% of the total amount of your order will go directly to the fishermen.

The other expenses will be used to cover the company’s salaries, transportation, and operational margin.

Source: Poiscaille.fr

An Original Gift Idea: The Poiscaille Gift Card! 🎁

Looking to give a truly useful gift that’s different from the usual “clutter”? Introduce your loved ones to Poiscaille by gifting them some lockers with a Poiscaille gift card.

How does the Poiscaille gift card work?

This is a virtual card that is valid for six months and includes free delivery to a pickup point. When you purchase the card, you can select the number of lockers you want to offer based on your budget and preferences.

Then, the person receiving it will be able to set up their subscription by choosing how often they want to receive the packages and selecting their pickup location.

Source: Poiscaille.fr

Who should you give this gift card to?

This gift card will be perfect for:

• Someone who loves to cook,
• A young couple struggling financially who wants to prepare nice meals,
• A person who dreams of living by the sea,
• Someone who is concerned about the origin and quality of their food…

How to Gift the Poiscaille Gift Card?

To do this, simply visit the Poiscaille website and click on “🎁 Gift Card” in the main menu.

Next, you can choose the number of lockers to give and provide your name as well as the name of the recipient(s).

Next, you can create an account and proceed to payment. The card will be sent to you directly by email very quickly, and you can print it out to give to your loved one. You can also forward it via email if you want to save paper.

Finally, the recipient will just need to activate your gift and set up their subscription by visiting the Poiscaille website directly.

Source: Poiscaille.fr

I Received a Poiscaille Gift Card: How Do I Activate It?

It’s very simple: just visit the Poiscaille website, then go to the “🎁 Gift Card” section in the main menu.

Next, you can scroll further down the page until you see the following link:

You can then click on it to start setting up your subscription!

Check Out the Poiscaille Christmas Shop 🎄🐟

As the holiday season approaches, Poiscaille offers you the option to pick up your seafood products at a convenient location if you live in the Paris area, or to have them delivered right to your home.

The week before Christmas, the seafood lockers are closed and replaced by a more traditional shop, where you can order everything you need to prepare your holiday meal (or any other meal!).

Here are some examples of seafood products that you can find in this Christmas shop:

Source: Poiscaille.fr

🎄 Check out the Christmas shop on the Poiscaille website starting early December!

What Do Customers Think About Poiscaille?

My personal experience with Poiscaille has been positive. However, is that true for everyone? To answer this question, I invite you to read this short compilation of customer reviews available online that I put together to save you time.

About Trustpilot

Poiscaille uses the independent platform Trustpilot to manage its customer reviews. The current rating is considered “excellent” by the site, with an average review score of 4.4 out of 5.

Source: Trustpilot.com

Of the 100 reviews currently posted on this platform, we can see that there are many 5-star ratings:

Source: Trustpilot.com

💚 Poiscaille customers loved:

• The freshness of the products received,
• The fact that it is a sustainable and eco-friendly startup,
• Discovering new products and learning how to cook with them,
• The ability to select your own lockers,
• The flexibility of the subscription.

Positive reviews left by customers subscribed to Poiscaille on Trustpilot

❌ They enjoyed it less

• The inability to subscribe without a mobile phone number,
• Having to log in at a specific time the day before delivery to make a choice (the time window is a bit narrow),
• Occasional order cancellations due to a promo code generated by Poiscaille.

Mixed customer reviews about Poiscaille posted on Trustpilot

On Google

Poiscaille has an impressive average rating of 4.7 out of 5 on Google, based on a total of 598 reviews to date.

Source: Poiscaille.fr

Overall, the feedback is similar to what we see on Trustpilot. Most customers are very satisfied, although some would prefer to have more time to select their lockers the day before delivery or are disappointed with the automatically assigned lockers (if they didn’t choose one the day before).

Here’s a positive review with a photo that makes you want to try Poiscaille:

Fish on Social Media

The Poiscaille team is also active on social media, sharing the daily lives of their partner fishermen and showcasing the contents of their traps. You can find them on:

• Facebook,
• Twitter,
• Instagram.

You can also check out the Poiscaille YouTube channel, where you can find recipes, interviews with fishermen, and cooking tutorials to learn how to prepare your fish and seafood…

Tutorial: How to Break Down a Lobster?

Source: youtube.com/@poiscaille.delameralassiette

Is Poiscaille a legitimate website?

Poiscaille is the subscription service from the French company GUIREAUD S.A.S, located in Montreuil, a suburb of Paris. This startup has been offering seafood product boxes since 2015, available for purchase online.

The Poiscaille team consists of about fifty cooking and fishing enthusiasts. The eco-friendly and sustainable values upheld by the Poiscaille team are shared by all employees.

The Poiscaille Team

Source: welcometothejungle.com

The company has been experiencing significant success, with nearly 7 million euros in annual revenue in recent years.

Customer service can be reached through a contact form and an email address, both available on the website, to assist you in case of any issues. I recommend using this method of contact, as the team does not seem to respond publicly to reviews posted online.

✅ Poiscaille is a trustworthy French company that offers a well-established service, led by a passionate team. It is a small, serious startup where you can order without worry.

My Verdict on Poiscaille ⭐⭐⭐⭐

I discovered Poiscaille at my local organic grocery store, which serves as a pickup point for this subscription box. Since I don’t have a fishmonger nearby, I was eager to give it a try.

I tested Poiscaille several times before writing this review to ensure that the quality of their traps is consistent!

Source: Instagram (@audreycuisine, @danslacuisinedefrancoise)

Is it easy to order from Poiscaille?

I found the website to be very clear and well-explained. The “Subscribe” section gets straight to the point, and it’s easy to quickly find what you’re looking for.

The FAQ section titled “First Order: What You Need to Know” is very helpful, as it summarizes all the details of the subscription and ensures there are no surprises.

How was the delivery experience with Poiscaille?

For me, the delivery has always gone smoothly! I received very fresh shellfish, seafood, and fish, as if they had just been caught. The products were well-packaged, in a leak-proof bag.

👉 I recommend always bringing a small cooler when picking up your package to keep your Poiscaille order fresh.

Source: Instagram (@mariechioca, @eatingmarj, @daybyday.versailles)

Do I recommend the Poiscaille experience?

For me, it’s a big yes!

The difference compared to what you find in supermarkets is undeniable. The flavors are much more vibrant, and the cooked dishes are delicious.

This subscription allows you to explore new ways to cook, prepare a delicious meal when entertaining guests, or simply rediscover the joy of enjoying seafood. The flexibility of the subscription truly lets you order whenever you want, which is very convenient.

The French origin, fair compensation for fishermen, and sustainable fishing are truly what inspired me to try Poiscaille, and I wasn’t disappointed in that regard either.

Source: Instagram (@gaetanerigg, @satorizmagasinsbio, @resto_and_recipes)

One small thing to improve at Poiscaille?

Very satisfied with Poiscaille, I wanted to gift my sister a subscription for Christmas. However, she doesn’t have a pickup location near her, making it a bit more complicated.

The problem is the same for the Christmas shop, which does not allow you to order online for pickup at collection points outside of the Paris region. It’s a shame, because given the cost of home delivery ($14.90), I decided to refrain from ordering for this occasion.

✅ In conclusion, I am thrilled to have discovered Poiscaille. I appreciate the quality of the products I’ve received, and I hope that the network of pickup locations will expand soon in the area.

FAQ about Poiscaille: I’m answering YOUR questions!

To wrap up this review, here is a brief FAQ about Poiscaille, created from the most common questions people ask on Google regarding this subscription!

How to Order from Poiscaille?

To order the Poiscaille box, simply visit the Poiscaille.fr website, navigate to the “Subscribe” section, and fill out the provided form by providing the following information:

• The number of boxes you want to receive,
• The delivery frequency 📅 that works for you,
• Your allergies and intolerances, if any,
• The pickup location 🏪 where you want your delivery,
• Your contact information,
• Your payment method 💳.

🎁 It works the same way for a gift card.

How to Get a Poiscaille Promo Code? 🤑

There are currently no promotional codes available on the Poiscaille website, but you can still get referred by the person who recommended this subscription to you. To do this, they will need to send you an email from their personal Poiscaille account by going to the “Refer a Friend” tab.

You and your referee will receive a $10 discount on your next locker. If you are the referee, this applies as many times as you have referrals.

Source: Poiscaille.fr

How to Contact Poiscaille Customer Service?

You can contact Poiscaille by email at the following address, as stated in the legal notices: sos@poiscaille.fr.

You can also send a message by filling out this contact form.

📞 The Poiscaille team is currently not available by phone.

How to Unsubscribe from Poiscaille?

You can pause the delivery of your locker for as long as you need from your customer account by following the step-by-step instructions in this video:

If you would like to permanently delete your Poiscaille account and request the removal of your data, the easiest way is to send an email directly to sos@poiscaille.fr.

I hope this review has helped you gain a better understanding of what to expect from the Poiscaille subscription and has inspired you to give it a try. Don’t hesitate, it truly allows you to rediscover the flavors of seafood! 🐠