My Thoughts on POISCAILLE, the 100% Seafood Delivery Box 🐟

You are probably familiar with the idea of getting local fruit and vegetable baskets from nearby producers. Well, now you can also enjoy fish, shellfish, crustaceans, and oysters sourced from local fishing!

This seafood box is called Poiscaille, and I recently tried it out for a few weeks! I'm sharing my experience in the following lines so you can decide if it's worth your time or not!

What is Poiscaille?

👍 I Loved It

• The freshness of the products received,
• The joy of cooking with seafood,
• The benefit of supporting sustainable and local French fishing,
• The convenient pick-up at collection points.

❌ Areas for Improvement

• The fact that the Christmas shop is not available for pick-up points in the region,
• Having more pick-up points in the region.

Source: poiscaille.fr

How Does Poiscaille Work?

Poiscaille is a subscription service that allows you to pick up boxes of seafood at a designated point or have them delivered to your home. The seafood comes from sustainable French fisheries.

The seafood, shellfish, and fish from Poiscaille's boxes are guaranteed to be super fresh. This is really convenient if you want to cook fish more often, try out new recipes, and enjoy high-quality products.

Source: Poiscaille.fr

👉 Furthermore, with an email sent to you a day or two before delivery, you can select the contents of your box from a wide range of options available on the Poiscaille website.

Is there a commitment with Poiscaille baskets?

Poiscaille is commitment-free! You can suspend your subscription anytime or change the frequency if you like. You have the option to choose from:

• Every week,
• Every two weeks,
• Every month.

You can change your designated pickup point anytime, as long as the order hasn't been shipped yet.

👉 Having guests over? What I find convenient about Poiscaille is that you can, if needed, add one or more fish boxes to your order, perfect for a big meal. It's a great opportunity to prepare a unique and delicious meal when you have family or friends over.

To find out how to proceed, just watch this video:

Where Can I Get Poiscaille?

You can have your locker delivered to you:

• Free at a nearby pickup point,
• For S$14.90 delivered to your home.

🏪 The Poiscaille pickup points operate on a voluntary basis and can hardly keep your product for more than 24 hours: remember to collect your parcel on the same day it arrives so you can quickly chill it at home!

How Does Delivery Work with Poiscaille? 🚛

Poiscaille engages specialised carriers (chronofresh) to ensure strict adherence to the cold chain. If you pick up from a collection point, it is likely to be a grocery store or a small shop equipped with refrigerators to keep your parcel cool until you collect it.

Poiscaille builds lasting partnerships with local vendors for its collection points

Source: facebook.com/poiscaillefr

What can you find in a Poiscaille box? 📦

Poiscaille brings you fresh seafood products from eco-friendly fishing, available in their boxes. This can include:

• From the fish: sea bream, hake, sea bass, sole, coley, ray, mackerel, ...
• From the crustaceans: crab, lobster, langoustines, prawns, ...
• From the shellfish: mussels, oysters, scallops,...

Source: Poiscaille.fr

How much does a Poiscaille box hold?

When you sign up for Poiscaille, you can choose how many boxes you want to receive. In each box, you can find, depending on your choice:

• 1 KG of fish 🐟,
• or 2 KG of shellfish 🦪,
• or 1.5 KG of prawns 🦐!

This video shows you what a Poiscaille box looks like when you pick it up!

Source: Poiscaille.fr

Are the fish prepared?

The fish you receive from Poiscaille are usually whole, but gutted. This means they can be prepared easily: for every kilogram of whole fish, you can expect around 500g of edible flesh once the head, tail, bones, and gut are removed.

Source: Poiscaille.fr

4 Things to Know Before Ordering Poiscaille 💬

Poiscaille is working on creating a sustainable business model and offers quality products throughout the year. Here are five essential points you should know when signing up for Poiscaille!

The seafood products from Poiscaille are not farmed

The fish are caught in the sea, in the wild. They do not come from polluting farms. You can therefore enjoy the authentic taste of products from traditional fishing, featuring better quality fish that are less fatty.

Poiscaille Fishing is 100% French and Eco-Friendly

All the fishermen that Poiscaille works with operate within 20 kilometres of the French coast. The fishing techniques used help to preserve the oceans, with vessels measuring a maximum of 12 metres in length. They do not use trawl nets or any dredging techniques, which can be damaging to biodiversity.

Source: Poiscaille.fr

Poiscaille provides a dignified life for fishermen 🎣

Poiscaille ensures that it fairly compensates its partner fishermen, so as to preserve their work and expertise, allowing them to sustain their livelihoods.

These individuals are indeed at the helm of small businesses. There are no more than three fishermen on board their boats, and the fishing trips are done daily, unlike the large trawlers that scour the oceans for several days at a time.

Source: Poiscaille.fr

The products are fresh! 🧊

Poiscaille partners with the carrier Chronofresh and operates without intermediaries to minimise the time between when the catch is pulled from the traps and when it arrives at your doorstep.

The maximum is 72 hours, which ensures that the goods are incredibly fresh. Personally, I have never found anything as fresh in regular retail, and you can truly taste the difference.

You decide what you want to order

When you make your first subscription, you can already indicate your allergies and intolerances.

Then, between 7 PM and 11 PM the day before or two days before your delivery (in your area), you'll receive an email inviting you to log into your Poiscaille account to select the contents of your next order. This way, you can choose whether you prefer fish, seafood, or shellfish, and specify which types of each you’d like.

Here’s how to go about it:

Source: Poiscaille.fr

👉 This is also the point where you can add some extras to your order. These are supplementary products to your basket, which will be charged along with it. For instance, you can find items like mussels, lobster, and more...

What is the price of Poiscaille's seafood lockers? 💰

Your Poiscaille subscription fee is calculated based on how often you subscribe and the number of reserved crates. A weekly Poiscaille crate costs S$19.90.

To help you clearly find the rate that interests you, I have summarised the Poiscaille prices in the table below:

💳 Poiscaille accepts most payment cards! However, the brand does not offer payment through PayPal or installment payments.

What are the shipping costs to expect with Poiscaille? 🚚

Poiscaille works with volunteer pickup points, which means that the delivery to a pickup point is included in the price of your order and is therefore free.

👉 To find out where the nearest pickup point is to your home, just head to the map at the bottom of the "Subscribe" page on the Poiscaille website.

If you prefer to have it delivered to your home, you'll need to pay a delivery fee of S$14.90 per box, which covers the costs associated with the specialist chronofresh delivery service.

How is the Poiscaille price calculated?

The aim of Poiscaille is to fairly compensate those who have caught your fish. The start-up is transparent about its fees and ensures that over 50% of the total amount from your order will go directly to the fishermen.

The other expenses will be used to cover the company's salaries, transportation, and operational margin.

Source: Poiscaille.fr

A Unique Gift Idea: The Poiscaille Gift Card! 🎁

Looking to give a truly useful gift that won't just become another "clutter in the cupboard"? Introduce your loved ones to Poiscaille by gifting them some lockers with the Poiscaille gift card.

How does the Poiscaille gift card work?

This is a virtual card that is valid for six months and includes free delivery to a collection point. When you book the card, you can choose the number of lockers you’d like to offer based on your budget and preferences.

Next, the recipient will be able to set up their subscription, choosing how often they receive their parcels and where the pickup point will be.

Source: Poiscaille.fr

Who should you give this gift card to?

This gift card is perfect for:

• Someone who enjoys cooking,
• A young couple struggling financially to whip up delicious meals,
• A person who would love to live by the sea,
• Someone who is concerned about the origin and quality of their food...

How to Gift the Poiscaille Gift Card?

To do this, just head over to the Poiscaille website, and click on "🎁 Gift Card" in the main menu.

Next, you can select the number of lockers to give and provide your name along with the name of the recipient(s).

Next, you can create an account and proceed with the payment. The card will be sent to you directly via email very quickly, and you can print it out to give to your loved one. You can also forward it by email if you want to save paper.

Finally, the recipient will just need to activate your gift and set up their subscription by visiting the Poiscaille website directly.

Source: Poiscaille.fr

I received a Poiscaille gift card: How do I activate it?

It's really straightforward: just head over to Poiscaille's website, and then navigate to the "🎁 Gift Card" section in the main menu.

Next, you can scroll down the page until you see the following link:

You can then click on it to start setting up your subscription!

Check Out the Poiscaille Christmas Shop 🎄🐟

During the year-end festivities, Poiscaille offers you the option to pick up your seafood products directly from a collection point if you live in the Greater Paris area, or you can have them delivered to your home.

During the week leading up to Christmas, the sea stalls are closed and replaced by a more traditional shop, where you can order everything you need to prepare your festive meal (or any other meal, really!).

Here are some examples of seafood products that you can find in this Christmas shop:

Source: Poiscaille.fr

🎄 Check out the Christmas shop on the Poiscaille website from early December!

What are the reviews of Poiscaille from customers?

My personal experience with Poiscaille has been positive. But is it the same for everyone? To answer that question, I've put together a quick compilation of online customer reviews to save you some time.

About Trustpilot

Poiscaille uses the independent platform Trustpilot to manage its customer reviews. The current rating is deemed "excellent" by the site, with an average review score of 4.4 out of 5.

Source: Trustpilot.com

Out of the 100 reviews currently posted on this platform, we see that there are many 5-star ratings:

Source: Trustpilot.com

💚 Our Poiscaille customers loved:

• The freshness of the products received,
• The fact that it's a sustainable and eco-friendly start-up,
• Discovering new products and learning how to cook them,
• The ability to select your own lockers,
• The flexibility of the subscription.

Positive reviews from customers who subscribe to Poiscaille on Trustpilot

❌ They enjoyed it less

• The inability to subscribe without a mobile phone number,
• The requirement to log in at a specific time the day before delivery to select (the time slot is quite limited),
• Occasional order cancellations due to a promo code generated by Poiscaille.

Mixed reviews from customers about Poiscaille left on Trustpilot

On Google

Poiscaille has a great average rating of 4.7 out of 5 on Google, based on 598 reviews to date.

Source: Poiscaille.fr

Overall, feedback is quite similar to what's on Trustpilot. Most customers are very satisfied, though a few would prefer to have more time to choose their lockers the day before delivery or are disappointed with the lockers assigned automatically (if they didn't choose the day before).

Here’s a positive review with a photo that makes you want to give Poiscaille a try:

Poiscaille on Social Media

The Poiscaille team is also active on social media, where you can get a glimpse into the daily lives of our partner fishermen and see what’s inside our traps. You can find us on:

• Facebook,
• Twitter,
• Instagram.

You can also check out the Poiscaille YouTube channel, where you can find recipes, interviews with fishermen, and cooking tutorials to learn how to prepare your fish and seafood...

Tutorial: How to Shell a Lobster?

Source: youtube.com/@poiscaille.delameralassiette

Is Poiscaille a Legitimate Site?

Poiscaille is the subscription service of French company GUIREAUD S.A.S, based in Montreuil, near Paris. This start-up has been offering seafood baskets since 2015, available for purchase online.

The Poiscaille team consists of around fifty passionate individuals from the culinary and fishing fields. The team's commitment to environmental and sustainable values is shared by all employees.

The Poiscaille team

Source: welcometothejungle.com

The company has seen tremendous success, with an annual revenue of nearly 7 million euros in recent years.

The customer service can be reached through a contact form and an email address, which are available on the website to assist you in case of any issues. I recommend using this contact method, as the team doesn't seem to respond publicly to reviews left online.

✅ Poiscaille is a reliable French company that offers a well-established service, led by a passionate team. It is a serious and human-sized start-up where you can place your orders with confidence.

My Verdict on Poiscaille ⭐⭐⭐⭐

I discovered Poiscaille at my organic grocery store, which is a collection point for this fish box. Since I don’t have a fishmonger nearby, I was eager to give it a try.

I’ve tried Poiscaille a few times before writing this review to make sure that the quality of their products is consistent!

Source: Instagram (@audreycuisine, @danslacuisinedefrancoise)

Is it easy to order from Poiscaille?

I found the site very clear and well explained. The "Subscribe" section gets straight to the point, and you can quickly find what you're looking for.

The FAQ section titled "First Order: What You Need to Know" is very handy as it summarizes all the subscription terms, ensuring that there are no surprises.

How was the delivery experience with Poiscaille?

For me, the delivery has always gone smoothly! I received very fresh shellfish and fish, as if they had just been caught. The products are well packaged, in a leak-proof bag.

👉 I recommend that you always bring a small cooler to pick up your parcel, to keep your Poiscaille locker items fresh.

Source: Instagram (@mariechioca, @eatingmarj, @daybyday.versailles)

Do I recommend the Poiscaille experience?

For me, it's a big yes!

The difference compared to what you find in supermarkets is undeniable. The flavours are much richer, and the cooked dishes are delicious.

This subscription allows you to explore new ways of cooking, prepare a great meal when hosting guests, or simply rediscover the joy of enjoying seafood. The flexibility of the subscription really lets you order whenever you want, which is super convenient.

The French origins, fair compensation for fishermen, and sustainable fishing are really what motivated me to try out Poiscaille, and I wasn't disappointed in that aspect either.

Source: Instagram (@gaetanerigg, @satorizmagasinsbio, @resto_and_recipes)

Is there something small we can improve at Poiscaille?

I'm very satisfied with Poiscaille, so I wanted to gift my sister a subscription for Christmas. However, she doesn't have a collection point near her place, which complicates things a bit.

The issue is the same for the Christmas shop, which does not allow orders on the website to be picked up at collection points outside the Paris region. It's a pity, as given the delivery fee of €14.90, I chose to skip placing an order for this occasion.

✅ In conclusion, I'm glad to have discovered Poiscaille. I appreciate the quality of the products received, and I hope that the network of collection points will be developed quickly in the region.

FAQ on Poiscaille: I'm answering YOUR questions!

To wrap up this overview, here’s a quick FAQ about Poiscaille, based on the most common questions people are searching for on Google regarding this subscription!

How to order from Poiscaille?

To order the Poiscaille box, simply visit the Poiscaille.fr website, then head to the "Subscribe" section and fill in the provided form with the following details:

• the number of boxes you wish to receive,
• the delivery frequency 📅 that suits you,
• any allergies or intolerances you may have,
• the pickup point 🏪 where you want your delivery,
• your contact information,
• your payment method 💳.

🎁 It works the same way for a gift card.

How to get a Poiscaille promo code? 🤑

Currently, there are no promo codes available on the Poiscaille website, but you can always get a referral from the person who recommended this subscription to you. To do this, they will need to send you an email from their personal Poiscaille account by going to the "Refer a Friend" tab.

You and your referee will receive a S$10 discount on your next locker. If you’re a referee, this works as many times as you have referrals.

Source: Poiscaille.fr

How to Contact Poiscaille's Customer Service?

You can contact Poiscaille via email at the following address, as stated in the legal notice: sos@poiscaille.fr.

You can also send a message by filling out this contact form.

📞 The Poiscaille team is currently not reachable by phone.

How to unsubscribe from Poiscaille?

You can pause the delivery of your locker for as long as you want, right from your customer account. Just follow the step-by-step guide shown in this video:

If you wish to completely delete your Poiscaille account and request the removal of your data, the easiest way is to send an email directly to sos@poiscaille.fr.

I hope this review has helped you get a better idea of what to expect with the Poiscaille subscription and has encouraged you to give it a try. Don’t hesitate, it really lets you rediscover the taste of seafood! 🐠