My Thoughts on HELLOFRESH: Meal Kits Delivered to Your Home

Who hasn’t dreamed of never having to go grocery shopping again? While this seemed impossible a few years ago, we can now rely on meal kit delivery services to bring the grocery store to our doorstep. Unlike pre-prepared meals, you receive the ingredients and recipes at home, allowing you to enjoy the experience of cooking!

This is exactly what HelloFresh offers, one of the leaders in the field. But is this kind of service really as great as everyone says? I had the opportunity to test this meal kit, and I’ll share my thoughts on it with you.

HelloFresh, in a nutshell

👍 I loved it

• The quality of the ingredients,
• Transparency regarding the source of the food,
• The suggested recipes,
• The various types of diets considered: vegetarian, flexitarian, low-calorie, fish and vegetables, etc.
• Fast delivery and careful packaging,
• The fact that it helps reduce food waste.

❌ What I Liked Less

• The website’s usability: it’s hard to find certain information before placing an order!
• Preparation and cooking times are somewhat underestimated,
• The delivery doesn’t always arrive within the expected half-day window.

How Does HelloFresh Work?

voted meal kit of the year, HelloFresh offers you the convenience of receiving a meal kit delivered right to your doorstep, complete with recipes and all the ingredients needed to prepare them. There’s no commitment required, and the subscription is flexible: you can order only during the weeks you need meals, with options for up to 5 meals for 2 to 6 people.

When you order from HelloFresh, you have a wide selection of recipes to choose from. The options available for your favorites change every week, allowing you to discover new flavors each time. The inspirations are diverse, featuring traditional French cuisine, as well as Italian, Asian, and Tex-Mex recipes.

Once you’ve selected your dishes on the website or app, you’ll receive the ingredients and step-by-step recipes fairly quickly, packaged securely in a box. The meats and fish are vacuum sealed, and the fruits and vegetables are well protected, ensuring they arrive in perfect condition at your home.

Now it’s your turn to get cooking! Head to the kitchen to prepare the recipe that catches your eye. The ingredients are pre-portioned based on the number of servings you choose.

✅ Hellofresh offers a comprehensive meal kit service that is easy to use, making your daily life simpler by allowing you to cook delicious meals without even having to go grocery shopping!

Where Do HelloFresh Products Come From?

HelloFresh places a special emphasis on the quality and source of the ingredients delivered in their boxes. The company is dedicated to promoting local economies and ensuring fair compensation for producers. On each package, you will find the origin of the ingredient.

Unless there are supply issues, the brand is committed to providing its customers with meats that are 100% sourced from France, as well as cheeses and dairy products that originate from within the country.

Fruits and vegetables are also French, and the breads are made using artisan techniques that honor traditional craftsmanship.

HelloFresh strives to source as much as possible from certified producers:

🐑 Finally, the brand is committed to animal welfare and carefully checks the living conditions of the animals from the farms it sources from. If you don’t eat meat, it offers a wide variety of vegetarian meals.

Who Are HelloFresh Meal Kits For?

The HelloFresh meal kit offers servings for 2 to 6 people, with a maximum of 5 meals per week. It’s very convenient for families or couples, especially for those who may not have the time to go grocery shopping or plan meals.

Since this is a meal kit box rather than pre-made meals, it’s perfect for people who:

• want to know what’s on their plate,
• would like to learn how to cook, but don’t know where to start,
• are curious to try new flavors to break away from the everyday routine!

Hellofresh caters to various dietary preferences by allowing its customers to choose and combine options that suit their eating habits, such as:

• Classic,
• Family-Friendly,
• Vegetarian,
• Quick,
• Calorie Smart,
• Fish and Vegetables,
• Flexitarian.

HelloFresh, how much does it cost?

Hellofresh offers you quality meals starting at $3.63 per serving. The price decreases based on the number of meals ordered and the portion sizes. This way, you can adjust according to your budget.

👨‍👩‍👧‍👦 For example, for a family of four that plans to have four meals a week, the suggested price is $74.

🤑 For your first three boxes ordered, HelloFresh offers a very appealing welcome offer that allows you to try out the service without breaking the bank:

👉 With this offer, you can get up to $80 off!

What Does a HelloFresh Box Look Like? Find Out in Our Video!

Would you like to order HelloFresh but want to see what your delivery looks like first? In this video, you’ll discover:

How to Give a HelloFresh Subscription as a Gift?

Would you like to treat someone you know to the HelloFresh service? Currently, the French site does not offer gift cards yet. However, if you have the contact information of the person you want to surprise, you can definitely place an order for them. Keep in mind, though, that you’ll need to know their preferences well, as you’ll be selecting the meals for them.

👉 Another tip is to simply give them a certain amount of money in an envelope, specifying that it’s an advance for meals from HelloFresh! 😉

➡️ Who should you gift HelloFresh meal baskets to?

This is a great gift idea for someone who:

• Wants to eat healthy but doesn’t know where to start (someone on a diet or with health issues),
• Wants to learn how to cook (young people, students…)
• Is very busy (young parents, someone in training…)

✅ We wish HelloFresh offered gift cards, as it would be a fantastic gift idea to introduce someone to new flavors.

What do those who have tried it think? Check out customer reviews on HelloFresh!

Checking customer reviews before purchasing a meal kit can be very beneficial, as it helps you understand its strengths and weaknesses. To assist you, I’ve summarized the key trends found online regarding the HelloFresh brand.

On the Hellofresh Website

On its homepage, HelloFresh highlights glowing customer reviews from those who have ordered multiple boxes:

👉 These provide valuable information about the boxes, but it’s clear that the brand won’t feature negative reviews on their homepage. To access a complete range of opinions, it’s better to visit independent verified review sites like Trustpilot or Igraal.

About Trustpilot

Thanks to the verified reviews system, Trustpilot ensures that the individuals who have left a review about HelloFresh have genuinely ordered and tested the service. The brand has nearly 5,000 reviews as I write this article, which is a mark of credibility. The overall rating is 4.1 out of 5, which is positive and makes you want to learn more.

💚 Trustpilot customers loved

• The quality and freshness of the ingredients,
• The very effective customer service over the phone,
• The quality of the packaging, which is recyclable,
• The ability to discover new recipes,
• The delicious flavor of the cooked recipes.

Example of a positive review from Trustpilot

❌ They Liked It Less

• Limited meatless recipes,
• The quality of tomatoes (especially off-season),
• The subscription pause system, which requires you to do it week by week instead of all at once,
• Delivery that can be a day late,
• The maximum of 5 meals per week: competitors offer up to 9 meals!

Example of a mixed review from Trustpilot

About Igraal

👉 The Igraal website also collects reviews for HelloFresh meal kits. The rating is 4.5 out of 5, which aligns with the ratings given on Trustpilot. Igraal also offers a great cashback deal, with €3 credited to your account upon signing up and €4.5 refunded on your order.

HelloFresh on Social Media

You can find the company at:

• Instagram, featuring updates about your meal kit, tips, and recipes from their boxes,

Customer feedback on Instagram

• Facebook, boasting over 2 million followers and lots of interesting posts.

💬 If you subscribe to HelloFresh, be sure to follow the brand on social media to connect with the community. This way, you’ll discover new tips and be able to share the results of your recipes!

Can we trust the Hellofresh brand or is it a scam?

HelloFresh belongs to the international group of the same name, which has achieved significant success globally, with, in 2021:

🍴 over one billion meals delivered,

💲 6 billion euros in revenue,

👨‍💼 and over 20,000 employees!

The group was founded in 2011 by Dominik Richter and Thomas Griesel. It is based in Berlin, Germany. It is currently the largest meal kit provider in the United States. The kits are distributed in France, of course, but also in Australia, Canada, New Zealand, Japan, and many countries in Europe.

The founders of HelloFresh

Hellofresh is far from going bankrupt, as the quality of its service is proven by its success around the world.

The brand places great importance on communication with its customers, as it is active on social media, responds to online reviews, and has a high-quality customer service team available by phone and chat seven days a week!

✅ It’s easy to see why the brand was named Lunch Box of the Year for 2022, given its international success and the quality of its customer service.

My Verdict on HelloFresh

💛 There are certain times in life when it can be challenging to find the time to cook. I have been experiencing this lately, with many changes happening in my personal and professional life. Testing out this Hellofresh box came at just the right time! I want to rediscover the joy of cooking and take care of myself and my family by enjoying balanced meals.

💙 For my orders, I consistently chose a set of family-friendly and balanced recipes, some of which were vegetarian, as I’m trying to make an effort in that area. The delivery always arrived on the scheduled day or the next day, and my products were fresh.

💜 Although the dishes often took me a little longer to prepare than what the recipe indicated, I still saved a lot of time by not having to go grocery shopping or figuring out what to make. HelloFresh allows me to make 5 great meals each week while discovering new recipes. I actually think I could easily recreate some of them later without ordering the box.

🧡 For my part, I plan to continue ordering the Hellofresh box from time to time, especially during busy periods (back to school, holiday festivities, etc.), to alleviate some mental load while enjoying delicious meals!

✅I have generally been very pleased with the quality of service provided by HelloFresh. I recommend these meal kits to anyone who wants to cook but doesn’t have the time or the know-how. 😉

Hellofresh FAQ: I’m Answering YOUR Questions!

👉 In this final section, I will directly respond to the questions you have about the service offered by HelloFresh. If you don’t find the answer to your question, feel free to leave a comment at the end of this article! I would be happy to assist you. 😊

How to Choose Your Meals on HelloFresh?

Every week, Hellofresh offers you the option to choose from 21 different recipes. You can select your meals individually from your “My Account” section by clicking on “My Deliveries” and picking the meals that you find most appealing.

However, the site also offers you curated selections based on specific criteria:

👉 There are also other selections available, so feel free to choose what appeals to you the most and fits your diet.

HelloFresh Menu Examples

How to Get a HelloFresh Promo Code? 💲

Hellofresh often offers promo codes that allow you to get significant discounts. For example, the code HELLOPROMO80 gives you access to $80 off spread across your first three boxes.

How to Pay Less for HelloFresh? 🤑

To save a little on your HelloFresh meal kit purchases, you can:

• Take advantage of the welcome discount offer of $80 off your first three boxes with the code HELLOPROMO80,
• Use a cashback service like Igraal, which gives you a $3 credit upon signing up and $4.50 with each order, or Poulpeo, which refunds up to $9,
• Refer your friends by sharing your personal referral code (sent via email or available on your account) to earn $30 on an order and give them a discount on their first three boxes.

Who Delivers HelloFresh? 📦

Hellofresh delivery is available in mainland France (except Corsica and islands not connected to the mainland by road), and it is provided by Chronopost. Hellofresh will send you an email the day before your delivery with the delivery time, as well as another email on the same day with real-time tracking of the delivery route. You will also receive two text messages at the same times.

How to Contact HelloFresh? 💬

HelloFresh offers you several ways to get in touch:

• By phone, at 📞1-800-123-4567 (local call rates apply), *
• By mail, at the following address:
  HelloFresh USA, Inc.
  14 Beffroy Street
  92200 NEUILLY-SUR-SEINE
• Through the virtual assistant on the website.

Where is HelloFresh Located? 🌍

In France, HelloFresh is based in Neuilly-sur-Seine. However, the company operates in many countries around the world: the United States, Australia, Canada, Japan, the United Kingdom, Belgium, Italy, Scandinavia, Germany, Switzerland, Denmark, and of course, France!

How to Pause HelloFresh? ⏯

You can pause your subscription up to 12 weeks in advance directly on the website. To do this, simply log in, go to the “My Deliveries” section, and click on the calendar located to the right of the “Menu from … to … ” indication.

Next, simply select the date you do not want to receive your delivery, and then click on “Skip a Week“. The date will turn red, indicating that you will not receive your delivery! You can easily reactivate the week if needed.

👉 Changes are generally possible up to one week before the delivery date. The exact deadline is indicated on your calendar.

How to Cancel HelloFresh and Unsubscribe? 🛑

Since HelloFresh has no commitments, you can cancel your subscription at any time. To do this, simply go to your account, and then:

• Click on “Settings” in the top right menu,
• Then go to the “Subscription Settings” tab,
• Next, in the “Status” section at the bottom of the page, you will see “Deactivate my subscription“,
• Once you click on that link, it’s very straightforward as the website will guide you through the process.

👉 Once you unsubscribe, you will receive a confirmation email. Please note that it is necessary to unsubscribe at least one week in advance to avoid receiving your next box.

I hope this article has answered the questions you had about the Hellofresh offer and helped you learn more about it. I look forward to reading your comments to hear your thoughts or to answer any questions you may have! 😉