My Opinion on THE CLOSET: The Best Clothing Box of 2024?

Like everyone else, I sometimes buy clothes and only wear them once or twice before giving them away or selling them second-hand. Until recently, I found this quite frustrating because I really enjoy changing my style and trying out new outfits, but it can be expensive and lead to waste.

A few months ago, I discovered the concept of the Le Closet box, which offers not to buy your clothes, but rather to rent them! Curious about this system, I decided to give it a go by ordering a box with clothing and accessories. I even repeated the experience later on and I'll share my thoughts on it!

What is Le Closet?

💖 I absolutely loved it

• The ease of ordering,
• The variety of options,
• The excellent condition of the clothes received,
• The chance to buy a garment that we truly love and want to keep,
• The reusable "parcel" bag for shipping and returns,
• The savings made possible by the Closet box!

❌ I liked it less

• Some clothing items are still unavailable,
• Clothes sometimes arrive wrinkled.

How Does Le Closet Work?

Le Closet is a clothing box like no other. It is a subscription service that allows you to receive clothing packages that you choose yourself from a wide range of brands carefully selected by Le Closet.

The difference with other subscription boxes is straightforward: the outfits you choose are available for rent! This means you can return them whenever you like, whether they no longer suit your style or fit properly.

How to Choose Clothing and Accessories?

Le Closet operates like a large shared wardrobe: as a subscriber, you have the option to choose from thousands of clothing items and accessories from top brands.

Le Closet offers you:

• tops,
• dresses,
• jackets,
• sweaters,
• skirts,
• trousers,
• jumpsuits,
• shorts...

You can also hire a variety of accessories such as:

• jewellery,
• scarves,
• bags,
• belts,
• hair accessories,
• badges,
• sunglasses...

👉 If you find a piece of clothing that you like but it's out of stock, you can add it to your wishlist. This way, you'll be notified when it's back in stock!

What clothing sizes does the Closet offer?

Le Closet rents outfits from size 34 (XS) to 50 (5XL), catering to a wide range of body shapes.

When you sign up, you'll be asked to provide your measurements so we can recommend clothing that fits you well and is flattering for your body shape.

Which brands will I find in the Le Closet selection?

Le Closet brings together over 50 brands, some well-known and others less so. They always offer quality and original clothing. The service provides a rental option for outfits suitable for various occasions: going on holiday, weddings and cocktails, pregnancy and breastfeeding, and sustainable fashion...

A few brands from the fifty featured in the Le Closet catalogue

How often can I receive a Le Closet box?

With subscriptions, the number of monthly boxes is unlimited. This means that you can receive multiple boxes each month if you wish: the price will be multiplied by the number of boxes you receive.

Where should I place my order?

You can do this directly on the website or by downloading the Le Closet app, available:

• On Google Play, for Android users,
• On the App Store, for iPhone users.

👉 The app really helps to save time! I use it a lot whenever I have a few spare minutes, whether I’m waiting in a queue or using public transport, to add clothes to my wishlist or browse the collections.

Who is the Le Closet box for?

Le Closet is an excellent option for many situations. The idea of being able to rent clothes is really handy, as it prevents you from having to buy items that you’ll only wear a few times.

For All Body Shapes 👩

Whether you wear XS or 5XL, Le Closet offers a wide range of clothing suitable for all sizes. This means you can dress well without spending hours searching for flattering outfits. You can shop online: if your clothes aren't suitable when they arrive, just send them back!

For your professional wardrobe 👜

Do you need smart attire for a job interview? You can hire it from Le Closet. This service is also ideal if your job has a specific dress code (such as in service, retail, or customer interaction) and you need to regularly refresh your outfits.

Excerpt from the "At Work" collection - Le Closet

For Expectant Mothers 🤰

During pregnancy, the body changes rapidly, and you may find yourself frequently purchasing maternity wear. The Closet offers a collection specially designed for expectant mothers, so you can feel beautiful every day without spending a fortune on suitable clothing!

For Your Evening and Cocktail Outfits 👗

When you're invited to a party, a wedding, or a baptism, finding the perfect outfit can quickly become a headache. What's more, it's a shame because often, these outfits sit in our wardrobe for years after being worn just once! Hiring your outfit through Le Closet is an excellent idea to avoid wasting your money and save time.

👉 As I have been invited to several weddings this summer, I’ve really enjoyed being able to shop at Le Closet and find some stunning outfits, which I can then send back. This has saved me from wearing the same dress to every summer party!

Getting ready for a holiday 🌴

Are you looking for a summer outfit suitable for your holidays? With its "Holiday Getaway" collection, Le Closet invites you to enjoy the pleasure of refreshing your style for a few days or even a couple of weeks!

Excerpt from the "Holiday Getaway" collection - The Closet

What is the cost of a Le Closet subscription?

Le Closet offers three different subscription plans:

The "Initiated" offer at $39.99 per month is designed for those wanting to explore Le Closet, with two garments and one accessory per box. If you're convinced by this service, I recommend the "Committed" offer which provides 3 garments and 2 accessories per box, for a total of $49.99 monthly.

Finally, if you prefer to receive only clothing, you can choose the plan "The Enthusiast", which includes 4 items of clothing per box for a total of $59.99 NZD per month.

👉 For my part, I've opted for the subscription at $49.99 a month, and I'm quite happy with it. It really ensures I get new clothes regularly!

Discover the special "Maternity" offer at Le Closet

For expectant mums, Le Closet offers a special collection featuring maternity wear, with the following prices:

The maternity subscription from Le Closet allows you to really save money while you're pregnant, without having to invest in maternity clothes that you'll only wear a few times. For $49.99 NZD per month, you can enjoy your pregnancy in style and without the stress!

What does a Le Closet package look like?

Are you unsure about ordering from Le Closet and would like to see a sneak peek of a box? The video below gives you an idea of what to expect when you receive your first package:

This unboxing video shows that the clothes are clean and neatly folded. They are packaged in a cardboard box or, more recently, in a reusable pouch that you can keep for returning the clothes of your choice to The Closet. These are as new items: if the clothes are returned damaged, The Closet will take them out of the rental circuit.

👉 Personally, I'm quite pleased with this packaging and the overall performance of the Closet, although I do find that sometimes there can be a few creases on the clothes with the new soft parcel pouch.

Can I give a Le Closet gift card? 🎁

You love the concept of Le Closet and you'd like to give it as a unique gift? The brand has everything sorted and offers you a digital gift card that you can access by clicking on "GIFT CARD" on the homepage of the Le Closet website.

You choose the amount for the gift card you wish to give, and it is valid for a year. For the delivery method of the card, Le Closet offers you two options:

• You enter the recipient's email address and they receive it directly,
• You receive the gift card in your email and can print it out to give it to the person in person.

✅ To activate their Le Closet gift card, the recipient of your gift just needs to visit this page and enter the code displayed on the card.

Who should you give a Le Closet gift card to?

It's the perfect gift for a fashion-loving friend, your daughter, your mum, or your little sister! You can also give it to your partner for Valentine's Day or her birthday.

Depending on the chosen amount, it can also be a group gift from a bunch of friends or colleagues, to celebrate a new chapter in life (moving house, marriage, starting a new job...).

In any case, this is a highly versatile gift that will suit everyone, regardless of their style or body shape! 😉

Take advantage of crazy prices at the Le Closet sale!

Do you love the Closet selections? Did you know that this service offers you the chance to buy high-quality clothing that is no longer part of the rental collections at a great price?

To find discounted clothing, just head over to the Le Closet website and click on the section "SALE".

🤑 You'll get a glimpse of the discounted clothing, with savings of up to 80% off!

A tiny glimpse of the discounted clothing available at Le Closet right now!

What do those who have tried it think? Read the reviews from Le Closet customers!

Reading testimonials from other customers is a great way to see if the offering from Le Closet meets your expectations. To help save you some time, I’ve sorted through all the online reviews about this box and prepared a little summary for you, which you can discover in the following lines.

Video Testimonials on the Le Closet YouTube Channel

On their YouTube channel, Le Closet showcases video testimonials from customers who have used the service.

🔸 To kick things off, here’s one from Clémentine, who was apprehensive about renting clothes, fearing they might be dirty or damaged.

🔸 Next, I'd like to share Anaïs's experience with you, who chose Le Closet for her maternity wardrobe:

The Le Closet site also features some customer reviews:

👉 The testimonials highlighted by Le Closet are clearly positive. For more balanced feedback, I recommend checking out what is being said on the independent platform Trustpilot.

About Trustpilot

Le Closet has 163 reviews on Trustpilot, which is enough to get a good overall idea of the service quality. The majority of users rate it as excellent, with a average rating of 4.3 / 5.

💚 Le Closet customers loved:

• The choice of clothing,
• The quality of the brands available on Le Closet,
• The ability to change styles regularly,
• The savings made through this service,
• The responsiveness and efficiency of the customer service.

Example of a positive Trustpilot review for Le Closet

❌ They liked it less:

• The lack of availability of certain items,
• Clothes that sometimes arrive poorly ironed,
• Limited high-end handbags,
• Difficult to order more than 2 wardrobes per month (availability).

Example of a mixed Trustpilot review on Le Closet

On Facebook

Le Closet is also on Facebook, where it has an average rating of 4.5 / 5 from 1211 reviews, which is very positive and encouraging.

The feedback is generally consistent with what we've seen on Trustpilot. Customers praise their satisfaction with the quality of the clothing and the convenience of the free shipping and returns system. Some do express a bit of disappointment that some garments can occasionally arrive a bit damaged.

Le Closet on Social Media

The Le Closet team is, of course, active on social media and shares daily updates about the service. You can find them on:

• Facebook,
• Instagram,
• Pinterest.

👉 To see the posts and testimonials from our subscribers, feel free to check out #lecloset!

As I mentioned earlier, Le Closet has a YouTube channel where you can find tutorials, video testimonials, and plenty of other content related to the brand's new arrivals. Here’s an example with this video that explains the concept of the wishlist:

Is Le Closet a Scam?

Le Closet is a French start-up established in 2014 and located in the Paris region. It currently has over sixty employees who are dedicated to providing quality service to their customers.

The French company Le Closet on Société.com

The Le Closet customer service can be contacted through a form available on the website. There isn't a phone number provided, but the quality and responsiveness of their support have been consistently highlighted as positives in all the customer reviews I've seen.

The team also takes the time to reply to numerous reviews left on Trustpilot and Facebook, in order to assist customers who may be experiencing issues.

✅ Le Closet is a trustworthy French company where you can order with complete confidence. However, if you are not satisfied, you can simply exercise your right of withdrawal (Article L221-28 of the Consumer Code).

My verdict on the Le Closet box ⭐⭐⭐⭐

I first heard about the Le Closet service on social media. I was really taken by the concept, but I never had the courage to give it a go until this spring.

After two years heavily impacted by COVID, I was lucky enough to have a summer full of parties and weddings. For all of these occasions, I needed fancy outfits, and I thought it was a bit wasteful to buy dresses that I would only wear once. So, I remembered Closet and decided to give it a go.

Source: Instagram (@morgane.qlln, @so_lovely_so, @anaellechretienoff)

I'm a size 46, so I was worried I wouldn't find any nice stylish clothes on the site. However, I was pleasantly surprised and managed to select a dress and a jumpsuit that I really loved for my first order. I also chose a clutch that matched both items.

The clothes I received were packed in a reusable parcel, which I could keep to send back after wearing them. It was a mid-length Ichi dress and a fuchsia pink Make my Lemonade jumpsuit.

I was surprised by the quality of the clothes, which looked brand new. The suit wasn’t quite pressed properly, but I think that was due to the transport.

In the summer, I returned the dress and ordered another package from Le Closet, which included two more dresses that I’m absolutely thrilled with. I was a bit disappointed that many of the items I had put in my wishlist were unavailable when I wanted to place my order. However, there are plenty of options available online, so it wasn’t a major issue!

Source: Instagram (@a_elise_, @so_lovely_so)

✅ To summarise, I'm pleased with my experience with Le Closet, which I recommend to anyone looking to change their style or wanting to rent clothes for a special occasion or even for everyday wear! It's a reliable service, so don't hesitate!

FAQs about Le Closet: I’m answering YOUR questions!

👉 To wrap up this experience report, I'd like to include a brief "Frequently Asked Questions" section to address any queries you may have about Le Closet. If you can't find the answer to your question, feel free to ask it in the comments so I can address it and update this article! 😉

How many Le Closet boxes can we have each month?

With the Le Closet subscription, the number of monthly boxes is unlimited. Depending on the availability of the clothes you want to order, you can receive as many boxes as you like!

How many items of clothing are in the Le Closet box?

It depends on the formula you choose:

👝 There are also accessories included in the first two boxes.

How to Return Le Closet?

The return is free. All you need to do is place the items you are returning in the return envelope that you received with them. It is pre-paid, so you don't need to do anything special. Then, you can drop off your package at a local collection point, the nearest post office, or you can request for it to be picked up directly from your letterbox.

Here are some explanations in the video below:

🧼 Did you know? You don’t have to wash the clothes from Le Closet before sending them back! They will be cleaned with a dry cleaning service upon receipt anyway.

How does the Le Closet app work?

The app is very easy to use. It allows you to browse the Le Closet collections, add items to your wishlist, and place an order for your box.

Once downloaded from the Play Store or the App Store, all you need to do is open it on your phone and log in to take your Closet with you wherever you go!

How to contact Le Closet?

You can contact the Le Closet team:

• Through the contact form available on the website (which I highly recommend),
• Through social media: Instagram or Facebook.

Does Est-ce Le Closet offer a referral system?

Yes! It’s actually a “mentorship” since Le Closet is primarily aimed at women. You can refer a friend by going to the “MENTORSHIP” section at the top of the homepage after you’ve logged in. This will give your referral a 14-day free trial and you’ll receive a $25 gift voucher!

How to get a Le Closet promo code?

You can get a 25 NZD discount on your Le Closet box through referrals, as mentioned earlier.

With the Igraal cashback service, you can also receive $7.50 back as well as $3 credited to your account when you sign up with Le Closet.

How to Cancel Le Closet?

Le Closet offers you a convenient option to pause your subscription! To do this, simply log in to your account and navigate to the section "Modify your subscription", then select the option to pause. Le Closet won't charge you while your account is on pause.

How to Unsubscribe from Le Closet?

You can also cancel your Le Closet subscription. To do this, log in to your customer account, then go to the section "manage your subscription". After that, submit a cancellation request using the provided link.

You will quickly receive an email with a form to fill out to confirm your unsubscribe request. To ensure your unsubscription is processed correctly, you must return all rented items at least 3 days before the next billing date.

I hope this experience review of Le Closet has helped you understand the service better and has inspired you to give it a try! If you’re already a Le Closet subscriber, feel free to share your thoughts in the comments section below this post. 😉