My Thoughts on THE CLOSET: The Best Clothing Box of 2024?

Like everyone else, I sometimes buy clothes and only wear them once or twice before donating or reselling them. Until recently, I found this quite frustrating, as I really enjoy changing my style and trying out new outfits, but it can be expensive and lead to waste.

A few months ago, I came across the concept of the Le Closet box, which offers not to buy your clothes, but rather to rent them! Curious about this system, I decided to give it a try by ordering a box with clothes and accessories. I even repeated the experience afterwards and I'll share my thoughts on it!

What is Le Closet?

💖 I absolutely loved it

• The ease of ordering,
• The variety of options,
• The excellent condition of the clothes received,
• The chance to buy a garment that we truly love to keep,
• The reusable "parcel" bag for sending and returning,
• The savings made thanks to the Closet box!

❌ I liked it less

• Some clothing items are always unavailable,
• Clothes sometimes arrive wrinkled.

How Does Le Closet Work?

Le Closet is not just any clothing box. It's a subscription service that lets you receive clothing parcels that you choose yourself from a wide range of brands selected by Le Closet.

The difference with other boxes is simple: the outfits you choose are for rental! This means you can return them whenever you want, whether you're no longer keen on them or they no longer fit you.

How is the selection of clothing and accessories done?

Le Closet operates like a large shared wardrobe: as a subscriber, you have the option to choose from thousands of clothing items and accessories from top brands.

Le Closet offers you the following:

• jackets,
• dresses,
• coats,
• sweaters,
• skirts,
• trousers,
• overalls,
• shorts...

You can also hire a variety of accessories such as:

• jewellery,
• scarves,
• bags,
• belts,
• hair accessories,
• pins,
• sunglasses...

👉 If you like a garment but it's currently out of stock, you can add it to your wishlist. This way, you’ll be notified when it becomes available again!

What sizes of clothing are offered by the Closet?

Le Closet offers outfits for rent ranging from size 34 (XS) to 50 (5XL), catering to a variety of body shapes.

When you sign up, you will be required to provide your measurements so that we can recommend clothing that fits you well and is flattering for your body shape.

Which brands will I find in the Le Closet selection?

Le Closet offers more than 50 brands, some well-known and others less so. They always provide quality and original clothing. The service allows you to rent clothing suitable for various occasions: going on holiday, weddings and cocktails, pregnancy and breastfeeding, as well as sustainable fashion...

A few brands from the fifty available in the Le Closet catalogue

How often can I receive a Le Closet box?

With subscriptions, there is no limit to the number of boxes you can receive each month. This means that you can receive multiple boxes in a month if you wish: the price will be multiplied by the number of boxes you receive.

Where should I place my order?

You can do it directly on the website or by downloading the Le Closet app, available:

• On Google Play for Android users,
• On the App Store for iPhone users.

👉 The app really helps to save time! I often use it when I have a few minutes to spare, whether I'm in a waiting room or on public transport, to add clothes to my wishlist or browse through the collections.

Who is the Le Closet box for?

Le Closet is a great option in many situations. The idea of being able to rent clothes is really convenient, as it means you don't have to buy items that you'll wear just a few times.

For All Body Shapes 👩

Whether you’re looking for XS or 5 XL, Le Closet offers a wide range of clothing suitable for all sizes. This means you can dress stylishly without spending hours searching for flattering outfits. You can shop online: if your clothes don't fit when they arrive, just send them back!

For your professional wardrobe 👜

Do you need a smart outfit for a job interview? You can rent one from Le Closet. This service is also ideal if your job requires a specific dress code (such as hospitality, sales, or public-facing roles) and you need to refresh your wardrobe regularly.

Excerpt from the "At Work" collection - The Closet

For Expecting Mothers 🤰

During pregnancy, the body changes rapidly, and you may find yourself frequently buying maternity clothes. The Closet offers a collection specifically designed for expectant mothers, allowing you to feel beautiful every day without spending a fortune on suitable clothing!

For your evening and cocktail outfits 👗

When you're invited to a party, a wedding, or even a christening, finding the perfect outfit can quickly turn into a nightmare. Plus, it's quite unfortunate because often those outfits end up sitting in our wardrobes for years, having only been worn once! Hiring your outfit through Le Closet is therefore an excellent idea, so you don’t waste your money and save time.

👉 I’ve been invited to several weddings this summer, and I’ve really enjoyed being able to shop at Le Closet and find stunning outfits, which I can return afterwards. This has saved me from wearing the same dress to every summer party!

Going on Holiday 🌴

Are you looking for a suitable summer outfit for your holiday? With its "Holiday Ready" collection, Le Closet invites you to enjoy the fun of changing up your look for a few days or even weeks!

Excerpt from the "Holiday Getaway" collection - The Closet

What is the cost of a Le Closet subscription?

Le Closet offers 3 different subscription plans:

The "Initiated" offer at R39.99 per month is aimed at those who want to experience Le Closet, with two clothing items and one accessory in each box. If you’re convinced by this service, I recommend the "Committed offer", which includes three clothing items and two accessories per box, for a total of R49.99 monthly.

Lastly, if you prefer to receive only clothing, you can choose the "The Enthusiast" package, which includes 4 items of clothing per box for a total of R1,200 per month.

👉 Personally, I've opted for the subscription at R999.99 per month, and I’m quite happy with it. It allows me to regularly receive new clothes!

Discover the "Maternity" Special Offer from Le Closet

For expectant mothers, Le Closet offers a special collection featuring maternity clothing, and here are the prices:

The maternity subscription from Le Closet allows you to save significantly while you're pregnant by avoiding the purchase of maternity clothes that you'll only wear a few times. For R999.00 per month, you can enjoy your pregnancy while staying stylish and stress-free!

What does a Le Closet parcel look like?

Are you unsure about ordering Le Closet and would like to get a sneak peek of a box? The video below gives you a glimpse of what to expect when you receive your first parcel:

This unboxing video shows that the clothes are clean and neatly folded. They are delivered in a cardboard box, or more recently, in a reusable pouch that you can keep to return the clothing of your choice to the Closet. The clothes are in like-new condition: if any items are returned damaged, the Closet removes them from the rental pool.

👉 In my opinion, I’m happy with this packaging and the overall performance of the Closet, although there are times when the new soft courier bag leaves a few creases on the clothes.

Can I give a Le Closet gift card? 🎁

You love the concept of Le Closet and would like to give it as a unique gift? The brand has everything sorted and offers you a digital gift card that you can access by clicking on "GIFT CARD" on the homepage of the Le Closet website.

It’s up to you to choose the amount for the gift card you’re giving, and it’s valid for a year. For the delivery method of the card, Le Closet offers you two options:

• You enter the recipient's email address and they receive it directly,
• You receive the gift card at your email address and you can print it out to hand it over to the person in question personally.

✅ To activate their Le Closet gift card, the recipient of your gift simply needs to visit this page and enter the code found on the card.

Who should you give a Le Closet gift card to?

It's the perfect gift for a friend who loves fashion, your daughter, your mum, or your little sister! You can also give it to your partner for Valentine's Day or her birthday.

Depending on the amount chosen, it can also be a group gift from a group of friends or colleagues, to celebrate a new chapter in life (like moving house, getting married, or starting a new job...).

In any case, this is a very versatile gift that will be suitable for everyone, regardless of their style or body shape! 😉

Enjoy Crazy Prices with the Le Closet Sale!

Do you love the Closet selections? Well, you should know that this service offers you the chance to purchase gently used clothing that is no longer part of the rental collections at very low prices.

To find discounted clothing, simply visit the Le Closet website and click on the section titled "SALE".

🤑 You’ll get a sneak peek at the discounted clothing, with reductions of up to 80% off!

A tiny glimpse of the discounted clothing currently available at Le Closet!

What do those who have tried it think? Discover the reviews from Le Closet customers!

Reading testimonials from other customers is a great way to see if the offering from Le Closet meets your expectations. To save you time, I have sorted through all the reviews available online regarding this box and prepared a brief summary for you, which you can find in the following lines.

Video testimonials on the Le Closet YouTube channel

On its YouTube channel, Le Closet showcases video testimonials from customers who have tried the service.

🔸 To begin with, here’s one from Clémentine, who was apprehensive about renting clothes, fearing they might be dirty or damaged.

🔸 Next, I'd like to introduce you to the return of Anaïs, who chose Le Closet for her clothing needs during her pregnancy:

The Le Closet website also highlights some customer reviews:

👉 The testimonials highlighted by Le Closet are clearly positive. However, for more balanced opinions, I suggest checking out what people are saying on the independent platform Trustpilot.

About Trustpilot

Le Closet has 163 reviews on Trustpilot, which is enough to get a general idea of the quality of their service. It is rated as excellent by the majority of users, with a average rating of 4.3 / 5.

💚 The Le Closet clients loved:

• The choice of clothing,
• The quality of brands available at Le Closet,
• The ability to change styles regularly,
• The savings made through this service,
• The responsiveness and efficiency of the customer service.

Example of a positive Trustpilot review for Le Closet

❌ They liked it less:

• The lack of availability for certain items,
• Clothes that sometimes arrive poorly ironed,
• Few high-end handbags,
• Hard to order more than 2 items per month (availability).

Example of a mixed Trustpilot review on Le Closet

On Facebook

Le Closet is also active on Facebook, boasting an average rating of 4.5 / 5 based on 1211 reviews, which is really positive and encouraging.

Overall, the feedback is similar to that on Trustpilot. Customers praise their satisfaction with the quality of the clothing and the convenience of the free shipping and return system. Some do lament that occasionally certain items may arrive slightly damaged.

Le Closet on Social Media

The Le Closet team is certainly active on social media, sharing daily updates about our service news. You can find us on:

• Facebook,
• Instagram,
• Pinterest.

👉 To explore the posts and testimonials from our subscribers, feel free to check out #lecloset!

As I mentioned earlier, Le Closet has a YouTube channel where you can find tutorials, video testimonials, and a host of other content related to the latest releases from the brand. Here’s an example with this video explaining the concept of the wishlist:

Is Le Closet a scam?

Le Closet is a French start-up founded in 2014 and located in the Paris region. Today, it has over sixty employees who are dedicated to providing quality service to their customers.

The French company Le Closet on Société.com

The Le Closet customer service can be reached through a form available on the website. There is no telephone number, but the quality and responsiveness of the support have been highlighted as a positive aspect in all the customer reviews I've come across.

The team also takes the time to respond to numerous reviews left on Trustpilot and Facebook, in order to assist customers who may be facing issues.

✅ Le Closet is a reliable French company, where you can place orders with complete confidence. However, if you are not satisfied, you simply need to exercise your right of withdrawal (Article L221-28 of the Consumer Code).

My verdict on the Le Closet box ⭐⭐⭐⭐

I first heard about the Le Closet service on social media. I was really taken by the concept, but I never had the courage to take the plunge until this spring.

After two years overshadowed by COVID, I was fortunate enough to have a summer filled with celebrations and weddings. For all of that, I needed smart outfits and I thought it was quite a waste to buy dresses to wear just once. So, I remembered Closet and decided to give it a go.

Source: Instagram (@morgane.qlln, @so_lovely_so, @anaellechretienoff)

I'm a size 46, so I was worried I wouldn't find any nice stylish clothes on the website. However, I was pleasantly surprised, and I was really able to choose a dress and a jumpsuit that I liked very much for my first order. I also opted for a clutch that matched both.

The clothes I received were packaged in a reusable parcel, which I was able to keep to send them back after wearing them. It included a mid-length Ichi dress and a fuchsia pink jumpsuit from Make my Lemonade.

I was surprised by the quality of the clothing, which looked brand new. The jumpsuit wasn't very well ironed, but I think that was due to the transport.

In the summer, I returned the dress and ordered another parcel from Le Closet, in which I received two more dresses that I'm absolutely thrilled with. I was a bit disappointed that many of the clothes I had added to my wishlist were unavailable at the time I wanted to place my order. However, there are plenty of options available online, so it wasn't a big issue!

Source : Instagram (@a_elise_, @so_lovely_so)

✅ To summarise, I am very happy with my experience with Le Closet, which I recommend to anyone looking to change up their style or who would like to rent clothes for a special occasion or even for everyday wear! It's a reliable service, so don't hesitate!

FAQs about Le Closet: I'm answering YOUR questions!

👉 To wrap up this experience report, I’ve put together a “Frequently Asked Questions” section to answer any queries you might have about Le Closet. If you can’t find the answer to your question, feel free to leave a comment so I can address it and update this article! 😉

How many Le Closet boxes can we get in a month?

With the Le Closet subscription, the number of monthly boxes is unlimited. As long as the clothes you want to order are available, you can receive as many boxes as you like!

How many items of clothing are in the Le Closet box?

It depends on the chosen option:

👝 There are also accessories included in the first two boxes.

How to Return Le Closet?

The return is free. All you need to do is place the items you are returning in the return envelope that you received with your order. It's pre-paid, so there's no special action required on your part. You can then drop off your parcel at a collection point, the nearest post office, or you can request to have it collected directly from your mailbox.

Here’s a visual explanation with this video:

🧼 Did you know? You don't need to wash the clothes from Le Closet before returning them! They will be washed anyway with a dry cleaning service upon receipt.

How does the Le Closet app work?

The app is very easy to use. It allows you to browse through the Le Closet collections, add items to your wishlist, and place an order for your box.

Once downloaded from the Play Store or the App Store, you simply need to launch it on your phone and log in to take your Closet with you wherever you go!

How to contact Le Closet?

You can get in touch with the Le Closet team:

• Through the contact form available on the website (which I recommend),
• Through social media: Instagram or Facebook.

Does Le Closet offer a referral system?

Yes! It's even a sort of "sponsorship" because Le Closet is mainly aimed at women. You can sponsor a friend by going to the "SPONSORSHIP" section at the top of the homepage after you log in. This will give your referral 14 days of free trial, and you’ll receive a R500 voucher!

How to get a Le Closet promo code?

You can get a R 500 discount on your Le Closet box through referrals, as explained in the previous sections.

With the Igraal cashback service, you can also receive R150 back as well as R45 credited to your account when you sign up with Le Closet.

How to Cancel Your Closet Subscription?

Le Closet gives you the convenient option to pause your subscription! To do this, simply log into your customer account and go to the "Edit your subscription" section, then choose to pause it. Le Closet won't charge you anything while your account is paused.

How to unsubscribe from Le Closet?

You can also cancel your Le Closet subscription. To do this, log in to your customer account, then go to the section "modify your subscription". After that, request to unsubscribe using the provided link.

You will quickly receive an email with a form to fill out to confirm your cancellation request. To ensure your cancellation is processed properly, you must return all rented clothing at least 3 days before the next billing date.

I hope this review of Le Closet has helped you understand the service better and has inspired you to give it a try! If you're already a Le Closet subscriber, feel free to share your thoughts in the comments after this post. 😉