My Take on THE CLOSET: Is it the Top Clothing Box of 2024?

Like everyone else, I sometimes buy clothes and only wear them once or twice before giving them away or selling them second-hand. Until recently, I found this quite annoying as I really enjoy changing my style and trying out new outfits, but it can be expensive and lead to waste.

A few months ago, I came across the concept of the Le Closet box, which offers not to buy clothes, but to rent them instead! Curious about this system, I decided to give it a go by ordering a box filled with clothes and accessories. I even decided to try it again afterwards and I'll share my thoughts on it!

What is Le Closet?

Le Closet

THE CLOSET - BOX FOR CLOTHES AND ACCESSORIES
Contents

3 Packages :

  • Beginner: 2 items of clothing + 1 accessory
  • Intermediate: 3 items of clothing + 2 accessories
  • Advanced: 4 items of clothing
Price

3 Price Tiers :

  • Beginner: €39.99
  • Intermediate: €49.99
  • Advanced: €59.99
Delivery and Return FeesIncluded
Dry Cleaning of ClothesIncluded
ContractNo
Frequency

Unlimited shipments based on demand

BrandsMake My Lemonade, Caroll, Only, Pepe Jeans, La Fée Maraboutée, Levi's...

💖 I Loved It

  • The ease of ordering,
  • The selection available,
  • The excellent condition of the clothes received,
  • The chance to buy a garment that we truly like to keep,
  • The reusable "parcel" bag for sending and returning,
  • The savings made through the Closet box!

What I Liked Less

  • Some clothes are always out of stock,
  • Clothes sometimes arrive crumpled.

Le Closet review

How Does Le Closet Work?

Le Closet is not like any other clothing box. It's a subscription that lets you receive packages of clothes that you choose yourself from a variety of brands handpicked by Le Closet.

The difference with other boxes is straightforward: the outfits you choose are for rent! This means you can send them back whenever you like, whether you're not happy with them anymore or if they no longer fit you.

wardrobe

How do you choose your clothing and accessories?

Le Closet operates like a large shared wardrobe: as a subscriber, you have the option to choose from thousands of clothes and accessories from top brands.

Le Closet provides you with:

  • tops,
  • dresses,
  • jackets,
  • sweaters,
  • skirts,
  • trousers,
  • jumpsuits,
  • shorts...

You can also rent a variety of accessories such as:

  • jewellery,
  • scarves,
  • bags,
  • belts,
  • hair accessories,
  • bobby pins,
  • sunglasses...

👉 If you fancy a piece of clothing but it's out of stock, you can add it to your wishlist. That way, you'll be notified when it becomes available again!

What sizes of clothing does the Closet offer?

Le Closet offers outfits for sizes 34 (XS) to 50 (5XL), catering to a wide range of body shapes.

When you sign up, you'll be asked to provide your measurements so we can recommend clothes that fit well and are flattering for your body shape.

Which brands can I find in the Le Closet selection?

Le Closet brings together over 50 brands, both well-known and lesser-known. It's always about quality and unique clothing. The service offers a rental selection of outfits suitable for various occasions: going on holiday, weddings and cocktails, pregnancy and breastfeeding, and sustainable fashion...

Le Closet brands

A few brands from the fifty featured in the Le Closet catalogue

How often can I receive a Le Closet box?

With subscriptions, there is no limit to the number of monthly boxes you can receive. This means that you can get several boxes each month if you wish: the cost will be multiplied by the number of boxes you receive.

Where should I place my order?

You can do this directly on the site or by downloading the Le Closet app, which is available:

👉 The app really helps to save time! I use it a lot when I have a few minutes to spare, whether I'm in a waiting room or on public transport, to add clothes to my wishlist or to browse the collections.

Le Closet app

Who is the Le Closet box for?

Le Closet is a fantastic option in many situations. The idea of being able to rent clothes is really practical, as it saves you from having to buy them just to wear them a few times.

For All Body Types 👩

Whether you’re looking for size XS or 5 XL, Le Closet offers a wide range of clothing suitable for all sizes. This means you can dress stylishly without spending hours searching for flattering outfits. You shop online: if your clothes don't fit when they arrive, just send them back!

For Your Professional Wardrobe 👜

Do you need a smart outfit for a job interview? You can rent one from Le Closet. This service is also perfect if your job requires a specific dress code (such as in hospitality, retail, or customer service) and you need to regularly update your wardrobe.

the closet catalogue

Excerpt from the "At Work" collection - Le Closet

For Expecting Mums 🤰

During pregnancy, the body changes quickly, and you might find yourself needing to buy maternity clothes quite often. The Closet offers a collection specifically designed for expectant mothers, so you can feel beautiful every day without spending a fortune on suitable outfits!

For your evening and cocktail outfits 👗

When you're invited to a party, a wedding, or a baptism, finding the perfect outfit can quickly become a headache. What's more, it's a real shame, as often these outfits end up sitting in our wardrobes for years after being worn just once! Renting your outfit through Le Closet is therefore an excellent idea, helping you save money and time.

👉 As I've been invited to several weddings this summer, I've really enjoyed being able to shop at Le Closet and find some stunning outfits, which I can send back afterwards. This has saved me from wearing the same dress to every summer party!

Preparing for a Holiday 🌴

Are you searching for a summer outfit perfect for your holidays? With its "Holiday Ready" collection, Le Closet invites you to enjoy the fun of switching up your style for a few days or even a couple of weeks!

storage box

Excerpt from the "Holiday Getaway" collection - The Closet

What is the price of a Le Closet subscription?

Le Closet offers 3 different subscription plans:

Le Closet prices

The "Initiated" offer at €39.99 per month is aimed at those looking to try out Le Closet, which includes two garments and an accessory per box. If you find yourself enjoying this service, I recommend the "Committed" offer which includes 3 garments and 2 accessories per box, for a total of €49.99 each month.

If you'd rather receive just clothing, you can choose the "The Enthusiast" option, which includes 4 items of clothing per box for a total of €59.99 a month.

👉 For my part, I opted for the subscription at €49.99 per month, and I’m quite happy with it. This means I really get new clothes quite regularly!

Discover Le Closet's Special "Maternity" Offer

For expectant mothers, Le Closet offers a special collection featuring maternity clothes, and here are the prices:

The Maternity Wardrobe

The maternity subscription from Le Closet allows you to save significantly while you're pregnant, as you won’t need to invest in maternity clothes that you'll only wear a few times. For €49.99 per month, you can enjoy your pregnancy in style without any stress!

What does a Le Closet parcel look like?

Are you undecided about ordering Le Closet and would like to get a sneak peek of a box? The video below shows you what to expect when you receive your first package:

This unboxing video shows that the clothes are clean and well-folded. They are sent in a cardboard box, or more recently, in a reusable bag that you can keep to return the clothes of your choice to the Closet. The clothes are in like-new condition: if the clothes are returned damaged, Le Closet removes them from the rental process.

👉 For my part, I’m happy with this packaging and the overall functioning of the Closet, even if there are occasionally a few creases on the clothes with the new soft parcel pouch.

Can I give a Le Closet gift card? 🎁

You love the concept of Le Closet and you’d like to give it as a unique gift? The brand has everything sorted and offers a digital gift card that you can access by clicking on "GIFT CARD" on the homepage of the Le Closet website.

Le Closet gift

It's up to you to choose the amount for the gift card you are giving, and it is valid for a year. For the delivery method of the card, Le Closet offers you two options:

  • You enter the recipient's email address, and they receive it directly,
  • You receive the gift card in your email, and you can print it out to hand it over to the person in person.

✅ To activate their Le Closet gift card, the recipient of your gift simply needs to visit this page and enter the code found on the card.

Who should you give a Le Closet gift card to?

It's the perfect gift for a friend who loves fashion, your daughter, your mum, or your little sister! You could also give it to your partner for Valentine's Day or her birthday.

Depending on the amount chosen, it can also be a group gift from a group of friends or colleagues, to celebrate a new chapter in life (such as moving house, getting married, or changing jobs...).

In any case, this is a very versatile gift that would suit anyone, regardless of their style or body shape! 😉

Enjoy Amazing Prices with the Le Closet Sale!

Do you love the Closet selections? Well, you’ll be pleased to know that this service allows you to buy gently used clothing that is no longer available for rental at a fantastic price.

To find discounted clothing, simply visit the Le Closet website and click on the "SALEROOM" section.

🤑 You'll then get a glimpse of the discounted clothes, with reductions of up to 80% off!

Affordable Closet

A sneak peek at the discounted clothes currently available at Le Closet!

What do those who have tried it think? Discover the reviews from Le Closet customers!

Reading testimonials from other customers is a great way to see if the service offered by Le Closet meets your expectations. To save you time, I’ve sorted through all the online reviews regarding this box and prepared a brief summary for you, which you can find in the following lines.

Video Testimonials on the Le Closet YouTube Channel

On their YouTube channel, Le Closet showcases video testimonials from customers who have tried out the service.

🔸 To kick things off, here's one from Clémentine, who was wary about renting clothes, concerned that they might be dirty or damaged.

🔸 Next, I’d like to introduce you to the return of Anaïs, who has chosen Le Closet for her outfits during her pregnancy:

The Le Closet site also highlights some customer reviews: Le Closet reviews

Source: The Closet website

👉 The testimonials highlighted by Le Closet are, of course, positive. For more balanced reviews, I suggest checking out what people are saying on the independent platform Trustpilot.

About Trustpilot

Le Closet has 163 reviews on Trustpilot, which is enough to get a good sense of the service quality. The majority of users rate it as excellent, with a average score of 4.3 / 5.

Le Closet Trustpilot

💚 Le Closet customers loved:

  • The selection of clothing,
  • The quality of the brands available at Le Closet,
  • The ability to switch up styles regularly,
  • The savings made thanks to this service,
  • The responsiveness and efficiency of the customer service.

Positive review for Le Closet

Example of a positive Trustpilot review for Le Closet

What they liked less:

  • The lack of availability of certain items,
  • Clothes that sometimes arrive poorly pressed,
  • Few high-end handbags,
  • Difficult to order more than 2 items per month (availability).

Le Closet negative review

Example of a mixed Trustpilot review for Le Closet

On Facebook

Le Closet is also active on Facebook, boasting an impressive average rating of 4.5 out of 5 based on 1,211 reviews, which is very encouraging and positive.

Le Closet customer review

The feedback is generally consistent with what you’d find on Trustpilot. Customers praise their satisfaction with the quality of the clothes and the convenience of the free delivery and returns system. Some have mentioned that it’s a bit disappointing when certain items arrive slightly damaged.

Le Closet on Social Media

The Le Closet team is, of course, active on social media and shares the latest updates about the service with us daily. You can find them on:

The Closet Community

👉 To check out the posts and testimonials from our subscribers, feel free to take a look at #lecloset!

As I mentioned earlier, Le Closet has a YouTube channel where you can find tutorials, video testimonials, and plenty of other content related to the brand's new arrivals. Here’s an example with this video explaining the concept of the wishlist:

Is Le Closet a Scam?

Le Closet is a French start-up founded in 2014 and based in the Paris region. It currently employs over sixty staff members who are dedicated to providing quality service to their customers.

Le Closet company

The French company Le Closet on Société.com

The Le Closet customer service can be reached through a form available on the website. There isn't a phone number, but the quality and responsiveness of the support has been noted as a positive aspect in all the customer reviews I've come across.

The team takes the time to respond to numerous reviews left on Trustpilot and Facebook, in order to assist customers who may be facing issues.

Le Closet is a reliable French company, where you can order with complete confidence. However, if you are not satisfied, you can easily exercise your right to withdraw from the purchase (Article L221-28 of the Consumer Code).

My verdict on the Le Closet box ⭐⭐⭐⭐

I first heard about the Le Closet service on social media. I really liked the concept, but I had never had the courage to take the plunge until this spring.

After two years marked by Covid, I was lucky enough to have a summer full of celebrations and weddings. For all of that, I needed smart outfits and I found it quite wasteful to buy dresses just to wear them once. So I remembered about the Closet and decided to give it a go.

Lecloset

Source: Instagram (@morgane.qlln, @so_lovely_so, @anaellechretienoff)

I'm a size 46, so I was worried I wouldn't find any nice classy clothing on the site. However, I wasn't disappointed at all, and I was really able to pick out a dress and a jumpsuit that I loved for my first order. I also chose a clutch bag that matched both of them.

The clothes I received were packaged in a reusable parcel, which I could keep to send them back after wearing them. It included a mid-length Ichi dress and a fuchsia pink jumpsuit from Make my Lemonade.

I was surprised by the quality of the clothes, which looked brand new. The jumpsuit wasn’t very well ironed, but I think that was due to the transport.

During the summer, I returned the dress and ordered another parcel from Le Closet, in which I received two more dresses that I absolutely love. I just found it a bit unfortunate that many of the items I had added to my wishlist were unavailable when I wanted to place my order. However, there are plenty of options online, so it wasn't a major issue!

clothes box location

Source: Instagram (@a_elise_, @so_lovely_so)

To sum up, I’m very pleased with my experience using Le Closet, which I would recommend to anyone looking to change their style or who wants to rent clothes for a special occasion or even just for everyday wear! It’s a reliable service, so don’t hesitate!

FAQ on Le Closet: I’m answering YOUR questions!

👉 To wrap up this experience-sharing, I’ve put together a brief "Frequently Asked Questions" section to address any queries you might have about Le Closet. If you can't find the answer to your question here, feel free to leave a comment and I’ll be sure to get back to you and update this article! 😉

How many boxes from Le Closet can we receive each month?

With the Le Closet subscription, the number of monthly boxes is unlimited. As long as the clothes you want to order are available, you can receive as many boxes as you like!

How many items of clothing are in the Le Closet box?

It depends on the chosen option:

The Insider€39.992 items of clothing
The Committed€49.993 items of clothing
The Enthusiast€59.994 items of clothing

👝 There are also accessories in the first two boxes.

Le Closet catalogue

How to Return Le Closet?

The return is free. All you need to do is place the items you are returning in the return envelope you received with them. It is pre-paid, so you don't need to do anything special. After that, you can drop off your parcel at a collection point, the nearest post office, or you can request for it to be collected directly from your mailbox.

Here are explanations with this video:

🧼 Did you know? You don't need to wash the clothes from Le Closet before returning them! They will be cleaned with a dry-cleaning service upon receipt anyway.

How does the Le Closet app work?

The app is very easy to use. It allows you to browse the Le Closet collections, add items to your wishlist, and place an order for your box.

Once you’ve downloaded it from the Play Store or the App Store, all you have to do is launch it on your phone and sign in to take your Closet with you wherever you go!

How to contact Le Closet?

You can contact the Le Closet team:

Does Le Closet offer a Referral System?

Yes! It's actually a "referral" programme, as Le Closet is mainly aimed at women. You can refer a friend by heading to the "REFERRAL" section at the top of the homepage after you’ve logged in. This will give your referral 14 days of free trial and you'll receive a €25 voucher!

How to get a Le Closet discount code?

You can get a €25 discount on your Le Closet box through referrals, as explained in the previous lines.

With the Igraal cashback service, you can also receive €7.50 back as well as €3 credited to your account when you sign up with Le Closet.

Avis Le Closet

How to Cancel Le Closet?

Le Closet offers you a handy option to pause your subscription! To do this, simply log in to your customer account and go to the section "Modify your subscription", then select the option to pause. Le Closet won’t charge you anything while your account is on pause.

How to unsubscribe from Le Closet?

You can also cancel your Le Closet subscription. To do this, log in to your customer account, then go to the section "manage your subscription". After that, submit a cancellation request using the dedicated link provided.

You will soon receive an email with a form to complete in order to confirm your unsubscribe request. To ensure your unsubscription is processed correctly, you will need to return all rented clothing at least 3 days before the next billing date.

I hope this review of Le Closet has helped you understand this service better and has inspired you to give it a go! If you’re already a member of Le Closet, feel free to share your thoughts in the comments section below this article. 😉

Found my review helpful and considering trying out LE CLOSET's clothing subscription? Visit the LE CLOSET Official Site