Finding clothes that fit well and are suitable for everyday wear isn’t always easy. Plus, we often don’t have the time or the desire to spend hours in stores trying things on... To help you find a style that suits you, Lookiero offers its personal shopping service, which selects clothing items for you and sends them directly to your home. I recently had the opportunity to try out this fashion box, and I’m excited to share my thoughts on it with you.
Lookiero Subscription in a Nutshell
+ $10 for personal shopper service (refunded if you keep an item)
👍 I Loved It
- The style and morphology questionnaire that helps to identify my needs,
- The quality of the clothing,
- The ability to choose my delivery day,
- Staying within my budget for the clothing offered,
- The origin of the clothing: only European brands!
❌ What I Liked Less
- The 5-day deadline to make a decision seems a bit short to me,
- The lack of a phone number to contact customer service,
- Some clothing items weren’t in my preferred colours.
What is the Lookiero personal shopper?
Lookiero is a no-commitment fashion box service that sends you a selection of five trendy women's clothing items to your home once a month. When you sign up for Lookiero, you'll be invited to complete a questionnaire that takes about 5 minutes to indicate your preferences:
- What is your style,
- What are your favourite cuts (fitted, loose...),
- Which parts of your body would you like to highlight,
- What body shape do you belong to,
- What are your physical characteristics (eyes, hair...),
- What is your budget for buying clothes,
- For what occasion do you want new outfits (work, outings...).
👉 Your answers to these questions will help the personal shopper, who is responsible for selecting the clothing that will be sent to you, to choose pieces that suit your style and are likely to appeal to you.
Once the box arrives, you have five days to try on the clothes and make your decision: keep what you like and return for free what you don’t want! You will only pay for what you keep. If you decide to keep everything, a 25% discount will be applied to the total of your box.
Lookiero offers you four types of subscriptions:
- Monthly,
- Bi-monthly,
- Quarterly,
- Occasional.
👉 You can modify your subscription at any time from your client area!
Who is the Lookiero Box for?
This personal shopping service is currently available exclusively for women. The sizes offered range from 34/XS to 48/XL, and the styles are diverse: bohemian, classic, minimalist, urban... and many more!
🤰 Lookiero offers a maternity collection: to receive maternity clothes, simply reach out to your personal shopper through your client account and let them know what month of pregnancy you're in, along with your measurements if possible. 😉
Lookiero is designed for all those who would like the advice of an expert to choose clothing that flatters their figure and makes them feel good. It's a true treasure trove for discovering new trends and stepping out of your comfort zone!
Can I gift a Lookiero subscription? 🎁
Absolutely! By clicking on the menu in the top left corner of the homepage, you'll be directed to a page titled "Gift Card," which allows you to purchase a Lookiero box for someone special.
It's a fantastic gift idea for someone who:
- Never knows what to buy and wear,
- Wants to find a style that suits them,
- Doesn't have the time or resources to go shopping...
✅ Lookiero is the perfect gift for a student, a young mom, a busy working girl, or a friend who wants to feel confident in outfits that truly reflect her style!
What is the cost of a Lookiero box?
The advantage of Lookiero is that the price is flexible, depending on your budget. First, you receive five clothing items, but you only pay for what you keep. Additionally, you have the option to specify, in the initial questionnaire, the average amount you wish to spend on your clothing.
👉 If you keep all five pieces of clothing from your box, you will receive a 25% discount on the total, which is like getting more than one item for free!
When you place your order, shipping and return fees are included, but you'll be asked to pay $10. This is for the Personal Shopper service charge. There are many promo codes available to get this amount refunded, especially on your first order, by clicking on "Try for Free" on the website. If you keep at least one item of clothing from your box, you'll be fully refunded that $10!
What Does a Lookiero Package Look Like? Discover It in Video!
By watching the following video, you'll be able to discover:
📝 How to create your Lookiero account and complete the questionnaire,
📦 The packaging quality from Lookiero, featuring its handy little suitcase-style box,
👗 An example of a clothing selection,
👖 The tips that come with the clothing.
... Here we go with the results in images! 😉
What do buyers think? Check out customer reviews on the Lookiero personal shopper!
The Lookiero website does not have customer reviews, nor does Google. However, you can find some on the Trustpilot platform!
👉 Trustpilot is a service of verified reviews: this means that individuals who left a review have genuinely ordered and tested Lookiero. The information to trust on this platform comes from the account "Lookiero Canada": with over 4000 reviews, it has received a rating of 4.8 out of 5, which is very positive!
💚 Trustpilot Customers Loved
- The quality and selection of clothing,
- The efficiency and responsiveness of their Personal Shopper,
- The feedback from customer service,
- The time savings provided by Lookiero.
Example of a positive review from Trustpilot
❌ They Liked It Less
- The inability to exchange sizes,
- Not being able to specify their preferred colours on the questionnaire,
- Some clothing items that don't quite fit their body shape.

Example of a mixed review from the Trustpilot website
Lookiero on Social Media
Perhaps you discovered Lookiero through social media? Indeed, the brand is very active on various social media platforms. You can find them on:
- Instagram, with over 85,000 followers, trendy tips, and a partnership with Christina Cordula
Featured stories on Lookiero France's Instagram account
- Facebook, with over 400,000 likes and regular posts to keep you updated on the latest trends,
- TikTok, featuring fun and original videos to discover fashion tips,
- Pinterest, where you can find all the content from the Lookiero styling blogs!
Can You Trust the Lookiero Brand?
Lookiero is a company based in Spain, founded in 2015 by Oier Urrutia. The brand has experienced significant growth due to the Covid crisis, which led to the closure of fashion retailers during lockdowns and a surge in online sales. It has solid financial foundations to continue thriving.
There is no telephone customer service for reaching Lookiero directly, but you can send them an email or mail a letter directly to Spain. There is also an online form available on their website.
The company takes the time to respond to online reviews and offers a fairly comprehensive FAQ section on their website under "Help and Contact".
✅ Lookiero is a reliable and well-known company, but it's unfortunate that they aren't as easily reachable as their French competitors.
My Verdict on the Lookiero Subscription
Having often struggled to find clothes that really fit me, I was initially sceptical about the service offered by Lookiero. I wondered how, without trying anything on and only by answering a few questions, the personal shopper would be able to understand my wants and needs.
When I received my first Lookiero package, I realized I was wrong to be skeptical. In fact, I liked all the pieces presented and immediately wanted to try them on. I enjoyed mixing and matching them or creating new outfits with the rest of my wardrobe.
In the end, I kept three out of five items: a blouse, a skirt, and a sweater that fit me really well. I was able to easily return the other two items and only paid for what I had chosen. I also messaged my personal shopper, Joanna, to let her know what I didn't like about the items I returned so she could consider that for my next order. I also mentioned that I was mainly looking for outfits for work that wouldn't take me hours to choose each morning.
Since I don't have a flexible budget, I decided to have a box delivered every three months. I really appreciate being able to change my subscription based on my needs and income. I can't wait to receive my next box and see what Joanna has picked out for me!
Lookiero Service FAQ: Answering YOUR Questions!
👉 In this final section, I'll be answering the questions you have about how Lookiero works. If you don't find the answer to your question here, feel free to ask it in the comments so I can respond to you directly! 😉
Who are the Lookiero personal shoppers?
Personal shoppers are expert stylists who will select clothing specifically for you, based on:
- responses to the style & morphology questionnaire you completed when you subscribed,
- your requests and preferences submitted from your client area,
- your feedback on your previous Lookiero boxes,
- current trends.
Nathalie, Personal Shopper at Lookiero
How to Stop Receiving the Lookiero Box? How to Cancel Your Lookiero Subscription?
It’s quite simple: just head over to your client area and change your subscription from monthly, bi-monthly, or quarterly to occasional. This way, you can select the date on the calendar for when you’d like to receive your next box.
If you want to permanently delete your account, the brand recommends that you contact them directly through the contact form available on the site in the help section. 😉
I hope this guide has provided you with the answers to your questions about the Lookiero box and helped you see if it meets your needs! Feel free to leave a comment to share your thoughts or ask me any questions! Talk to you soon!