POTAGER CITY Hakkında Düşüncelerim: Meyve ve Sebzelerinizi Üreticiden Alın

All experts agree on this, and you hear it everywhere: you should eat 5 servings of fruits and vegetables each day!

To help you diversify your diet, Potager City offers a subscription service that allows you to receive a basket of fruits and vegetables every week. And as a bonus: we support the local economy, as all produce comes exclusively from local partner farmers!

I tested Potager City in the Bordeaux region for several months. Today, I’m sharing my experience with you.

What is a Potager City?

💖 I Loved It

• The overall quality of the fruits and vegetables,
• The time-saving benefits of this system,
• Discovering new local producers,
• The app, which is also convenient for saving time,
• The simple kraft packaging, which is close to zero waste!

❌ What I Liked Less

• The price is a bit high,
• There are few pickup locations in rural areas.

How Does Potager City Work?

Potager City allows you to save time on your grocery shopping by picking up fresh fruit and vegetable baskets near your home. You can choose from:

• only fruits,
• only vegetables,
• a mix of both.

The possible quantities are:

• 5.5 lbs of fruits (recommended for 2 to 3 people),
• 6.6 lbs of vegetables (recommended for 2 to 3 people),
• 10 lbs of assorted fruits and vegetables (recommended for 2 to 3 people),
• 13.2 lbs of assorted fruits and vegetables (recommended for 4 to 5 people).

Are These Seasonal Fruits and Vegetables?

Absolutely! In fact, this is the primary criterion for selecting products delivered by Potager City. There’s no way you’ll receive strawberries in the middle of October or tomatoes in December! Your baskets will be filled solely with seasonal fruits and vegetables, chosen for their quality.

Potager City values the seasonal calendar

Where do the products delivered by Potager City come from?

The Potager City team aims to prioritize local products as much as possible. When you sign up, you’ll be asked which region you live in: this will help us deliver fruits and vegetables grown near you.

🍌 For exotic fruits that don’t grow in our region, Potager City collaborates with organic partner producers. We purchase these products directly from them, ensuring they are fairly compensated for their work.

Can you add products to your order?

Of course! Once you sign up (you don’t need to subscribe, just create an account with your email), you’ll have access to the Potager City store. This allows you to order complementary products along with your shopping cart. These can include:

• Specific fruits and vegetables from a producer,
• Organic eggs sold by the half dozen or dozen,
• Bouquets of fresh herbs,
• Flour,
• Cane sugar,
• Jams,
• Fruit juices,
• Variety of savory grocery items…

👉 This is very convenient because it allows you to pick up other local and sustainable products when you retrieve your order, saving you the hassle of making frequent trips to a health food store, for example.

Is there a commitment at Potager City?

Not at all! Two ordering options are available to you:

• No subscription: in this case, you will receive only one basket. This is perfect for trying it out!
• With subscription: you will receive a basket every week, but you can pause, modify, or cancel your subscription at any time.

How Does Delivery and Pickup of the Baskets Work?

Unlike some other competitors, Potager City does not deliver baskets to your home. Instead, they are dropped off at a nearby partner store for you to pick up.

There are many pickup points in France: over 6,300 at the moment! By clicking on this link, you’ll discover the one closest to your location!

As its name suggests, Potager City is more developed in urban areas. The brand is doing its best to establish pickup points in rural regions, but these are less common.

Potager City is available in major cities across France, with numerous pickup locations.

🏢 You can also get deliveries directly to your workplace if your company is a partner! If you work at a company, don’t hesitate to ask them about this option.

What is the price of Potager City baskets? 💰

Potager City offers two different baskets, along with a $1 discount for those who choose a subscription (no commitment required).

Here are the details of the prices offered by Potager City:

It is possible to add options:

• 6 organic eggs for $3 per week,
• 125g of organic dried fruits for $3 per week.

How is the price of baskets calculated?

Potager City is very transparent about the pricing of their baskets. It’s all about fairly compensating the producers as well as the players in the delivery chain (packaging, teams, rent…).

What payment methods are available on Potager City?

You can make payments with a credit card, Visa, MasterCard, or American Express. You can also use your meal vouchers with the Edenred and Swile meal vouchers.

👉 Unfortunately, you cannot pay for your Potager City cart using PayPal.

How to pay with restaurant vouchers at Potager City?

All you need is a Swile or Edenred restaurant voucher card. When making a payment, just click on Restaurant Voucher Cards and enter your account information:

Screenshot of what will appear on the site during checkout

What Does a Potager City Basket Look Like? Discover it in Video!

To help you better visualize a City garden cart, you can watch this video:

One can see that the fruits and vegetables are diverse and of high quality. The packaging is a simple recycled and recyclable kraft paper bag, making the offering accessible even to those with a zero-waste lifestyle.

In a basket, you will find freshly picked and seasonal fruits or vegetables (or both, depending on your choice). Since they come from local producers, they haven’t traveled far to reach you. It’s like buying them at the farmer’s market, but it saves you time!

Contents of a Potager City basket weighing 4.5 kg

Is the Potager City app worth it?

On its website, Potager City encourages you to download the app on your smartphone. It has excellent ratings, whether on Google Play or the App Store, so I wanted to take a look at it.

What Features Does the Potager City Mobile App Offer?

Once you create an account, it becomes convenient and allows you to place your orders directly, as well as review the contents of your shopping cart for the week.

You also have access to the online store, where you can add grocery items (juices, jams…) or other fruits and vegetables to your order.

The app also offers you guided recipes, which are very helpful for learning how to cook the fruits and vegetables in your basket. You will also find detailed articles about all the fruits and vegetables you might encounter in your basket (storage, preparation, etc.). Lastly, you’ll get information about Potager City’s partner producers.

How to Download the Potager City App?

You can find it by following the links below:

• Available on Google Play for an Android smartphone,
• Available on the App Store for an iPhone.

✅ In summary, the app is incredibly convenient and makes it easy to manage your subscription while also discovering delicious and easy-to-make recipe ideas!

Can you give a Potager City basket as a gift? 🎁

At this time, Potager City does not offer gift cards. However, it is possible to gift a basket by signing up and then choosing a one-time delivery without a subscription. You can also add other items (eggs, jams, fruit juices, dried fruits, etc.) by selecting them from the shop.

👪 This is a great gift idea for:

• A student who can’t afford to eat well,
• Young parents who are overwhelmed and don’t have time to go to the market,
• An elderly person living at home and wanting to cook,
• A person or couple who work a lot and would like to eat well,
• A family that wants to eat local products and have varied and balanced meals.

How to Implement Potager City in Your Company?

Would you like the company you run or work for to become a pickup location for Potager City baskets? It’s completely free, and by doing so, you also allow your employees or colleagues to benefit from a Potager City subscription.

🥭 Potager City also offers fruit baskets for €25, including tax, which you can provide in your business, for example, in the coffee break area. This allows all your employees to take healthy breaks while enhancing their quality of life at work.

What Do Potager City Customers Think? Discover Their Reviews!

Looking for customer reviews is a valuable source of information before signing up for an online service. To save you time, I conducted this survey for you and summarized the various opinions available online about Potager City. 😉

On Google

Potager City has 163 reviews on Google and encourages its customers to provide feedback on this platform. While this number may not be very high, it is enough to give a solid first look at customer opinions about the service provided. The average rating is quite positive, sitting at 4 / 5.

💚 Potager City customers loved:

• The freshness of fruits and vegetables,
• The ability to buy local,
• The option to add other products (such as eggs),
• The app,
• The recipes provided in the app,
• The time savings offered by this system,
• The ability to easily diversify their diet.

Positive review about Potager City left by a customer on Google

❌ Customers Were Less Satisfied:

• The selection of exotic fruits and vegetables that may not be necessary for everyone,
• The slightly higher prices for those used to buying their fruits and vegetables at a market.

Mixed review of Potager City posted on Google

About Trustpilot

As I write this article, Potager City has a rating of 2.9 / 5 on Trustpilot, which is considered average by the platform. There are fewer customer reviews here than on Google, with a total of 69 reviews.

This mixed review can be attributed to several customers noticing that there are exotic fruits and vegetables in their Potager City basket. The brand, however, explains its approach: the goal is to sell primarily French products, but occasionally include fruits and vegetables sourced from farther away. Nonetheless, there are no middlemen involved; most of these products are organic, and the producer is paid a fair price that reflects the value of their work.

Some customers are also disappointed by the price, which they feel is high. However, there is a good proportion of positive 5-star reviews that praise the concept and the quality of the fruits and vegetables.

Potager City on Social Media

Would you like to stay updated on the latest news from Potager City? Feel free to follow the team on:

• Twitter,
• Facebook,
• Instagram.

👉 In total, Potager City has nearly 115,000 subscribers who regularly share recipes and the contents of their baskets using the #potagercity hashtag!

Potager City also has a YouTube channel where you can find:

• Step-by-step recipes,
• Interviews with partner farmers,
• Commercials featuring Potager City.

An example of a recipe from the YouTube channel Potager City: Cheddar Corn Fritters

Is Potager City a Scam?

Potager City is a French company that has been around since 2007. It is based in Lyon, France. This venture comes from a family journey, as the company, which now has nearly a hundred employees, was founded by two brothers who wanted to provide an easy solution for healthy eating. In 2020, the Carrefour group acquired the startup.

Potager City is well-established in the entrepreneurial landscape and distributes baskets to numerous businesses (including major brands) that act as intermediaries.

These large French companies partner with Potager City

If you have questions, you can contact Potager City through an online form or via email. There is no phone customer service. However, the brand is attentive to its customers and responds to reviews left on Google.

✅ Potager City is a French startup where you can confidently place your orders. We do miss having a customer service phone line, but the company is responsive via messaging.

My Verdict on Potager City ⭐⭐⭐⭐

Normally, I’m the kind of person who buys my fruits and vegetables from local producers at my neighborhood’s weekly market. It takes some time, but I don’t want to give up buying local because it aligns with my values.

When I first heard about Potager City, I was intrigued by the idea of buying fruits and vegetables from local producers without having to go to the market. So, I decided to try it out for a week without a subscription, and then I subscribed for a few months.

Since there are three of us at home (two adults and one child), I chose the variety box for €18.90 (€17.90 with a subscription) which includes assorted fruits and vegetables. The quantity is just right for a week, but I regularly add extra fruits and products (like fruit juices and jams) through the store. I don’t buy my eggs from Potager City because I think the price of €3 for 6 eggs is a bit expensive.

So far, I have always been happy with the variety of fruits and vegetables as well as their quality. The very simple packaging, a recyclable kraft bag, works perfectly for me. I’m also pleased to continue supporting local products, but while saving a lot of time since I no longer need to go to the market!

I wanted to sign my mother up, who lives in the countryside, to introduce her to the concept, but unfortunately, there was no pickup location nearby. So I was a bit disappointed… I hope there will be a pickup location soon!

✅ In summary, I recommend Potager City for the quality of their fruits and vegetables and their commitment to supporting local producers, even though some prices can be a bit high at times.

FAQ about Le Petit Ballon: I Answer YOUR Questions!

👉 In this section, I answer the questions you asked me about Potager City. If you can’t find the answer to your question, feel free to ask me in the comments!

How to Place an Order on Potager City?

To place an order with Potager City, you must create an account. If you want to order specific products such as fruits and vegetables, eggs, flour, or sugar, you need to have ordered a basket of fruits and/or vegetables first. These additional products can only be added to your weekly box.

Once you’ve selected your cart, simply go to the shop page while staying logged in to add items individually.

How to Switch Boxes at Potager City?

The box you selected previously doesn’t suit your needs? You can choose a smaller, larger model, or one with different contents.

To do this, simply log in to your Potager City account, then go to the “ACCOUNT” section at the top right, and click on “SUBSCRIPTION“. You will then access a page that summarizes the contents of your weekly order, with a button labeled “CANCEL / REPLACE“. Just click on it to change your cart for the week. 😉

How to Access Recipes at Potager City?

Potager City offers dozens of guided recipes to help you easily cook with the fruits and vegetables from your baskets. To access these recipes, you have several options:

• Visit the Potager City YouTube channel to watch step-by-step videos,
• On the homepage of the website, while logged in, click on “MY ACCOUNT” in the upper right corner, then select “RECIPE BOOK“, and then “VIEW OUR RECIPES“.
• From the app, go to the “RECIPES” tab.

👉 From the website and the app, you have the option to bookmark your favorite recipes so you can easily revisit them later.

How to get a Potager City coupon or promo code?

Potager City is offering a 30% discount on your first order when you enter the promo code “POTAGER” at checkout.

Does Potager City only offer organic products?

Not necessarily, because the startup focuses on the proximity of producers. Its primary goal is to provide regional products. However, the aim is for as many of them as possible to operate organically, which is indeed the case.

The fruits and vegetables that aren’t grown in France (like bananas, kiwis, etc.) are mostly organic. This also applies to the grocery items you can add to your weekly shopping list: sugar, flour, eggs, and more…

How Does the Potager City Referral Program Work?

Do you want to introduce someone to fruit and vegetable baskets? Potager City has an exciting referral program just for you.

By going to the homepage of the site, then clicking on “MY ACCOUNT“, followed by “REFERRAL“, you will receive a link that you can share with anyone who wants to place an order on the site.

If your referral participates, they will receive 3 discount codes that can be used on their first 3 orders:

• 50% off the first item,
• 20% off the second item,
• 10% off the third item.

🤑 You’ll also receive a benefit as you’ll enjoy 50% off your next order!

👉 The maximum amount for this discount is $15.

How to Contact Potager City? 📞

Potager City does not have a phone support service, but you can reach out to the team:

• through a form available on the website,
• via email at: framboise@potagercity.fr,
• on social media: Facebook, Twitter, or Instagram.

Source: Potager City on Instagram (@potagercity)

How to Unsubscribe from Potager City?

You can suspend your subscription in two different ways:

• Temporarily,
• Permanently.

🔸 How do I temporarily pause my subscription?

To do this, you need to go to your “MY ACCOUNT” section while logged in, then click on “SUBSCRIPTION“. Next, head over to “SCHEDULE A SUSPENSION“. All you have to do is select the period during which you do not want to receive a delivery. This is very convenient for vacations! 🌴

🔸 How to Cancel Your Potager City Subscription?

To do this, you need to follow the same process as before, which is to click on “MY ACCOUNT“, then “SUBSCRIPTION“, and then select “SUSPEND WITHOUT RESTART“.

If you would like to delete your Potager City account, please make the request directly to the team using the contact form.

👉 All of these changes must be made at least two days before your scheduled delivery for them to be considered.

I hope this experience has inspired you to also try Potager City. Please feel free to share your thoughts about this service in the comments; I’m really interested! 😉