My Thoughts on LITTLE CIGOGNE, the Kids' Clothing Box

As a parent, choosing clothes for your child can sometimes be a challenge, and I know this all too well with my 7-year-old son, Lucien. Between the hours spent on Vinted searching for second-hand clothes and the complicated trying-on sessions in shops, it's a lot of time that could be better spent having fun and enjoying quality moments as a family.

A few months ago, while discussing these challenges, I was offered the chance to try Little Cigogne, a personal shopping service (similar to Lookiero, La Malle Française, or Clic and Fit), but specifically for kids! Let me share my thoughts on this box and whether I would recommend it to you!

What is Little Cigogne?

💖 I absolutely loved it

• Total personalisation tailored to your child's needs and preferences,
• Some really lovely and high-quality clothes received,
• No extra fees for the personal shopping service,
• Receive complete outfits: incredibly convenient for getting dressed in the morning,
• The fact that the box is aimed at the child: a fantastic surprise for them!
• The time-saving benefits of this box,
• The contact with the personal shopper, Aurélie.

❌ I liked it less

• Some clothes that aren’t in my son's favourite colours,
• The price is a bit steep,
• No option to specify his budget when placing the order.

How Does Little Cigogne Work?

Little Cigogne offers a Personal Shopping service for children aged 6 months to 14 years. This means that you will receive a curated selection of clothes for your child, put together by a stylist, delivered straight to your home as often as you like.

In each box, you will find a total of three complete outfits (top, jacket, and bottoms). You can allow your child to try on these clothes at home in a relaxed setting, and then send back, free of charge, anything that doesn't fit or suit them. You only pay for what you decide to keep!

How does a personal shopper know which clothes to choose?

When you sign up for Little Cigogne, you'll fill out a very detailed questionnaire that will help the stylist better understand your needs. For instance, for my son, I was able to specify:

• From examples that matched his style,
• Which colours he liked and which ones he disliked,
• The brands I usually dressed him in,
• The patterns he loves (like animals, characters...) and those he prefers less (like checks, polka dots...),
• Certain items he doesn’t like to wear (like polo necks, hoods...),
• The fits that suit him best (loose, straight, fitted...)
• His sizes for tops, trousers, and shoes,
• My specific needs for this order (e.g., lightweight and durable clothes for summer).

📷 I also managed to send a photograph of my son so that the stylist could see the colour of his hair and eyes, which helped in choosing clothes that would suit him well. He has particularly lovely blue eyes, and wearing that colour really enhances them!

Excerpt from the questionnaire to better understand your child

How often do I receive my Little Cigogne box?

Once I completed my questionnaire, Little Cigogne offered me several options for the frequency of receiving my box:

• A single box with no commitment, to give it a try! (with a delivery charge of €6.95),
• A box every two months or every three months (with free delivery).

👉 Once you receive the box, you can open it with your child and let them try on the clothes. You can choose which items to keep and send back the rest. The returns are free and can be done in an envelope provided with the box, within 7 days. You will only be charged for the clothes you decide to keep!

❌ Not happy with anything? You can return everything for free!

Who is the Little Cigogne box for?

Little Cigogne is a box designed to relieve parents! By sending a curated selection directly to their homes, it allows them to:

🔸 Get free advice from a professional stylist,

🔸 Easily find essentials for their child's everyday needs,

🔸 Refreshing their son’s or daughter’s wardrobe,

🔸 Save yourself a lot of time by spending less time in shops!

✅ Little Cigogne is the ideal solution for parents of children aged 6 months to 14 years who want to avoid the hassle of shopping, while allowing their child to enjoy the fun of dressing up. The arrival of each trunk is a delightful surprise for the whole family!

How much does a Little Cigogne trunk cost?

Unlike other personal shopping services (for adults) that I've tried, Little Cigogne doesn't charge stylist consultation fees. This means that if you return all the clothes for free, you won't have to pay anything.

If you opt to try a one-off box with no commitment, you'll pay a €6.90 delivery fee. Otherwise, delivery is free for subscribers!

The clothes that Little Cigogne sends in its boxes cost between €10 and €30, and each box contains 3 outfits. This brings the price of the box to between €150 and €250.

🤑 If you keep all the clothes offered, you’ll get a 30% discount on the total, which is a fantastic deal. It’s almost like getting a complete outfit for free!

Source: Instagram (@_typhaine__, @littlecigogne_de)

Can I give a Little Cigogne subscription as a gift? 🎁

Little Cigogne doesn't currently offer a gift card for a subscription, but the site does have an alternative: a gift box that can be chosen for a child. The site provides three options, which can be tailored based on whether the child is a girl or a boy:

🌃 A gift box with 2 pajamas for €39.99,

🤱 A newborn box for the first few days at €49.99 (3 items),

👶 A "My First Outfit" gift set priced at €79.99 (5 pieces).

👉 There’s also a referral offer that allows both you and your referee to enjoy a €10 discount. To take advantage of this offer, you need to log into your account, then go to the "My Info" section, followed by "Referrals", where you can access a form to send invitations to your potential referees via email or social media. The €10 discount is activated once your referee places their first order.

What’s in a Little Cigogne Parcel?

Are you unsure about ordering from Little Cigogne and would like to get a glimpse of a trunk? Have a look at what it looks like in this video:

This unboxing allows us to see:

• 📦 What does a parcel look like and how are the clothes sent,

• 💲 What the document showing the clothing prices looks like,

• 👕 What "3 outfits" really means,

• 👖 What to expect when ordering a Little Cigogne box...

In my experience, I was pleased with the packaging quality of the products as well as the selection of clothing I received. I appreciated that the prices of the clothes were clearly visible as soon as I opened the parcel, so I didn’t have to search for them. This allowed me to quickly set aside any items that were too expensive or that I didn't like enough for the price.

Get Ready for Back to School with the "Back to School" Capsule Collection!

For the back to school 2022, Little Cigogne has teamed up with Fresk to offer stylish and durable backpacks for school. The outcome is fantastic, featuring vibrant designs that kids are sure to love.

This collaboration also offers some daily essentials for schoolchildren: water bottles, insulated lunch boxes, raincoats, and rubber boots. As for me, I'm seriously thinking about ordering a raincoat and matching boots; the result is simply delightful!

A little glimpse of the Little Cigogne x Fresk collaboration for the back-to-school season!

Want to recycle your clothes? Discover Little Geste, the good deed brought to you by Little Cigogne!

It’s common knowledge: children grow quickly, and some clothes can become too small in just a few months. Of course, you can sell them on, but that can sometimes take a while. If you have any second-hand clothes to donate, Little Cigogne offers its “Little Gesture” initiative.

To get started, simply head over to this platform and request a free postage label. After that, pack the clothes, regardless of their condition, into a parcel and send it off. Once Little Cigogne receives your parcel, you'll receive a €20 discount voucher on a trunk of at least €60! This appealing offer is limited to 2 submissions per year.

♻️ Clothes that are still in good condition will be redistributed through charities, while those that are too worn out will be recycled!

What do our subscribers think? Discover customer reviews on Little Cigogne!

Before ordering online, it’s always useful to read customer reviews to get a sense of the strengths and weaknesses you might encounter. To save you the hassle of searching for and comparing numerous customer reviews, I’ve summarised what is currently out there regarding Little Cigogne.

About Little Cigogne

On the homepage of their website, Little Cigogne showcases positive testimonials, accompanied by photographs. These are sourced from Instagram, and they certainly pique your interest to learn more!

👉 However, for an unbiased opinion, I suggest you check out what is being said on independent verified review sites about Little Cigogne, such as Trustpilot.

About Trustpilot

This platform offers you numerous customer reviews (over 400!), sorted into five categories ranging from "poor" to "excellent". These reviews are verified, meaning the people who left them have genuinely ordered through Trustpilot. The overall rating is 4.4 out of 5, with a significant proportion of positive reviews, which is rather encouraging!

💚 Trustpilot customers loved:

• Seeing their children enjoy receiving their parcel and trying on the clothes,
• Choosing a personal shopper for their child,
• The fair prices for the quality,
• Time-saving: no need to go shopping!,
• The ease of returns,
• The careful packaging and efficient delivery.

Example of a positive Trustpilot review for Little Cigogne

❌ They liked it less:

• The LCKids brand is of lesser quality compared to others,
• Some high prices,
• Inconsistency in the quality of the selections.

Example of a mixed Trustpilot review on Little Cigogne

Little Cigogne on Social Media

The brand Little Cigogne is of course active on social media, including:

• On Instagram to connect with the community and showcase its new arrivals,
• On Facebook, with over 150,000 followers, to share tips and provide feedback on the boxes.

Source: Little Cigogne's Instagram Account

👉 On social media, Little Cigogne happily shares photos from subscribers (with their permission, of course), and also runs competitions or suggests ideas for pairing outfits. You can also keep up with customer reviews using the #littlecigogne hashtag! 😉

Can you trust Little Cigogne or is it a scam?

Little Cigogne is owned by a simplified joint-stock company of the same name, which has been around for a while in the box business, having been established in 2012. It is a French company, based in Seine-et-Marne and led by Mathieu Waltzer.

The French start-up Little Cigogne on Société.com

The company places a strong emphasis on customer satisfaction as it is active on social media, responding to inquiries on these platforms and also taking the time to reply to reviews left on Trustpilot.

She can be reached through a telephone customer service, which allows for an immediate solution in case of any issues. Additionally, the website features a comprehensive FAQ section, providing answers to many common questions.

Finally, there is no financial commitment. You can cancel or pause your subscription at any time after receiving your first box. This means you only receive boxes when you feel like it.

✅ Little Cigogne is a trustworthy company you can rely on. If you encounter any issues, they provide you with ways to get in touch with them.

My verdict on the Little Cigogne box

💙 Since I subscribed to Little Cigogne, I've received 3 boxes for my son, one every two months. This frequency, which was fine to begin with, is a bit too often for my liking, so I think I'll switch to 4 times a year, which means once every three months.

🧡 Generally speaking, I'm very happy with the clothes I receive. They suit both my son's tastes and my own. The questionnaire when you sign up is quite detailed, and it's easy to provide feedback to your personal shopper through the website, letting them know why you liked or didn't like certain items.

💛 I also appreciate the practicality of the site and how easy it is to use. Accessing information is a breeze, which saves us time. The concept of the box itself also provides a valuable time-saving benefit. We go shopping less often, and most importantly, it's much more relaxed! My 7-year-old son isn’t a fan of changing rooms, so it’s much nicer for him to try on outfits at home in peace, especially since the box is designed just for him.

💜 The only thing I slightly regret is the price: on average, I only keep one or two outfits from each box, as it quickly adds up and is a bit steep for my budget. I wish I could specify on the website that I don't want any clothing items over 20 euros, unless it’s a coat, for example.

✅ For me, Little Cigogne is a very handy solution for easily finding new outfits for my son! I only wish the clothing offered was a bit less pricey, so I could keep more or order more often! Nevertheless, I’m delighted that the service is completely free if we decide not to keep any of the clothes.

Source: Instagram (@test_annechabox, @nathalie_cudel, @mzelle.naiis)

Little Cigogne FAQ: I'm answering YOUR questions!

👉 In this last section, I’ll share the answers to questions you might have about the Little Cigogne box. Can’t find the answer to your question? Ask it in the comments so I can add it in! 😉

What size is Little Cigogne?

Little Cigogne offers suitcases ranging from 6 months to 14 years. As the company collaborates with various brands, there are several sizing options available. Therefore, choose the size your child usually wears, or even a slightly larger size if they are on the smaller side.

Here's a size guide to help you make your choice:

I have several children: should I order multiple trunks?

Yes! Each trunk is tailored to the unique profile of a child. If you want to subscribe multiple children to Little Cigogne, you will need to create a Little Cigogne profile for each child and fill out the initial questionnaire each time.

How to get a Little Cigogne discount code?

With the Little Geste campaign, mentioned earlier in this article, you can get €20 off a trunk costing at least €60, and you can take advantage of this twice a year. You can also choose the referral system to receive €10 off when your referee places an order for a trunk.

How to return a Little Cigogne parcel?

When you receive your Little Cigogne box, inside you'll find a pre-paid return envelope. You have 7 days to return any clothes you don't wear.

Before sending back the clothes, you need to fill out an online return form to inform Little Cigogne that you won't be keeping certain items, so they don't charge you for them. This form can be found directly in your Little Cigogne customer account.

👉 If the return envelope is too small, the brand suggests using the cardboard box in which you received the clothes to send back your return!

How to contact Little Cigogne?

There are several options available to contact Little Cigogne:

• By phone at 📞01 60 27 17 56 (local call rates apply), Monday to Friday from 9am to 1pm and 2pm to 5pm,
• Through the contact form, available on the website,
• On social media, you can reach us on Instagram and Facebook.

Source: Instagram (@miss_en_rousse, @testeritis.de, @ma_petitetribue)

Can I change the frequency of my subscription?

Absolutely! You can do this directly from your account area by going to the "My info" section and then "My subscriptions". This can be handy if you feel you’re receiving too many items or if you're short on clothes.

How to Cancel Little Cigogne?

As this is a subscription service with no commitment, you can pause Little Cigogne at any time. This is really handy if you're going on holiday, for instance, and won't be home to receive the box.

To do this, simply log in to your customer account on the Little Cigogne website, then go to "My Info" and select "My Subscriptions". To pause your subscription, change your subscription status from "Active" to "Paused" using the dropdown menu. To reactivate your subscription, just follow the same procedure!

How to unsubscribe from Little Cigogne?

To cancel Little Cigogne, simply pause your subscription as outlined above, but on a permanent basis. If you would like Little Cigogne to delete your personal data and close your account, I recommend contacting them at the following number: 📞 01 60 27 17 56.

This article about Little Cigogne is coming to an end: I hope it has helped you to better understand the offerings from this box and see if it meets your expectations! Feel free to let me know what you think in the comments, and share it if you enjoyed it! 😉