Like everyone else, I sometimes buy clothes and only wear them once or twice before donating or reselling them. Until recently, I found this quite frustrating since I really enjoy changing my style and trying out new outfits, but it can be expensive and lead to waste.
A few months ago, I discovered the concept of the Le Closet box, which offers not to buy your clothes, but rather to rent them! Curious about this system, I decided to give it a try by ordering a box with clothing and accessories. I even repeated the experience afterwards and I’ll share my thoughts on it!
What is Le Closet?
THE CLOSET - BOX FOR CLOTHING AND ACCESSORIES | |
Contents | 3 options :
|
Pricing | 3 pricing tiers :
|
Shipping and Return Fees | Included |
Dry Cleaning for Clothing | Included |
Commitment | No |
Frequency | Unlimited shipments based on demand |
Brands | Make my Lemonade, Caroll, Only, Pepe Jeans, La fée maraboutée, Levi's... |
💖 I Loved It
- The ease of ordering,
- The selection,
- The excellent condition of the clothing received,
- The opportunity to purchase a piece we truly love to keep,
- The reusable "parcel" bag for shipping and returns,
- The savings made with the Closet box!
❌ I Didn't Like It As Much
- Some clothing items are still unavailable,
- Clothes sometimes arrive wrinkled.
How Does Le Closet Work?
Le Closet is a clothing box like no other. It's a subscription service that allows you to receive packages of clothing that you select yourself from a wide range of brands curated by Le Closet.
The difference with other boxes is simple: the outfits you choose are available for rent! This means you can return them whenever you want, whether you no longer like them or they no longer fit you.
How is the selection of clothing and accessories done?
Le Closet operates like a large shared wardrobe: as a subscriber, you have the option to choose from thousands of clothing items and accessories from well-known brands.
Le Closet offers you the following:
- tops,
- dresses,
- jackets,
- sweaters,
- skirts,
- pants,
- jumpsuits,
- shorts...
You can also rent a variety of accessories such as:
- jewelry,
- scarves,
- bags,
- belts,
- hair accessories,
- pins,
- sunglasses...
👉 If you love an item of clothing but it's currently out of stock, you can add it to your wishlist. This way, you'll be notified when it becomes available again!
What clothing sizes does the Closet offer?
Le Closet rents outfits from size 34 (XS) to 50 (5XL), catering to a wide range of body shapes.
During your registration, you will be asked to provide your measurements so that we can recommend clothes that fit well and are flattering for your body shape.
Which brands will I find in the Le Closet selection?
Le Closet features over 50 well-known and lesser-known brands. It focuses on delivering high-quality and original clothing. The service offers a rental selection of outfits suitable for a variety of occasions: vacation getaways, weddings and cocktail events, maternity and nursing, and sustainable fashion...
Some brands from the fifty available in the Le Closet catalogue
How often can I receive a Le Closet box?
With subscriptions, there is no limit to the number of boxes you can receive each month. This means that you can receive multiple boxes per month if you choose to: the price will be multiplied by the number of boxes you receive.
Where should I place my order?
You can do this directly on the website or by downloading the Le Closet app, which is available:
- On Google Play, for Android users,
- On the App Store, for iPhone users.
👉 The app truly helps you save time! I use it frequently when I have a few minutes to spare, whether I'm in a waiting room or using public transit, to add clothes to my wishlist or browse through the collections.
Who is the Le Closet box designed for?
Le Closet is an ideal option in many situations. The concept of being able to rent clothes is really convenient, as it prevents you from having to buy items that you’ll wear only a few times.
For All Body Types 👩
Whether you're looking for size XS or 5XL, Le Closet offers a wide range of clothing suitable for all sizes. This means you can dress stylishly without spending hours searching for flattering outfits. You can shop online: if your clothes don't fit once you receive them, simply return them!
For Your Professional Wardrobe 👜
Need a formal outfit for a job interview? You can rent one from Le Closet. This service is also perfect if your job requires a specific dress code (service, sales, customer interaction) and you need to refresh your wardrobe regularly.
Excerpt from the "At Work" collection - The Closet
For Expecting Moms 🤰
During pregnancy, the body goes through rapid changes, and you may find yourself frequently purchasing maternity clothes. The Closet offers a collection specifically designed for expectant mothers, so you can feel beautiful every day while avoiding spending a lot of money on clothes that fit!
For Your Evening and Cocktail Outfits 👗
When you are invited to a party, a wedding, or a baptism, finding the perfect outfit can quickly turn into a challenge. Plus, it's truly unfortunate because often, these outfits remain in our closet for years after being worn just once! Renting your outfit through Le Closet is therefore a great idea to save your money and time.
👉 As I’ve been invited to several weddings this summer, I truly appreciated being able to shop at Le Closet and find some stunning outfits, which I could then return. This saved me from wearing the same dress to every summer celebration!
Getting Ready for a Vacation 🌴
Are you looking for a summer outfit suitable for your vacation? With its "Vacation Ready" collection, Le Closet invites you to enjoy the fun of refreshing your look for a few days or even a few weeks!
Excerpt from the "Vacation Getaway" collection - The Closet
What is the cost of a Le Closet subscription?
Le Closet offers 3 different subscription plans:
The "Initiated" offer at $39.99 per month is designed for those who want to try out Le Closet, with two pieces of clothing and one accessory per box. If you’re convinced by this service, I recommend the "Committed" offer, which provides 3 pieces of clothing and 2 accessories per box, for a total of $49.99 per month.
Finally, if you prefer to receive only clothing, you can choose the plan "The Fashion Enthusiast", which includes 4 items of clothing per box for a total of $59.99 CAD per month.
👉 Personally, I opted for the subscription at $49.99 per month, and I'm quite happy with it. It allows me to regularly receive new clothing!
Discover the "Maternity" Special Offer from Le Closet
For expecting mothers, Le Closet offers a special collection featuring maternity clothing, including the following prices:
The maternity subscription from Le Closet allows you to save money while you’re pregnant by avoiding the purchase of maternity clothes that you’ll only wear a few times. For $49.99 CAD per month, you can enjoy your pregnancy in style and without the stress!
What Does a Le Closet Package Look Like?
Are you unsure about ordering from Le Closet and would like to see a preview of a box? The video below gives you an idea of what to expect when you receive your first package:
This unboxing video shows that the clothes are clean and neatly folded. They are sent in a cardboard box, or more recently, in a reusable pouch that you can keep and use to return the clothes of your choice to the Closet. These are like-new clothes: if the garments are returned damaged, Le Closet removes them from the rental circuit.
👉 Personally, I'm happy with this packaging and the overall performance of the Closet, although there are times when a few wrinkles appear on the clothing with the new soft package.
Can I give a Le Closet gift card? 🎁
Do you love the Le Closet concept and are you looking for a unique gift? The brand has thought of everything and offers a digital gift card that you can access by clicking on "GIFT CARD" on the Le Closet homepage.
You choose the amount of the gift card you want to give, and it is valid for one year. For the delivery method of the card, Le Closet offers you two options:
- You enter the recipient's email address, and they receive it directly,
- You receive the gift card at your email address, and you can print it out to give it to the person in person.
✅ To activate your Le Closet gift card, the recipient will just need to visit this page and enter the code found on the card.
Who should you give a Le Closet gift card to?
It's the perfect gift for a fashion-loving friend, your daughter, your mom, or your little sister! You can also give it to your partner for Valentine's Day or her birthday.
Depending on the amount chosen, it can also be a group gift from a circle of friends or colleagues, to celebrate a new chapter in life (such as a move, a wedding, or a job change...).
In any case, this is a very versatile gift that will suit everyone, regardless of their style or body type! 😉
Enjoy Crazy Prices at the Le Closet Sale!
Do you love the Closet selections? You'll be glad to know that this service offers you the chance to purchase gently used clothing that are no longer available for rental at very low prices.
To discover discounted clothing, simply visit the Le Closet website and click on the "SALE" section.
🤑 You'll get a look at discounted clothing, with savings of up to 80% off!
A quick glimpse of the discounted clothing available at Le Closet right now!
What do those who have tried it think? Discover the reviews from Le Closet customers!
Reading testimonials from other customers is a great way to determine if the service offered by Le Closet meets your expectations. To help you save time, I've compiled all the reviews available online regarding this box and prepared a brief summary for you, which you can explore in the following sections.
Video Testimonials on the Le Closet YouTube Channel
On its YouTube channel, Le Closet showcases video testimonials from clients who have tried the service.
🔸 First up, here's a story from Clementine, who was nervous about renting clothes, worried that they might be dirty or damaged.
🔸 Next, I invite you to explore the return of Anaïs, who has chosen Le Closet to dress during her pregnancy:
The Le Closet website also highlights some customer reviews:
👉 The testimonials featured by Le Closet are certainly positive. For a more balanced perspective, I suggest checking out what people are saying on the independent platform Trustpilot.
About Trustpilot
Le Closet has 163 reviews on Trustpilot, which is enough to get a general sense of the service quality. It is rated excellent by the majority of users, with an average rating of 4.3 / 5.
💚 Le Closet customers loved:
- The selection of clothing,
- The quality of the brands available on Le Closet,
- The ability to change styles regularly,
- The savings achieved through this service,
- The responsiveness and efficiency of the customer service.
Example of a positive Trustpilot review for Le Closet
❌ What they liked less:
- The lack of availability of certain items,
- Clothing that sometimes arrives poorly ironed,
- Limited selection of high-end handbags,
- It's difficult to order more than 2 closets per month (availability).
Example of a mixed Trustpilot review about Le Closet
On Facebook
Le Closet is also active on Facebook, where it has an average rating of 4.5 / 5 based on 1,211 reviews, which is very positive and encouraging.
The feedback is generally similar to what you've seen on Trustpilot. Customers praise their satisfaction with the quality of the clothing and appreciate the convenience of the free shipping and returns system. However, some do express disappointment that a few items occasionally arrive a bit damaged.
Le Closet on Social Media
The Le Closet team is, of course, active on social media and shares daily updates about our services. You can find them on:
👉 To check out the posts and testimonials from our subscribers, feel free to take a look at #thecloset!
As I mentioned earlier, Le Closet has a YouTube channel where you can find tutorials, video testimonials, and many other pieces of content related to the brand's latest offerings. Here's an example with this video that explains the concept of the wishlist:
Is Le Closet a Scam?
Le Closet is a French start-up established in 2014 and located in the Paris region. Today, it has over sixty employees who are dedicated to providing quality service to their customers.
The French company Le Closet on Société.com
The Le Closet customer service can be reached through a form available on their website. There isn’t a phone number, but the quality and responsiveness of their support have been consistently highlighted as positive aspects in the customer reviews I have read.
The team takes the time to respond to numerous reviews left on Trustpilot and Facebook to assist customers who may be experiencing issues.
✅ Le Closet is a reliable French company that you can order from with confidence. If, however, you are not satisfied, you can simply exercise your right of withdrawal (Article L221-28 of the Consumer Code).
My Verdict on the Le Closet Box ⭐⭐⭐⭐
I first heard about Le Closet service on social media. I was really drawn to the concept, but I never had the courage to take the plunge until this spring.
After two years affected by COVID, I was fortunate to have a summer filled with parties and weddings. For all of this, I needed dressy outfits and I really thought it was a shame to buy dresses just to wear them once. So, I remembered about the Closet and decided to give it a try.
Source: Instagram (@morgane.qlln, @so_lovely_so, @anaellechretienoff)
I wear a 46, so I was worried I wouldn't find any nice chic clothes on the website. However, I was pleasantly surprised, and I was able to choose a dress and a jumpsuit that I really liked for my first order. I also selected a clutch that matched both.
The clothing I received was packaged in a reusable parcel, which I was able to keep to send it back after wearing it. It included a mid-length Ichi dress and a fuchsia pink jumpsuit from Make my Lemonade.
I was surprised by the quality of the clothing, which looked brand new. The jumpsuit wasn't very well pressed, but I think that was due to shipping.
In the summer, I returned the dress and ordered another package from Le Closet, in which I received two more dresses that I'm thrilled about. I did find it a bit disappointing that many of the items I had added to my wishlist were unavailable when I wanted to place my order. However, there are plenty of choices online, so it wasn’t a major issue!
Source: Instagram (@a_elise_, @so_lovely_so)
✅ In summary, I am pleased with my experience with Le Closet, which I recommend to anyone looking to change their style or who wants to rent clothing for a special occasion or even for everyday wear! It's a reputable service, so don't hesitate!
FAQ About The Closet: I’m Answering YOUR Questions!
👉 To wrap up this experience review, I’ve included a little "Frequently Asked Questions" section to address any queries you might have about Le Closet. If you don’t find the answer to your question, feel free to leave a comment so I can address it and update this article! 😉
How many Le Closet boxes can we receive in a month?
With the Le Closet subscription, the number of monthly boxes is unlimited. Depending on the availability of the clothing you wish to order, you can receive as many boxes as you like!
How Many Clothes are in the Le Closet Box?
It depends on the plan you choose:
The Insider | $39.99 | 2 items of clothing |
The Committed | $49.99 | 3 items of clothing |
The Enthusiast | $59.99 | 4 items of clothing |
👝 There are also accessories in the first two boxes.
How to Return Le Closet?
The return is free. All you need to do is place the items you are returning in the return envelope that you received with your order. It comes prepaid, so there's no special handling required. After that, you can drop off your parcel at a pickup location, at the nearest post office, or request for it to be picked up directly from your mailbox.
Here are some visual explanations in this video:
🧼 Did you know? You don't have to wash your clothes from Le Closet before returning them! They will be cleaned using a dry cleaning service upon receipt, anyway.
How Does the Le Closet App Work?
The app is very easy to use. It allows you to browse the Le Closet collections, add items to your wishlist, and place an order for your box.
Once downloaded from the Play Store or the App Store, you just need to launch it on your phone and log in to take your Closet with you wherever you go!
How to Contact Le Closet?
You can reach the Le Closet team at:
- Through the contact form available on the website (which I highly recommend),
- Through social media: Instagram or Facebook.
Does Le Closet offer a referral program?
Absolutely! This is actually a "referral" program since Le Closet is primarily geared towards women. You can refer a friend by going to the "REFERRAL" section at the top of the homepage after logging in. This will give your friend a 14-day free trial and you'll receive a $25 gift voucher!
How to Get a Le Closet Promo Code?
You can receive a $25 discount on your Le Closet box through our referral program, as explained in the previous sections.
With the Igraal cashback service, you can receive $7.50 back as well as $3 credited to your account when you sign up with Le Closet.
How to Cancel Le Closet?
Le Closet offers you the convenient option to pause your subscription! To do this, simply log into your client account and navigate to the section titled "Edit Your Subscription", then choose to pause. Le Closet will not charge you anything while your account is paused.
How to Unsubscribe from Le Closet?
You can also cancel your Le Closet subscription. To do this, log into your customer account, then go to the "manage your subscription" section. After that, request to unsubscribe using the designated link.
You will soon receive an email with a form to complete to confirm your unsubscribe request. To ensure that your unsubscription is processed, you must return all rented clothing at least 3 days before the next billing date.
I hope this experience review of Le Closet has helped you better understand this service and has inspired you to give it a try! If you're already a subscriber of Le Closet, feel free to share your thoughts in the comments section below this article. 😉