My Review of JOONE Diapers [2024]: Are They Really Better?

When you have just welcomed a new baby, managing diapers can be quite overwhelming. It’s natural to want the best for your child in terms of quality, but this can become expensive and isn’t always easy to find at the grocery store.

To make life easier for young parents, Joone offers a subscription for natural diapers and pull-ups, delivered right to your door. I tried out this service for you and I’m sharing my experience!

What is the Joone Diaper Subscription?

💖 I Loved It

• Finding truly eco-friendly and healthy diapers,
• The quality of these diapers: no leaks, just like Pampers!,
• The time savings offered by the subscription: no more trips to the store for diapers,
• Buying from an ethical brand: made in Canada, using natural products,
• The super cute designs of these diapers with customizable patterns,
• The ability to return my unused diapers for a refund.

❌ What I Liked Less

• The price is a bit high,
• No retailers near me in rural areas.

How Does Joone Work?

Joone is a subscription service that delivers tailored diapers for your child directly to your home or to a pickup point, at a frequency that suits your needs.

What diaper sizes can you order from Joone?

To support your child from birth to potty training, Joone offers 6 sizes of diapers:

• Size 1: 2 to 4 kilograms,
• Size 2: 3 to 5 kilograms,
• Size 3: 4 to 8 kilograms,
• Size 4: 7 to 14 kilograms,
• Size 5: 10 to 18 kilograms,
• Size 6: 6 to 30 kilograms.

👉 If your baby is growing or if you have two young children, you can mix sizes! 😉

How many diapers are in a Joone package?

The number of diapers sent depends on the chosen size:

• Size 1: 180, which is 3 packs of 60,
• Size 2: 192, which is 3 packs of 64,
• Size 3: 162, which is 3 packs of 54,
• Size 4: 144, which is 3 packs of 48,
• Size 5: 120, which is 3 packs of 40,
• Size 6: 114, which is 3 packs of 38.

👉 The reduction in the number of diapers per pack is due to the fact that as your child grows, they will need fewer diapers.

Can you choose between diapers and pull-up pants?

Of course! Joone offers you 3 subscription options:

You can choose to use only diapers or just pull-up diapers. However, Joone recommends that you mix both types of diapers. This third option includes, in each package, 3 packs of pull-up diapers and 1 pack of regular diapers.

👉 Personally, I chose to use traditional diapers when my son was born, but as soon as he started crawling at around 7 months, I switched to a mix of diapers and pull-ups. At night, I would put him in regular diapers, while during the day, I preferred pull-ups to allow him more freedom of movement as he learned to walk.

Can we customize diapers?

Absolutely, and that’s one of the standout features of Joone! Their diapers are lovely, with unique designs that are perfect for babies. When you place your order, you can choose 3 patterns from those available!

The adorable seasonal patterns of Joone diapers... and there are plenty more!

👉 I often find myself talking about Joone when people see my baby's diapers: the pretty patterns raise a lot of questions!

How often are diapers delivered?

The delivery frequency is adjustable, so you’ll never run out of diapers but won’t receive more than you need either. Here are the options available:

👉 If you've ended up with more diapers than expected, you can certainly contact Joone for a special shipment! On the contrary, if you have too many diapers and some unopened packs remaining, you can return them to Joone for a refund!

Can you add other products to your subscription?

Yes, you can add Joone wipes with organic olive oil or water for an additional 5 euros per month. This is cost-effective, as a one-time purchase costs 9.90 €. You can also add a baby face cream to your order outside of the subscription, for example.

For just $5 a month, receive 3 packs of 32 Joone wipes!

👉 Personally, I use very few wipes, so I haven't tested Joone wipes, but they appear to be of high quality, just like their other products. These wipes are biodegradable and made with 99% natural ingredients, which is really reassuring. 😉

Joone: Are These Diapers Really Eco-Friendly and Safe for Baby's Health?

One of Joone's main communication points is the production of its diapers using natural ingredients. I'll break it all down for you in the following lines! 😉

Where are Joone diapers made?

Joone diapers are made in France, specifically in Épinal, for their "iconic" diapers. The Origine diaper is produced in Denmark, using exclusively European materials. The brand collaborates with small and medium enterprises, placing special emphasis on ensuring the quality control of its products.

🌍 The factory where Origine diapers are produced operates entirely on renewable energy!

The Joone team is very transparent about the production of this diaper:

Source: Joone's website.

Are Joone diapers really "natural" as the brand claims?

On its website, Joone promises diapers made from 100% natural materials for the absorbent core and what touches the skin, which is much healthier than the usual diapers you find in supermarkets, for example. Their latest product, the "Origine" diaper, has been designed to be as healthy as possible.

Source: Joone's website

👉 Personally, I use the Yuka app quite a bit, which helps determine whether a food or hygiene product is healthy. What reassured me about Joone is that their diapers scored 100 / 100 on this app, meaning they contain absolutely no risky ingredients!

Who is the Joone diaper subscription for?

This subscription system is very convenient for parents who want to save time and avoid filling their car trunk with diapers when they go to the grocery store. By having everything delivered right to their home, they always have the necessary supplies for their baby. Additionally, the ability to return diapers for a refund when they have too many is incredibly practical and helps prevent waste.

However, what truly sets Joone diapers apart from the others, in my opinion, is the brand's commitment to baby health and the environment. If you care about providing the best for your child so they can start their life using healthy products with a minimal impact on the environment, Joone is definitely worth considering.

Source: Joone's website

👉 Personally, I hesitated for a long time about using cloth diapers, as it just didn’t seem practical. With Joone, I found the perfect compromise, because the diapers I use are safe for my son's health, while also being easy to use in my busy mom life!

What is the price of Joone diapers?

Currently, Joone is offering a launch deal at $64.90 per pack of diapers. Normally, the price for Joone diapers is $69.90 per month, which translates to a per-diaper cost of:

📦 The shipping costs are of course included in the price!

Can I gift a Joone subscription? 🎁

Absolutely! If you go to the section "DIAPERS", then "DIAPER SUBSCRIPTION", and scroll down a bit, you will find an option that says "GIVE A SUBSCRIPTION".

This allows you to access a form that offers a subscription to new parents before providing support during the first months or years of their baby's life.

The duration is 1 month, 3 months, or 6 months and parents can choose the appropriate diaper size for their child, as well as the designs.

Parents can receive an email right away informing them about their gift, or you can present it to them yourself later on during a special occasion, for example.

👉 You can also give a gift card for Joone, which parents can use to purchase exactly what they need (diapers, baby products, etc.).

How to Give a Joone Gift Card?

You can find it in the "BABY GIFTS AND GIFT SETS" section under "BABY".

Source: Joone's website

There are three amounts available: $50, $80, and $140. Once the gift card is purchased, you will receive it via email, and you can then print it out. It provides a code that can be entered in the "promo code or gift card" window during checkout to apply the corresponding discount. The gift card can be used multiple times and has a validity period of one year.

Looking to make a statement? Give the gift of a Joone newborn gift box!

The brand offers kits designed for new parents to care for their baby and explore Joone products. These can include diapers, of course, where you can choose the size and patterns, as well as items like wipes or liniment. The website provides a wide array of options, and here are a few examples:

👉 There are many other Joone gift sets available, including a diaper bag, a travel pouch, and clothing...! Personally, I’m quite tempted by these gift kits if a baby were to be born in my circle, as they allow parents to discover Joone products and are really lovely.

Explore Other Products Offered by Joone

As I mentioned earlier, Joone doesn't just make diapers! It’s a brand that specializes in creating hygiene products for babies and mothers. Let me quickly introduce you to their range, which I am truly a fan of!

For Baby 👶

Joone offers a complete range of essential hygiene products for when you have a baby: liniment, cleansing gel, moisturizing lotion, diaper cream, cotton pads, wipes, and suitable shampoo... All of these products are made according to Joone's strict standards to ensure the health of your child.

You can also find beautiful clothing on the website, featuring the simple and timeless style that defines the brand:

For Slightly Older Kids 👦👧

Joone supports your child's journey to becoming potty trained with their first underwear. The brand offers 100% cotton briefs and boxers, made in Canada.

I also invite you to check out the "My 1st..." range that I’ve just started using with my son. These are natural hygiene products designed for the specific needs of young children.

For the Mom or Expecting Mom 🤰🤱

Joone also thinks of us, moms, with products specially designed for pregnancy as well as specific care for the post-delivery period. From their selection, I particularly noted:

• A stretch mark kit for $59.90,
• A hair supplement to promote hair regrowth after childbirth for $22.90,
• Infusions to support breastfeeding for $12.90.

The brand also offers natural and eco-friendly intimate hygiene products, following the same philosophy as their baby products.

🎁 Since we don't always consider the specific needs of new moms, I believe that offering these products can be a fantastic idea. Joone offers gift sets like those for babies, but specifically designed for their moms! 😉

What do Joone customers think? Discover the opinions of subscribing parents!

Joone is a brand that is very transparent about the quality and craftsmanship of its products. However, to determine whether they truly meet your expectations, particularly in terms of practicality, the best approach is to research customer reviews. To save you time, I conducted some research for this article and I'm providing you with a summary of the feedback that I was able to find! 😉

About Joone

The site highlights positive customer reviews and a total of 80,000 customers, which reassures about the brand's credibility. Here are some testimonials:

Source: Joone's website

About Consobaby.com

Consobaby is a verified review site specializing in the world of early childhood, bringing together a community of nearly 4.5 million parents. This is the site where I found the most testimonials about Joone, currently boasting no less than 184 reviews. The average rating is 4.7 out of 5, with a very strong proportion of positive feedback, which is quite encouraging!

Source: Consobaby.com

💚 Joone customers loved:

• The overall quality of the diapers,
• The fact that they are more eco-friendly than traditional diapers,
• The absence of leaks during use,
• The patterns,
• The comfort for the baby (minimal redness or rashes),
• The delivery service that ensures you never run out of diapers,
• The discounts offered to subscribers.

Example of a positive review about Joone posted on the Consobaby website

❌ Things they liked less:

• Issues with leaks that can occur for babies sleeping on their stomachs,
• The price might be a bit high for some,
• If you're not home to receive the package, it can be difficult to arrange redelivery on a Saturday (but there is an option for delivery to a pick-up point).

About Trustpilot

Currently, this platform has 16 reviews, with an average rating of 3.5 / 5.

There is a fairly high proportion of satisfied customers who appreciate the quality of the diapers, their practicality, the designs, and the fact that they are healthier for their baby.

Unsatisfied customers are not complaining about the quality of the diapers but rather about the maternity products: supplements, moisturizers, etc., which they feel are not as effective as those from other brands. Issues related to delivery are also mentioned (notably delays), but they represent only a small portion of the customer base.

About Poulpeo

The cashback site Poulpeo has 10 reviews on Joone, all rated 5 stars. Additionally, it offers $6 in cashback that can be combined with Joone's promotions, which can be quite appealing.

On this platform, customers praise not only the quality of the diapers but also the speed of delivery and the eco-friendly aspect of the brand.

Joone on Social Media

Do you want to stay updated on the latest news from Joone? Connect with the customer community and take advantage of exclusive offers? You can follow the brand on:

• Instagram,
• Facebook,
• Twitter,
• Pinterest.

👉 Check out what customers have to say with #lifeinjoone!

The brand also has a YouTube channel where you can find tutorial videos, behind-the-scenes reports about the brand, pregnancy insights, and plenty of other information about the brand.

Promotional video showcasing Joone's missions and commitments, now available on the brand's YouTube channel.

Is Joone a Scam?

Joone (SAS Noo Corp) is a French start-up founded by Carole Juge-Llewellyn in 2017. The brand has achieved significant success and is now present in over 28 countries.

In 2017, the brand released a toxicological analysis of its diapers to demonstrate to its customers that they were safe for babies. This initiative was recognized when the organization 60 Million Consumers named Joone the best baby diaper brand in 2018.

Indeed, Joone diapers are Ecocert certified (organic farming) and have received numerous labels that attest to their quality:

From a customer relations perspective, the brand can be reached through social media or via an online form on their website. Unfortunately, there is currently no customer service available by phone, but the Joone team appears to be quite responsive.

✅ Joone is a French brand that has experienced great success in recent years and offers a high level of transparency regarding the ingredients in its products. So you can order with confidence!

My Verdict on Joone ⭐⭐⭐⭐

To wrap up my review of my experience with Joone, I'd like to share an honest reflection on what I appreciated and what I didn’t with this brand.

I learned about Joone while researching diaper quality and their composition after the birth of my son, following a report that indicated that big brand diapers could contain toxic substances. At first, I hesitated to switch to cloth diapers, but since I work and my son often goes to daycare, I thought it would be quite complicated.

When I discovered Joone's website, I was reassured by the brand's transparency regarding the composition of their diapers and the other baby products they sell. My first order went very smoothly. My son was 4 months old at the time and weighed around 7 kilograms, so I ordered size 3 diapers, which were just right.

Compared to major supermarket brands, I didn’t notice any difference in leakage, but I quickly realized that my baby’s redness had diminished since I started using Joone diapers. Nowadays, I order about one pack a month, and that works well for me. As my son is nearly one year old, I needed to change sizes, and it went smoothly because there’s an option to mix sizes.

I love customizable patterns that are fun for kids and everyone finds adorable. For my orders, I chose a mix of pull-ups and traditional diapers: I use pull-ups for my baby during the day and traditional diapers for night time and naps.

Finally, I'm just starting to test the first toothpaste and foaming wash marketed by Joone. So far, I find these products really pleasant to use and very well tolerated by my baby's skin.

✅ In conclusion, I think I will continue using Joone until my son is potty trained. Although the diapers are a bit more expensive, the quality is definitely noticeable and I feel reassured by their ingredients. I would recommend them 100%!

Joone FAQ: Answering YOUR Questions!

👉 In this section, you will find the answers to the questions you may have about Pandacraft. If your question isn’t covered, feel free to ask it in the comments so I can see it and add it to this list! 😉

How to Put on a Joone Diaper?

Putting on a Joone diaper is very simple. Here’s an explanatory video from the brand for their classic diapers:

When it comes to diapers, as your baby starts to grow a little, the process becomes even simpler:

Where to buy Joone diapers?

You can purchase them directly from the Joone website, but there are also local retailers (pharmacies, specialty stores for children's products, etc.).

📍 Find the nearest retailer to you by clicking on this link!

Why Choose Joone?

At the heart of Joone is a genuine commitment to transparency, enabling parents to provide the best for their children.

The founder of the brand, Carole Juge-Llewellyn, previously created a social network for expecting and new parents to discuss the products they use daily to care for their baby. Joone was born out of this initiative, aiming to meet the needs of young parents seeking information about the products they purchase.

Finally, the monthly subscription and home delivery or pick-up point system allows you to spend more time enjoying moments with your family rather than dealing with logistics.

How many wipes are in a Joone package?

There are 32 wipes in a pack of Joone. To determine how many packs to order each month, the trick is to buy as many packs of wipes as the number of diapers used per day.

Is there a referral program at Joone?

Absolutely! When you place your second order with Joone, you'll receive a referral code via email that you can share with expecting parents looking to sign up for Joone. This allows you to earn $10 for each person you refer who subscribes to the diaper service, and your referral will get the same benefit.

👉 To make this work, the code must be entered in the promo code box at the time of checkout. It cannot be combined with another promo code.

Source: Joone website

How to Get a Joone Promo Code?

There are several options available for you to take advantage of discounts at Joone:

• Provide or receive a referral, as explained in the previous sections, to earn $10.
• Take advantage of Poulpeo's cashback offer, which allows you to earn $6 on your order.

Are there any discounts for twins or triplets at Joone?

Yes, if you have multiple children of the same age, Joone offers you a 30% discount on your subscription. To take advantage of this, please follow these steps:

👉 You can also receive a discount if you have multiple young children. To do this, simply reach out to the Joone team using the contact form on their website.

Can you get a refund for unused Joone diapers?

Yes, and it helps prevent waste! This only applies to unopened and intact packs of diapers, as long as the packaging is not damaged.

How to Return Unused Joone Diapers?

🔸 If you are subscribed

Joone covers return shipping costs for orders up to 3 months after you receive them. If it has been more than 3 months, the return shipping costs will be your responsibility.

To request a refund, log into your CUSTOMER SPACE, then go to MY ORDERS and select REQUEST A RETURN. You will be able to generate a return label to attach to your package, which you can drop off at a designated pickup location.

👉 Your diapers will be reimbursed in about a month.

🔸 If You're Not Subscribed

You can return items within 14 days of receiving your package. To do so, simply fill out this form.

Source: @JooneParis on Facebook

How to Contact Joone?

The Joone team can be reached at:

• By email at love@joone.fr,
• Through the contact form available on the website,
• On social media: Twitter, Instagram, or Facebook.

📞 Currently, Joone does not have a telephone customer service.

Is there a commitment with Joone?

No, you can unsubscribe at any time upon request.

How to Unsubscribe from Joone?

To pause your subscription, you need to adjust the delivery frequency. You can do this from your CLIENT AREA by going to SUBSCRIPTION, then EDIT, and finally selecting DELIVERY DATE AND FREQUENCY at the bottom left.

👉 To delete your account, you need to contact customer service by following the instructions provided in the previous lines.

I hope this testimony has encouraged you to try Joone! Don't hesitate; there's no commitment, and their products are truly top-notch for your baby. If you're already a customer, I’d love to hear your thoughts in the comments. 😉