Like everyone else, I sometimes buy clothes and only wear them once or twice before giving them away or selling them second-hand. Until recently, I found this quite frustrating, as I really enjoy changing my style and trying out new outfits, but it can be costly and lead to waste.
A few months ago, I discovered the concept of the Le Closet box, which offers not to sell you clothes, but rather to rent them! Curious about this system, I decided to give it a go by ordering a box with clothes and accessories. I even repeated the experience later and I'll share my thoughts on it!
What is Le Closet?
THE CLOSET - CLOTHING AND ACCESSORIES BOX LOCATION | |
Contents | 3 Offers:
|
Prices | 3 Price Tiers:
|
Delivery and Return Fees | Included |
Dry Cleaning for Clothing | Included |
Commitment | No |
Frequency | Unlimited sends based on demand |
Brands | Make my lemonade, Caroll, Only, Pepe Jeans, La fée maraboutée, Levi's... |
💖 I loved it
- The ease of ordering,
- The variety of choices,
- The excellent condition of the clothes received,
- The option to purchase a garment that we truly love to keep,
- The reusable "parcel" bag for sending and returning,
- The savings made with the Closet box!
❌ I liked this less
- Some clothing items are always out of stock,
- Clothes can occasionally arrive crumpled.
How Does Le Closet Work?
Le Closet is a unique clothing subscription box. It offers you the opportunity to receive parcels of clothing that you choose yourself from a wide selection of brands curated by Le Closet.
The difference with other subscription boxes is straightforward: the outfits you choose are available for hire! This means you can return them whenever you like, whether you no longer like them or they no longer fit you.
How do we choose our clothing and accessories?
Le Closet operates like a large shared wardrobe: as a subscriber, you have the choice of thousands of clothes and accessories from top brands.
Le Closet offers you:
- tops,
- dresses,
- jackets,
- sweaters,
- skirts,
- trousers,
- jumpsuits,
- shorts...
You can also hire a variety of accessories, such as:
- jewellery,
- scarves,
- bags,
- belts,
- hair accessories,
- pins,
- sunglasses...
👉 If you like a piece of clothing but it's unavailable, you can add it to your wishlist. This way, you'll be notified when it comes back in stock!
What are the clothing sizes available at the Closet?
Le Closet offers outfits for rental from size 34 (XS) to size 50 (5XL), catering to a wide range of body shapes.
When you sign up, you'll be asked to provide your measurements accurately, so we can offer you clothing that fits well and is flattering for your body shape.
Which brands will I find in the Le Closet selection?
Le Closet brings together over 50 brands, both well-known and lesser-known. They always offer quality and original clothing. The service provides rental clothing suitable for a variety of occasions: going on holiday, weddings and cocktail parties, pregnancy and breastfeeding, and sustainable fashion...
Some of the brands available in the Le Closet catalogue, which features around fifty options
How often can I receive a Le Closet box?
With subscriptions, the number of monthly boxes is unlimited. This means that you can receive multiple boxes each month if you choose to: the price will be multiplied by the number of boxes you receive.
Where should I place my order?
You can do this directly on the website or by downloading the Le Closet app, which is available:
- On Google Play for Android users,
- On the App Store for iPhone users.
👉 The app really helps me to save time! I use it often when I have a few minutes to spare, whether I'm in a waiting room or on public transport, to add items to my wishlist or browse through collections.
Who is the Le Closet box for?
Le Closet is a great option in many situations. The idea of being able to rent clothes is really convenient, as it saves you from buying items that you'll wear only a handful of times.
For All Body Shapes 👩
Whether you’re after XS or 5XL, Le Closet offers a wide range of clothing suited to all sizes. This means you can dress stylishly without spending hours searching for flattering outfits. Shop online: if your clothes don't fit when they arrive, just send them back!
For your professional wardrobe 👜
Need a smart outfit for a job interview? You can rent one from Le Closet. This service is also ideal if your job requires a specific dress code (such as in hospitality, retail, or customer service) and you need to regularly update your wardrobe.
Excerpt from the "At Work" collection - The Closet
For Expecting Mums 🤰
During pregnancy, the body goes through rapid changes, and you may find yourself needing to purchase maternity wear quite frequently. The Closet offers a collection specially designed for expecting mothers, so you can feel beautiful every day without spending a fortune on suitable clothing!
For Your Evening and Cocktail Outfits 👗
When you're invited to a party, a wedding, or a baptism, finding the perfect outfit can quickly become a headache. It's a shame, really, as often that outfit ends up sitting in our wardrobe for years after being worn just once! Renting your outfit through Le Closet is therefore a fantastic idea, helping you save money and time.
👉 Having been invited to several weddings this summer, I really appreciated the chance to shop at Le Closet and find some gorgeous outfits, which I could then return. This saved me from wearing the same dress to every summer celebration!
Heading Off on Holiday 🌴
Are you looking for a suitable summer outfit for your holidays? With its "Holiday Getaway" collection, Le Closet invites you to enjoy the joy of changing up your look for a few days or even weeks!
Excerpt from the "Holiday Getaway" collection - Le Closet
What is the cost of a Le Closet subscription?
Le Closet offers 3 different subscription plans:
The "Starter" offer at $39.99 per month is perfect for those looking to explore Le Closet, featuring two clothing items and one accessory per box. If you find this service appealing, I recommend the "Committed" offer, which includes three clothing items and two accessories per box, for a total of $49.99 each month.
Finally, if you'd prefer to receive only clothing, you can choose the "Fashion Enthusiast" option, which includes 4 pieces of clothing per box for a total of $59.99 AUD per month.
👉 As for me, I've opted for the subscription at $49.99 per month, and I'm quite pleased with it. It really allows me to regularly receive new clothes!
Discover Le Closet's Special "Maternity" Offer
For expectant mothers, Le Closet offers a special collection featuring maternity wear, with the following prices:
The maternity subscription from Le Closet allows you to save significantly when you're pregnant, avoiding the need to invest in maternity clothes that you'll only wear a few times. For $49.99 AUD per month, you can enjoy your pregnancy in style and without any stress!
What Does a Le Closet Parcel Look Like?
Are you unsure about ordering Le Closet and would like to have a sneak peek at a box? The video below shows you what to expect when you receive your first package:
This unboxing video highlights that the clothes are clean and neatly folded. They are delivered in a cardboard box, or more recently, in a reusable bag that you can keep for returning the items of your choice to the Closet. These garments are in as good as new condition: if any items are returned damaged, the Closet will remove them from the rental pool.
👉 As for me, I'm happy with this packaging and the overall performance of the Closet, even though there are times when the clothes come out with a few creases due to the new soft pouch.
Can I give a Le Closet gift card? 🎁
Do you love the concept of Le Closet and want to give it as a unique gift? The brand has got you covered and offers a digital gift card that you can access by clicking on "GIFT CARD" on the Le Closet homepage.
It’s up to you to choose the amount of the gift card you want to give, and it’s valid for one year. For the delivery method of the card, Le Closet offers you two options:
- You enter the recipient's email address and they receive it directly,
- You receive the gift card at your email address and can print it out to hand it over to the person in person.
✅ To activate their Le Closet gift card, the recipient of your gift just needs to visit this page and enter the code found on it.
Who should you give a Le Closet gift card to?
It’s the perfect gift for a fashion-loving friend, your daughter, your mum, or your little sister! You can also give it to your partner for Valentine's Day or her birthday.
Depending on the chosen amount, it could also be a group gift from a bunch of friends or colleagues, to celebrate a new chapter in life (such as moving house, getting married, or changing jobs...).
In any case, this is a highly versatile gift that will suit everyone, regardless of their style or body shape! 😉
Snag Crazy Prices at the Le Closet Clearance Sale!
Do you love Closet's selections? You'll be pleased to know that this service offers you the chance to buy gently used clothing that is no longer available for rental at a fantastic price.
To explore the discounted clothing, simply head over to the Le Closet website and click on the section titled "SALE".
🤑 You'll get a sneak peek at discounted clothing, with reductions of up to 80% off!
A little sneak peek at the discounted clothing from Le Closet at the moment!
What do those who have tried it think? Check out the reviews from Le Closet customers!
Reading testimonials from other customers is a great way to find out if the offering from Le Closet meets your expectations. To save you time, I’ve sorted through all the reviews available online about this box and prepared a brief summary, which you can find in the following paragraphs.
Video Testimonials on the Le Closet YouTube Channel
On its YouTube channel, Le Closet showcases video testimonials from customers who have tried the service.
🔸 To kick things off, here’s one from Clémentine, who worried about renting clothes, fearing they might be dirty or damaged.
🔸 Next, I’d like to introduce you to the return of Anaïs, who has chosen Le Closet for her wardrobe during her pregnancy:
The Le Closet website also showcases some customer reviews:
👉 The testimonials featured by Le Closet are, of course, positive. For a more balanced view, I suggest checking out what people are saying on the independent platform Trustpilot.
About Trustpilot
Le Closet has 163 reviews on Trustpilot, which is enough to get a general idea of the quality of their service. The majority of customers rate it as excellent, with an average rating of 4.3 / 5.
💚 Le Closet customers loved:
- The choice of clothing,
- The quality of brands available on Le Closet,
- The ability to change styles regularly,
- The savings made with this service,
- The responsiveness and efficiency of the customer service.
Example of a positive Trustpilot review for Le Closet
❌ What they liked less:
- The unavailability of certain items,
- Clothing that sometimes arrives poorly ironed,
- Few high-end handbags,
- It's challenging to order more than 2 wardrobes per month (availability).
Example of a mixed Trustpilot review about Le Closet
On Facebook
Le Closet is also on Facebook, where it has an average rating of 4.5 / 5 from 1211 reviews, which is really positive and encouraging.
The feedback is generally similar to that on Trustpilot. Customers praise their satisfaction with the quality of the clothing and the convenience of the free shipping and returns system. Some do express a bit of disappointment that some garments occasionally arrive a little damaged.
Le Closet on Social Media
The Le Closet team is, of course, active on social media and shares the latest news about the service daily. You can find them on:
👉 To explore posts and reviews from our subscribers, feel free to have a look at #thecloset!
As I mentioned earlier, Le Closet has a YouTube channel where you can find tutorials, video testimonials, and plenty of other content related to the brand's new arrivals. Here’s an example with this video that explains the concept of the wishlist:
Is Le Closet a Scam?
Le Closet is a French start-up established in 2014 and located in the Paris region. Today, it employs over sixty staff members who are committed to delivering quality service to their customers.
The French company Le Closet on Société.com
The Le Closet customer service can be contacted through a form available on the website. There isn't a phone number, but the quality and responsiveness of the support have been noted as positive aspects in all the customer reviews I've come across.
The team also takes the time to respond to numerous reviews left on Trustpilot and Facebook, in order to assist customers who may be facing issues.
✅ Le Closet is a reliable French company, so you can order from them with confidence. However, if you're not satisfied, you can simply exercise your right of withdrawal (Article L221-28 of the Consumer Code).
My Verdict on the Le Closet Box ⭐⭐⭐⭐
I first heard about the Le Closet service on social media. I really liked the concept, but I had never dared to take the plunge until this spring.
After two years marked by Covid, I was lucky enough to have a summer full of parties and weddings. For all these events, I needed dressy outfits and I thought it would be a real shame to buy dresses to wear just once. So, I remembered about the Closet and decided to give it a go.
Source: Instagram (@morgane.qlln, @so_lovely_so, @anaellechretienoff)
I'm a size 46, so I was worried I wouldn't find any lovely stylish clothes on the website. However, I was pleasantly surprised and managed to pick out a dress and a jumpsuit that I really liked for my first order. I also chose a clutch that matched both of them.
The clothes I received were packed in a reusable parcel, which I could keep to send them back after I'd worn them. It included a mid-length Ichi dress and a fuchsia pink Make My Lemonade jumpsuit.
I was surprised by the quality of the clothing, which looked brand new. The jumpsuit wasn't ironed perfectly, but I think that was due to the transport.
In the summer, I returned the dress and ordered another parcel from Le Closet, which included two more dresses that I'm thrilled with. I was just a bit disappointed that many of the clothes I had added to my wishlist were unavailable when I wanted to place my order. However, there are plenty of choices online, so it wasn't really an issue!
Source: Instagram (@a_elise_, @so_lovely_so)
✅ In summary, I'm pleased with my experience with Le Closet, which I recommend to anyone looking to change up their style or who would like to hire clothes for a special occasion or even for everyday wear! It's a reliable service, so don't hesitate!
FAQ about Le Closet: I'm answering YOUR questions!
👉 To wrap up this experience recap, I’ve included a short "Frequently Asked Questions" section to address any queries you might have about Le Closet. If you can’t find the answer to your question, feel free to ask it in the comments, and I’ll make sure to address it and update this article! 😉
How many Le Closet boxes can we have each month?
With the Le Closet subscription, the number of monthly boxes is unlimited. As long as the clothes you want to order are available, you can receive as many boxes as you like!
How many clothing items are in the Le Closet box?
It depends on the chosen plan:
The Insider | $39.99 | 2 items of clothing |
The Committed | $49.99 | 3 items of clothing |
The Enthusiast | $59.99 | 4 items of clothing |
👝 There are also accessories in the first two boxes.
How to Return Le Closet?
The return is free. All you need to do is place the items you’re returning in the return envelope that you received with them. It’s pre-paid, so you don’t have to do anything special. Afterwards, you can drop off your parcel at a collection point, at your nearest post office, or you can request for it to be picked up directly from your mailbox.
Here are some explanations presented visually in this video:
🧼 Did you know? You don't need to wash the clothes from Le Closet before returning them! They'll be professionally cleaned upon receipt, anyway.
How does the Le Closet app work?
The app is very easy to use. It allows you to browse the Le Closet collections, add items to your wishlist, and place an order for your box.
Once downloaded from the Play Store or the App Store, simply open the app on your phone and sign in to take your Closet with you wherever you go!
How to contact Le Closet?
You can contact the Le Closet team:
- Through the contact form available on the website (which I recommend),
- Through social media: Instagram or Facebook.
Does Est-ce Le Closet offer a referral system?
Yes! In fact, it’s a “referral” program, as Le Closet is primarily aimed at women. You can refer a friend by going to the "REFERRAL" section at the top of the homepage after you’ve logged in. This will provide your referral with a 14-day free trial and, for you, a $25 gift voucher!
How to get a Le Closet discount code?
You can receive a $25 discount on your Le Closet box through our referral program, as explained in the previous sections.
With the Igraal cashback service, you can also receive $7.50 back as well as a $3 credit to your account when you sign up with Le Closet.
How to Cancel Le Closet?
Le Closet offers you the handy option to pause your subscription! To do this, simply log into your client area and navigate to the section "Modify your subscription", then select the option to pause. Le Closet won't charge you anything while your account is on pause.
How to Unsubscribe from Le Closet?
You can also cancel your Le Closet subscription. To do this, log into your customer account, then go to the section "modify your subscription". After that, request to unsubscribe using the provided link.
You will soon receive an email with a form to fill out to confirm your unsubscription request. To ensure your unsubscription is processed, you must return all rented clothing at least 3 days before the next billing date.
I hope this experience review of Le Closet has helped you understand the service better and inspired you to give it a go! If you’re already a subscriber to Le Closet, feel free to share your thoughts in the comments below this article. 😉