LOOKIERO: Scam or Smart Choice? Discover Our Take on This Personal Shopper Service!

Finding clothes that fit well and are suitable for everyday wear isn’t always easy. Plus, there isn’t always enough time or motivation to spend hours in stores trying things on… To help you discover a style that suits you, Lookiero offers a personal shopping service that selects clothing items and sends them directly to your home. I had the opportunity to try out this fashion box, and I’m excited to share my thoughts on it with you.

Lookiero Subscription in a Nutshell

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💰 The price of clothing is flexible based on your budget
+ $10 for personal shopper service (refunded if you keep an item)

👍 I Loved It

  • The style and morphology questionnaire that helps to accurately identify my needs,
  • The quality of the clothing,
  • The option to choose my delivery day,
  • The respect for my budget in the clothing offered,
  • The origin of the clothing: only European brands!

What I Liked Less

  • The 5-day deadline to make a decision feels a bit short to me,
  • The lack of a phone number to reach customer service,
  • Some of the clothing items weren’t in my favorite colors.

What is a Lookiero Personal Shopper?

Lookiero is a no-commitment fashion box service that sends a selection of five trendy women’s clothing items directly to your home once a month. When you sign up for Lookiero, you will be invited to complete a questionnaire that takes about 5 minutes to indicate your preferences:

  • What is your style,
  • What are your favorite cuts (fitted, loose…),
  • Which part(s) of your body would you like to highlight,
  • What is your body shape type,
  • What are your physical features (eyes, hair…),
  • What is your budget for buying clothes,
  • What occasion do you want new outfits for (work, outings…).

👉 Your answers to these questions will help the personal shopper selecting the clothes that will be sent to you to choose pieces that suit you and are likely to appeal to you.

Once you receive the box, you have five days to try on the clothes and make your decisions: keep what you like and return for free what you don’t want! You only pay for what you keep. If you decide to keep all the items, you’ll receive a 25% discount off the total of your box.

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Lookiero offers you four types of subscriptions:

  • Monthly,
  • Bimonthly,
  • Quarterly,
  • Occasional.

👉 You can modify your subscription at any time from your customer account!

Who is the Lookiero Box for?

This personal shopping service is currently exclusively for women. The sizes available range from 34/XS to 48/XL, and the styles are diverse: bohemian, classic, minimalist, urban… and many more!

🤰 Lookiero offers a maternity collection: to receive maternity clothing, just reach out to your personal shopper through your client account and let them know what month you’re in, as well as, if possible, your measurements. 😉

Lookiero is designed for all those who would like to get the opinion of an expert when choosing clothes that enhance their appearance and make them feel good. It’s a true treasure trove for discovering new trends and stepping out of your comfort zone!

Can I give a Lookiero subscription as a gift? 🎁

Absolutely! By clicking on the menu in the upper left corner of the homepage, you will find a page titled “Gift Card,” which allows you to purchase a Lookiero box for a loved one.

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This is a great gift idea for someone who:

  • Never knows what to buy or wear,
  • Wants to find a style that suits them,
  • Doesn’t have the time or budget to go shopping…

Lookiero is the perfect gift for a student, a new mom, a busy working girl, or a friend who wants to feel great in clothes that suit her!

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What is the price of a Lookiero box?

The advantage of Lookiero lies in the fact that the price is flexible, depending on your budget. First of all, you receive five clothing items, but you only pay for what you keep. Additionally, you have the option to specify, during the initial questionnaire, the average amount you would like to spend on your clothing.

👉 If you keep all five items from your box, you’ll receive a 25% discount on your total, which is like getting over one item for free!

When you place your order, shipping and return costs are included, but you will be asked to pay $10. This is for the Personal Shopper service fee. There are many promo codes available to have this fee reimbursed, especially on your first order, by clicking on “Try Free” on the website. If you keep at least one item from your box, this $10 will be fully refunded to you!

What Does a Lookiero Package Look Like? Find Out in This Video!

By watching the following video, you’ll be able to discover:

📝 How to create your Lookiero account and complete the questionnaire,

📦 The packaging quality of Lookiero, featuring its convenient little suitcase-style box,

👗 An example of a clothing selection,

👖 The tips that come with clothing.

… Here are the results in pictures! 😉

What Do Buyers Think? Discover Customer Reviews on Lookiero’s Personal Shopper!

The Lookiero website does not feature customer reviews, nor does Google. However, you can find them on the Trustpilot platform!

👉 Trustpilot is a service for verified reviews: this means that the people who left a review have actually ordered and tested Lookiero. The reliable information on this platform comes from the account “Lookiero France“: with over 4,000 reviews, it has an impressive rating of 4.8 out of 5, which is very positive!

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💚 Trustpilot Customers Loved

  • The quality and selection of clothing,
  • The efficiency and responsiveness of their Personal Shopper,
  • The feedback from customer service,
  • The time savings provided by Lookiero.

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Example of a positive review from Trustpilot

They Liked It Less

  • The inability to exchange sizes,
  • The inability to specify their favorite colors on the questionnaire,
  • Some clothing items that don’t quite fit their body shape.
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Example of a mixed review from Trustpilot

Lookiero on Social Media

Maybe you’ve discovered Lookiero through social media? Indeed, the brand is very active on various social media platforms. You can find it on:

  • Instagram, with over 85,000 followers, offers trendy advice and a partnership with Christina Cordula

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Featured stories on Lookiero France’s Instagram account

  • Facebook, with over 400,000 likes and regular posts to keep you updated on the latest news,
  • TikTok, featuring fun and original videos to discover fashion tips,
  • Pinterest, where you can find all the content from the Lookiero style blogs!

Can You Trust the Lookiero Brand?

Lookiero is a company based in Spain, founded in 2015 by Oier Urrutia. The brand has significantly expanded during the Covid crisis, which led to the closure of fashion retail stores during lockdowns and a boom in online shopping. It has strong financial foundations to continue thriving.

There is no phone customer service available to contact Lookiero directly, but you can send them an email or a letter directly in Spain. There is also an online form on their website.

The company takes the time to respond to online reviews and offers a fairly comprehensive FAQ section on their website in the “Help and Contact” area.

Lookiero is a reliable and well-known company, but we wish it was as easily reachable as its French competitors.

My Verdict on the Lookiero Subscription

Having often struggled to find clothes that really fit me, I was initially skeptical about the offerings from Lookiero. I wondered how, without trying things on and just based on a few questions, the personal shopper would be able to understand my preferences and needs.

When I received my first Lookiero package, I realized that I had been too skeptical. In fact, I loved all the pieces offered and immediately wanted to try them on. I enjoyed mixing and matching them or creating new outfits with the rest of my wardrobe.

In the end, I kept three out of five items: a blouse, a skirt, and a sweater that fit me really well. I was able to easily return the other two items, and I only paid for what I had chosen. I also sent a message to my personal shopper, Joanna, to let her know what I didn’t like about the clothes I returned, so she can keep that in mind for my next order. I also mentioned that I mainly need outfits for work that don’t require me to spend hours picking out my clothes each morning.

Since I don’t have a flexible budget, I decided to have a box delivered every three months. I really appreciate being able to change my subscription based on my needs and income. I can’t wait to receive my next box and see what Joanna has picked out for me!

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Lookiero Service FAQ: Answering YOUR Questions!

👉 In this final section, I will directly answer the questions you have about how Lookiero works. If you don’t find the answer to your question, feel free to ask in the comments so I can respond directly to you! 😉

Who are the Lookiero personal shoppers?

Personal shoppers are expert stylists who will select clothing specifically for you, based on:

  • answers from the style & body type questionnaire you filled out when you subscribed,
  • your requests and preferences sent from your client space,
  • your feedback on your previous Lookiero boxes,
  • current trends.

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Nathalie, Personal Shopper at Lookiero

How to Stop Receiving the Lookiero Box? How to Cancel the Lookiero Subscription?

It’s very simple: just go to your account area and switch your subscription from monthly, bimonthly, or quarterly to occasional. In this case, you will be able to choose through the calendar when you will receive your next box.

If you want to permanently delete your account, the company recommends that you contact them directly using the contact form available on the site in the help section. 😉

I hope this guide has provided you with the answers to your questions about the Lookiero box and helped you determine if it’s a good fit for your needs! Feel free to leave a comment to share your thoughts or let me know if you have any questions! See you soon!