My Thoughts on LITTLE CIGOGNE, the Kids' Clothing Box

As a parent, choosing clothes for your kids can sometimes be quite a challenge, and I know this all too well with my 7-year-old son, Lucien. Spending hours on Vinted trying to find second-hand clothes and dealing with tricky fitting sessions in stores really takes away from the time we could be having fun and enjoying quality moments as a family.

A few months ago, while I was talking about these challenges, I was offered the chance to try out Little Cigogne, a personal shopping service (similar to Lookiero, La malle française or Clic and Fit), but for kids! Let me share my thoughts on this box and whether I recommend it to you!

What is Little Cigogne?

💖 I Loved It

• Complete personalisation to suit your needs and your child's tastes,
• Some really nice and good quality clothing received,
• No extra charge for the personal shopping service,
• Receive complete outfits: super convenient for getting dressed in the morning,
• The fact that the box is aimed at your child: a fantastic surprise for them!
• The time-saving benefits of this box,
• The contact with the personal shopper, Aurélie.

❌ I didn't like it as much

• Some clothing items that aren’t in my son’s favourite colours,
• The price is a bit steep,
• No option to specify a budget when placing an order.

How does Little Cigogne work?

Little Cigogne offers a Personal Shopper service for children aged 6 months to 14 years. This means you will receive a selection of clothes curated by a stylist for your child, delivered straight to your home at your preferred frequency.

In each box, you'll find a total of three complete outfits (top, jacket, and bottom). You can calmly let your child try on these clothes at home, and then just return, at no cost, what doesn’t fit or isn’t suitable. You only pay for what you decide to keep!

How does a personal shopper know which clothes to choose?

When you sign up for Little Cigogne, you will fill out a very detailed questionnaire that will help the stylist understand your needs better. For example, for my son, I was able to specify:

• From examples that matched his style,
• Which colours he liked and which ones he didn’t,
• Which brands I usually dressed him in,
• The patterns he loves (animals, characters...) and those he likes less (checks, polka dots...),
• Some items he doesn’t like to wear (turtlenecks, hoods...),
• The fits that suit him best (loose, straight, fitted...),
• His sizes for tops, trousers, and shoes,
• My specific needs for this order (e.g., lightweight and durable clothing for summer).

📷 I was also able to send a photograph of my son so that the stylist could see the colour of his hair and eyes, in order to choose clothes that would accentuate his features. He has particularly beautiful blue eyes, and wearing this colour really enhances them!

Excerpt from the questionnaire to get to know your child better

How often do I receive my Little Cigogne box?

Once I completed my questionnaire, Little Cigogne offered me several options for how often I would like to receive my box:

• A single box with no commitment to give it a try! (with delivery costs of R120 to consider),
• A box every two months or every three months (with free delivery).

👉 Once you've received the box, you can open it with your child and let them try on the clothes. You can choose which ones to keep and return the rest. The returns are free and can be done using a prepaid envelope that will be provided with the package, within 7 days. You will only be charged for the clothes you decide to keep!

❌ Not happy with anything? You can return everything for free!

Who is the Little Cigogne box for?

Little Cigogne is a subscription box designed to relieve parents! By delivering a curated selection directly to their homes, it enables them to:

🔸 Get free advice from a professional stylist,

🔸 Easily find everyday essentials for their child,

🔸 Refreshing their son's or daughter's wardrobe,

🔸 Save a ton of time by spending less time in stores!

✅ Little Cigogne is a perfect solution for parents of children aged 6 months to 14 years who want to avoid the hassle of shopping, while also sharing the joy of dressing up with their child. The arrival of each box is a delightful surprise eagerly anticipated by the whole family!

How much does a Little Cigogne trunk cost?

Unlike other personal shopping services (for adults) that I've tried, Little Cigogne does not charge stylist consultation fees. This means that if you return all the clothing for free, you won't have to pay anything.

If you choose to try out a unique box, with no commitment, you'll pay R120 for delivery fees. Otherwise, delivery is free for subscribers!

The clothing that Little Cigogne sends in its boxes costs between R200 and R600 and each box contains 3 outfits. This brings the total cost of the box to between R1000 and R1500.

🤑 If you keep all the clothes offered, you receive a 30% discount on the total, which is a fantastic deal. That's nearly a full outfit for free!

Source: Instagram (@_typhaine__, @littlecigogne_de)

Can I gift a Little Cigogne subscription? 🎁

Little Cigogne does not yet offer a gift card for a subscription, but the site has an alternative: a gift trunk of your choice for a child. The site provides three options, which can be tailored depending on whether the child is a girl or a boy:

🌃 A gift box with 2 pyjamas for R39.99,

🤱 A baby box for the first few days at R49.99 (3 items),

👶 A "My First Outfit" box for R79.99 (5 pieces).

👉 There is also a referral offer that allows you and your referee to receive a R10 discount. To take advantage of this offer, you need to log into your account, then go to the "My Info" section, followed by "Referrals", to access a form that enables you to send invitations to your potential referees via email or social media. The R10 discount is applied as soon as your referee makes their first order.

What does a Little Cigogne parcel look like?

Are you unsure about ordering from Little Cigogne and would like to get a glimpse of a trunk? Check out what it looks like in this video:

This unboxing allows you to see:

• 📦 What does a parcel look like and how are the clothes sent,

• 💲 What does the document giving the prices of the clothing look like,

• 👕 What "3 outfits" really means,

• 👖 What to expect when ordering a Little Cigogne trunk...

For my part, I was pleased with the quality of the product packaging as well as the selection of clothing I received. I appreciated that the prices of the clothing were available immediately upon opening the parcel, without having to search for them. This allows you to quickly set aside items that are too expensive or that you don’t like enough for the price.

Get Ready for School with the "Back to School" Capsule Collection!

For the 2022 school year, Little Cigogne has partnered with the Fresk brand to offer trendy and durable backpacks for school. The outcome is impressive, with colourful designs that are sure to delight children.

This collaboration also offers must-haves for school kids: water bottles, insulated lunch boxes, waterproofs, and rubber boots. Personally, I'm seriously considering ordering a raincoat and matching boots: the outcome is simply adorable!

A sneak peek at the Little Cigogne x Fresk collaboration for the back-to-school season!

Want to recycle your clothes? Discover Little Geste, the feel-good initiative from Little Cigogne!

It’s well known that children grow up quickly, and some clothing is already too small after just a few months. While it’s certainly possible to sell them, that can take some time. If you have any second-hand clothes to donate, Little Cigogne is running their "Little Gesture" initiative.

To do this, simply head over to this platform and request a free shipping label. Then, you can pack up the clothing, regardless of its condition, into a parcel and send it off. Once Little Cigogne receives it, you'll receive a R400 discount voucher on a trunk of at least R1200! This fantastic offer is limited to two submissions per year.

♻️ Clothing that is still in good condition will be reintroduced into circulation by charities, while items that are too worn out will be recycled!

What do our subscribers think? Discover customer reviews about Little Cigogne!

Before placing an order online, it's always helpful to read customer reviews to get a sense of the strengths and weaknesses you might encounter. To save you the trouble of searching for and comparing numerous customer reviews, I've summarised what’s currently known about Little Cigogne for you.

About the Little Cigogne website

On the homepage of its website, Little Cigogne showcases positive testimonials, accompanied by photographs. These are sourced from Instagram, and they make you want to learn more!

👉 However, to get an unbiased perspective, I suggest taking a look at what is being said on independent verified review sites about Little Cigogne, such as Trustpilot.

About Trustpilot

This platform offers you a wealth of customer reviews (over 400!), categorised into five ratings from "poor" to "excellent". These are verified reviews: this means that the individuals who left these comments actually placed orders on Trustpilot. The overall rating is 4.4 out of 5 with a large proportion of positive reviews, which is quite encouraging!

💚 Trustpilot customers loved:

• Watching their children enjoy unboxing their package and trying on the clothes,
• The option to choose a personal shopper for their child,
• The right prices for quality,
• Saving time: no need to go shopping!,
• The ease of returns,
• The carefully packaged items and efficient delivery.

Example of a positive Trustpilot review on Little Cigogne

❌ They liked it less:

• The LCKids brand is of lower quality compared to others,
• Some prices are quite high,
• There is inconsistency in the quality of the selections.

An example of a mixed Trustpilot review on Little Cigogne

Little Cigogne on Social Media

The brand Little Cigogne is definitely active on social media, including:

• On Instagram to connect with the community and showcase its new arrivals,
• On Facebook, with over 150,000 followers, to share tips and provide feedback on the boxes.

Source: Little Cigogne's Instagram account

👉 On social media, Little Cigogne isn’t shy about showcasing photos from subscribers (with their permission, of course), as well as hosting competitions or sharing ideas for styling outfits. You can also keep up with customer reviews using #littlecigogne! 😉

Can you trust Little Cigogne, or is it a scam?

Little Cigogne is part of a simplified joint-stock company of the same name, which has quite a history in the box industry, having been established in 2012. It is a French company, located in Seine-et-Marne and led by Mathieu Waltzer.

The French start-up Little Cigogne on Société.com

The company places a high value on customer satisfaction as it actively engages on social media, responding to queries on these platforms and also taking the time to reply to reviews left on Trustpilot.

She can be reached through a customer service phone line, which provides an immediate solution in case of any issues. Additionally, the site features a comprehensive FAQ that answers many common questions.

Lastly, there is no financial commitment. You can cancel or pause your subscription at any time after receiving your first box. This means you only receive boxes when you want them.

✅ Little Cigogne is a reliable company that you can trust. If you encounter any issues, they provide you with ways to get in touch with them.

My verdict on the Little Cigogne box

💙 Since subscribing to Little Cigogne, I've received 3 boxes for my son, one every two months. This frequency, which was quite good to start with, is a bit too much for my liking, so I’m considering switching to 4 times a year, meaning once every three months.

🧡 Generally speaking, I'm happy with the clothes I receive. They suit both my son's tastes and my own. The questionnaire when you subscribe is very thorough, and it’s easy to provide feedback to your personal shopper through the website, letting them know why you didn't like certain items.

💛 I also love the practicality of the site and how easy it is to use. Information is easily accessible, which saves valuable time. The concept of the box itself also contributes to this time-saving aspect. We go shopping less often, and most importantly, it’s a lot more relaxed! My 7-year-old son isn’t a fan of fitting rooms, so it’s much nicer for him to try on clothes calmly at home, especially since the box is tailored specifically for him.

💜 The only thing I regret a bit is the price : for each box, I typically keep only one or two outfits, as it quickly becomes expensive for my budget. I wish I could specify on the site that I don't want any clothing over 20 euros, unless it’s a coat, for instance.

✅ For me, Little Cigogne is an incredibly convenient solution for easily finding new outfits for my son! I only wish the clothes offered were a bit less expensive so that I could keep more or order more often! However, I am thrilled that the service is completely free if you decide not to keep any of the clothing.

Source: Instagram (@test_annechabox, @nathalie_cudel, @mzelle.naiis)

FAQ on Little Cigogne: I’m answering YOUR questions!

👉 In this final section, I’ll share the answers to questions you might have about the Little Cigogne box. Can’t find the answer to your question? Ask it in the comments so I can add it! 😉

How does Little Cigogne fit?

Little Cigogne offers trunk sets ranging from 6 months to 14 years. Since the company collaborates with various brands, there are several ways to choose sizes. Therefore, opt for the size that your child wears most often, or even a slightly larger size if they are on the smaller side.

Here’s a size guide to help you make your choice:

I have several children: should I order multiple suitcases?

Yes! Each suitcase is customised to the unique profile of a child. If you want to subscribe multiple children to Little Cigogne, you will need to create an individual Little Cigogne profile for each child and complete the initial questionnaire each time.

How to get a Little Cigogne promo code?

With the Little Geste promotion mentioned earlier in this article, you can enjoy R320 off a trunk purchased for at least R960, twice a year. You can also take advantage of the referral system to get R160 off when your referral places an order for a trunk.

How to return a Little Cigogne parcel?

When you receive your Little Cigogne parcel, inside you will find a pre-paid return envelope. You have 7 days to return any clothes that you do not wish to keep.

Before sending the clothes back, you need to complete an online return form to inform Little Cigogne that you are not keeping certain items, so they don't charge you for them. This form is available directly on your Little Cigogne customer account.

👉 If the return envelope is too small, the brand recommends that you use the box in which you received the clothes to send your return!

How to Get in Touch with Little Cigogne?

There are several options available for you to contact Little Cigogne:

• By phone, on 📞01 60 27 17 56 (cost of a local call), from Monday to Friday, 9am to 1pm and 2pm to 5pm,
• Through the contact form available on the website,
• Or on social media, via Instagram and Facebook.

Source: Instagram (@miss_en_rousse, @testeritis.de, @ma_petitetribue)

Can I change the frequency of my subscription?

Absolutely! You can do this directly from your client area by going to the "My Info" section, then "My Subscriptions". This can be handy if you feel you’re receiving too many parcels or if you're running low on clothing.

How to stop Little Cigogne?

Since this is a no-obligation service, you can pause Little Cigogne at any time. This is very convenient if you're going on holiday, for example, and won't be home to receive the box.

To do this, simply log in to your customer account on the Little Cigogne website, then go to "My Info" and select "My Subscriptions". To pause your subscription, change your subscription status from "Active" to "Paused" using the dropdown menu. To reactivate your subscription, just follow the same procedure!

How to unsubscribe from Little Cigogne?

To cancel Little Cigogne, simply pause your subscription as mentioned above, but indefinitely. If you would like Little Cigogne to delete your personal data and close your account, I recommend contacting them at the following number: 📞 01 60 27 17 56.

This article about Little Cigogne is coming to an end: I hope it has helped you to better understand the offerings of this subscription box and to see if it meets your expectations! Feel free to let me know what you think in the comments and share it! 😉