Like everyone else, I sometimes buy clothes and only wear them once or twice before giving them away or selling them second-hand. Until recently, I found this really frustrating, as I love to change my style and try new outfits, but it can be costly and lead to waste.
A few months ago, I came across the concept of the Le Closet box, which offers not to buy your clothes, but rather to rent them! Curious about this system, I decided to give it a try by ordering a box filled with clothes and accessories. I even repeated the experience afterwards and I'll share my thoughts on it!
What is Le Closet?
LE CLOSET - CLOTHING AND ACCESSORIES BOX LOCATION | |
Contents | 3 offers :
|
Prices | 3 price ranges :
|
Delivery and return charges | Included |
Dry cleaning of clothing | Included |
Commitment | No |
Frequency | Unlimited dispatches as required |
Brands | Make my Lemonade, Caroll, Only, Pepe Jeans, La Fée Maraboutée, Levi's... |
💖 I absolutely loved it
- The ease of ordering,
- The variety of options,
- The excellent condition of the clothes received,
- The opportunity to buy a garment that we truly love to keep,
- The reusable "parcel" bag for sending and returning,
- The savings achieved with the Closet box!
❌ What I liked less
- Some items of clothing are often out of stock,
- Clothes can sometimes arrive wrinkled.
How Does Le Closet Work?
Le Closet is a clothing box unlike any other. It is a subscription service that allows you to receive clothing parcels that you select yourself from a wide range of brands handpicked by Le Closet.
The difference with other boxes is straightforward: the outfits you choose are available for rent! This means you can return them whenever you like if you no longer fancy them or if they no longer fit you.
How is the selection of clothing and accessories done?
Le Closet operates like a large shared wardrobe: as a subscriber, you can choose from thousands of clothes and accessories from top brands.
Le Closet offers you the following:
- tops,
- dresses,
- jackets,
- sweaters,
- skirts,
- trousers,
- jumpsuits,
- shorts... ,
You can also hire a variety of accessories such as:
- jewellery,
- scarves,
- bags,
- belts,
- hair accessories,
- badges,
- sunglasses...
👉 If you like a piece of clothing but it’s currently unavailable, you can add it to your wishlist. This way, you'll be notified when it comes back in stock!
What clothing sizes are available at the Closet?
Le Closet rents outfits from size 34 (XS) to 50 (5XL), which caters to a wide range of body shapes.
When you sign up, you will be asked to provide your measurements so that we can recommend clothing that fits you well and is flattering for your body shape.
Which brands can I expect to find in the Le Closet selection?
Le Closet brings together over 50 brands, both well-known and lesser-known. It always offers high-quality and unique clothing. The service provides a rental selection of outfits suitable for various occasions: going on holiday, weddings and parties, pregnancy and breastfeeding, and sustainable fashion...
Some of the brands among the fifty featured in the Le Closet catalogue
How often can I receive a Le Closet box?
With subscriptions, the number of monthly boxes is unlimited. This means that you can receive multiple boxes each month if you wish: the price will be multiplied by the number of boxes you receive.
Where should I place my order?
You can do this directly on the website or by downloading the Le Closet app, which is available:
- On Google Play, for Android users,
- On the App Store, for iPhone users.
👉 The app really helps you save time! I use it a lot when I have a few minutes to spare, whether I'm in a waiting room or on public transport, to add clothes to my wishlist or browse through the collections.
Who is the Le Closet box aimed at?
Le Closet is an ideal option in many situations. The concept of being able to rent clothes is really convenient, as it prevents you from having to buy items that you wear very infrequently.
For All Body Types 👩
Whether you wear XS or 5XL, Le Closet offers a wide range of clothes to suit all sizes. This means you can get dressed without spending hours searching for flattering outfits. You shop online: if your clothes aren't suitable upon arrival, you simply return them!
For Your Professional Wardrobe 👜
Do you need a smart outfit for a job interview? You can rent one from Le Closet. This service is also perfect if your job requires a specific dress code (such as in hospitality, sales, or customer-facing roles) and you need to refresh your wardrobe regularly.
Excerpt from the "At Work" collection - Le Closet
For Expectant Mothers 🤰
During pregnancy, the body goes through significant changes, and one may find themselves regularly purchasing maternity clothes. The Closet offers a collection specifically designed for expectant mothers, allowing you to feel beautiful every day without having to spend a fortune on suitable attire!
For Your Evening and Cocktail Outfits 👗
When you're invited to a party, a wedding, or a christening, finding the perfect outfit can quickly become a headache. Moreover, it's really disappointing because often, it stays in our wardrobe for years after being worn just once! Renting your outfit through Le Closet is therefore an excellent idea, as it helps you save money and time.
👉 As I’ve been invited to several weddings this summer, I’ve really appreciated being able to shop at Le Closet and find some lovely outfits, which I can then return afterwards. This has saved me from wearing the same dress to every summer party!
For Going on Holiday 🌴
Are you looking for a suitable summer outfit for your holidays? With its "Holiday Getaway" collection, Le Closet invites you to enjoy the pleasure of changing your look for a few days or even weeks!
Excerpt from the "Holiday Getaway" collection - Le Closet
What is the price of a Le Closet subscription?
Le Closet offers three different subscription plans:
The "Initiated" offer at £39.99 per month is aimed at those who want to experience Le Closet, providing two garments and one accessory per box. If you're impressed by this service, I recommend the "Committed" offer, which includes three garments and two accessories per box for a total of £49.99 each month.
Finally, if you prefer to receive only clothing, you can choose the "The Enthusiast" option, which includes 4 items of clothing per box for a total of £59.99 per month.
👉 As for me, I opted for the subscription at £49.99 per month, and I'm quite pleased with it. It really allows me to regularly receive new clothes!
Discover The Closet's Special "Maternity" Offer
For expectant mothers, Le Closet offers a special collection featuring maternity wear, with the following prices:
The Maternity Subscription from Le Closet allows you to save significantly during your pregnancy, by avoiding investment in maternity clothes that you will only wear a few times. For £49.99 per month, you can experience your pregnancy in style and without any stress!
What Does a Le Closet Parcel Look Like?
Are you unsure about ordering Le Closet and would like to see a preview of a box? The video below showcases what you can expect when you receive your first package:
This unboxing video shows that the clothes are clean and neatly folded. They are sent in a cardboard box, or more recently, in a reusable pouch that you can then keep to return the clothes of your choice to the Closet. These are as good as new clothes: if the items are returned damaged, Le Closet removes them from the rental service.
👉 For my part, I am pleased with this packaging and the overall functionality of the Closet, although occasionally there are a few creases on the clothes with the new flexible parcel bag.
Can I give a Le Closet gift card? 🎁
You love the Le Closet concept and would like to give it as a unique gift? The brand has everything covered and offers you a digital gift card that you can access by clicking on "GIFT CARD" on the homepage of the Le Closet website.
It’s you who chooses the amount of the gift card you wish to give, and it is valid for one year. For the delivery method of the card, Le Closet offers you two options:
- You enter the recipient's email address, and they receive it directly,
- You receive the gift card at your email address, and you can print it out to hand it to the recipient in person.
✅ To activate their Le Closet gift card, the recipient of your gift simply needs to visit this page and enter the code found on it.
Who should you give a Le Closet gift card to?
It's the perfect gift for a friend who loves fashion, your daughter, your mum, or your little sister! You could also give it to your partner for Valentine's Day or her birthday.
Depending on the chosen amount, it can also be a group gift from a group of friends or colleagues, to celebrate a new beginning in life (such as moving house, getting married, or starting a new job...).
In any case, this is a highly versatile gift that will suit everyone, regardless of their style or body shape! 😉
Enjoy Amazing Prices at Le Closet's Sale!
Do you love the Closet selections? You’ll be pleased to know that this service offers you the chance to buy gently used clothing that is no longer part of the rental collections at very low prices.
To discover discounted clothing, simply visit the Le Closet website and click on the "SALE" section.
🤑 You’ll then get a glimpse of the discounted clothing, with savings of up to 80% off!
A little glimpse of the discounted clothing available at Le Closet right now!
What do those who have tried it think? Discover the reviews from Le Closet customers!
Reading testimonials from other customers is a great way to determine if the offering from Le Closet meets your expectations. To help you save time, I have sorted through all the reviews available online regarding this box and prepared a brief summary for you, which you can find in the following paragraphs.
Video Testimonials on the Le Closet YouTube Channel
On its YouTube channel, Le Closet features video testimonials from customers who have tried the service.
🔸 To begin with, here’s the story of Clémentine, who was anxious about renting clothes, fearing that they might be dirty or damaged.
🔸 Next, I invite you to discover the return of Anaïs, who has chosen Le Closet to dress herself during her pregnancy:
The Le Closet website also showcases some customer reviews:
👉 The testimonials highlighted by Le Closet are certainly positive. To gain a more balanced perspective, I recommend checking what is being said on the independent platform Trustpilot.
About Trustpilot
Le Closet has 163 reviews on Trustpilot, which is sufficient to get a general idea of the service quality. It is considered excellent by the majority of users, with an average rating of 4.3 / 5.
💚 Le Closet customers loved:
- The choice of clothing,
- The quality of the brands available on Le Closet,
- The ability to change styles regularly,
- The savings made thanks to this service,
- The responsiveness and efficiency of the customer service.
Example of a positive Trustpilot review for Le Closet
❌ They liked it less:
- The lack of availability of certain items,
- Clothes that sometimes arrive poorly pressed,
- Few high-end handbags,
- Difficult to order more than 2 wardrobes per month (availability).
Example of a mixed Trustpilot review for Le Closet
On Facebook
Le Closet is also active on Facebook, where it has an average rating of 4.5 out of 5 based on 1211 reviews, which is truly positive and encouraging.
The feedback is generally consistent with that on Trustpilot. Customers praise their satisfaction with the quality of the clothing and the convenience of the free delivery and return system. Some express a slightly negative sentiment about the fact that some items may sometimes arrive a bit damaged.
Le Closet on Social Media
The Le Closet team is of course active on social media, and we share daily updates on our service news. You can find us on:
👉 To explore the posts and testimonies from our subscribers, feel free to have a look at #lecloset!
As I mentioned earlier, Le Closet has a YouTube channel where you can find tutorials, video testimonials, and plenty of other content related to the brand's new arrivals. Here’s an example with this video that explains the concept of the wishlist:
Is Le Closet a Scam?
Le Closet is a French start-up established in 2014 and located in the Greater Paris area. Today, it employs over sixty staff members who are committed to providing quality service to their customers.
The French company Le Closet on Société.com
The Le Closet customer service can be reached through a form available on the website. There is no phone number, but the quality and responsiveness of the support is consistently highlighted as a positive aspect in all the customer reviews I've seen.
The team also takes the time to respond to numerous reviews left on Trustpilot and Facebook, in order to assist customers who may encounter issues.
✅ Le Closet is a reliable French company from which you can order with complete confidence. However, if you are not satisfied, you simply need to exercise your right of withdrawal (Article L221-28 of the Consumer Code).
My verdict on the Le Closet box ⭐⭐⭐⭐
I first heard about the Le Closet service on social media. I was really taken with the concept, but I had never dared to take the plunge until this spring.
After two years affected by Covid, I was fortunate to have a summer filled with parties and weddings. For all these occasions, I needed smart outfits, and I thought it was such a shame to buy dresses that I would only wear once. So, I remembered about the Closet and decided to give it a go.
Source: Instagram (@morgane.qlln, @so_lovely_so, @anaellechretienoff)
I'm a size 18 and was worried that I wouldn't find any lovely smart clothes on the website. However, I was pleasantly surprised, and I managed to choose a dress and a jumpsuit that I really liked for my first order. I also opted for a clutch that matched both items.
The clothes I received were packed in a reusable parcel, which I was able to keep for returning them after wearing them. It included a mid-length dress from Ichi and a bright fuchsia jumpsuit from Make my Lemonade.
I was surprised by the quality of the clothing, which looked brand new. The jumpsuit wasn't very well ironed, but I believe that was due to the transportation.
In the summer, I returned the dress and ordered another package from Le Closet, in which I received two more dresses that I am absolutely delighted with. I did find it a bit disappointing that many of the clothes I had added to my wishlist were unavailable at the time I wanted to place my order. However, there are plenty of options online, so it wasn't a real issue!
Source: Instagram (@a_elise_, @so_lovely_so)
✅ In summary, I am pleased with my experience at Le Closet, which I recommend to anyone looking to change up their style or who would like to rent clothing for a special occasion or even for everyday wear! It's a trustworthy service, so don't hesitate!
FAQ about Le Closet: I answer YOUR questions!
👉 To wrap up this experience report, I’d like to include a brief "Frequently Asked Questions" section to address any queries you may have about Le Closet. If you can't find the answer to your question, please feel free to leave a comment, and I will make sure to respond and update this article! 😉
How many Le Closet boxes can we receive each month?
With the Le Closet subscription, the number of monthly boxes is unlimited. Depending on the availability of the clothing you wish to order, you can receive as many boxes as you like!
How many items of clothing are in the Le Closet box?
It depends on the chosen plan:
The Insider | £39.99 | 2 items of clothing |
The Committed | £49.99 | 3 items of clothing |
The Enthusiast | £59.99 | 4 items of clothing |
👝 There are also accessories in the first two boxes.
How to Return Le Closet?
The return is free. To do this, simply place the items you’re sending back in the return envelope that you received with them. It is pre-paid, so you don’t need to do anything special. After that, you can drop off your parcel at a collection point, at the nearest post office, or you can request for it to be collected directly from your letterbox.
Here are some explanations in image form with this video:
🧼 Did you know? You don't have to wash the clothes from Le Closet before sending them back! They will be cleaned anyway with a laundry service upon receipt.
How does the Le Closet app work?
The app is very easy to use. It allows you to browse the Le Closet collections, add items to your wishlist, and place an order for your box.
Once downloaded from the Play Store or the App Store, all you need to do is launch it on your phone and log in to take your Closet with you wherever you go!
How to Contact Le Closet?
You can get in touch with the Le Closet team:
- Through the contact form available on the website (which I recommend),
- Via social media: Instagram or Facebook.
Does Le Closet offer a referral system?
Yes! It's even a "referral", as Le Closet is mainly aimed at women. You can refer a friend by going to the "REFERRAL" section at the top of the homepage after logging in. This will provide your friend with a 14-day free trial and a £25 voucher for you!
How to get a Le Closet promo code?
You can receive a £25 discount on your Le Closet box through our referral programme, as explained in the previous paragraphs.
With the Igraal cashback service, you can also receive £7.50 back as well as a £3 credit to your account when you sign up with Le Closet.
How to Cancel Your Subscription to Le Closet?
Le Closet offers you the convenient option to pause your subscription! To do this, simply log in to your customer account and navigate to the section "Modify your subscription", then choose to pause. Le Closet will not charge you anything while your account is on pause.
How to Unsubscribe from Le Closet?
You can also cancel your Le Closet subscription. To do this, log in to your customer account, then go to the section "modify your subscription". Next, submit a cancellation request using the link provided for this purpose.
You will soon receive an email with a form to fill out to confirm your request to unsubscribe. To ensure that your unsubscription is processed correctly, you must return all rented items at least 3 days before the next billing date.
I hope this review of Le Closet has helped you gain a better understanding of the service and has inspired you to give it a go! If you are already one of Le Closet's subscribers, feel free to share your thoughts in the comments below this article. 😉