LOOKIERO: Scam or Smart Choice? Read Our Review of This Personal Shopper Service!

Finding clothes that fit well and are suitable for everyday wear isn't always easy. Moreover, we don't always have the time or the inclination to spend hours in shops trying things on... To help you find a style that suits you, Lookiero offers its personal shopper service, which selects clothes for you and sends them directly to your home. I had the opportunity to try out this fashion box myself, and I'm excited to share my thoughts on it with you.

Lookiero Subscription in a Nutshell

👍 I loved it

• The style and morphology questionnaire that helps to clearly define my needs,
• The quality of the garments,
• The option to select my delivery day,
• The consideration of my budget in the clothing offered,
• The origin of the garments: exclusively European brands!

❌ What I Liked Less

• The five-day deadline to make a decision feels a bit short,
• The lack of a phone number to contact customer service,
• Some items of clothing were not in my preferred colours.

What is the Lookiero personal shopper?

Lookiero is a no-commitment fashion box service that delivers a selection of five trendy women's garments to your home once a month. When you sign up for Lookiero, you will be invited to complete a questionnaire that takes about 5 minutes to indicate:

• What is your style,
• What are your favourite cuts (tailored, loose...),
• Which parts of your body would you like to accentuate,
• What body shape do you have,
• What are your physical characteristics (eyes, hair...),
• What is your budget for buying clothes,
• For what occasion do you want new outfits (work, outings...).

👉 Your answers to these questions will enable the personal shopper responsible for selecting the clothes that will be sent to you to choose items that suit you and are likely to appeal to you.

Once you receive the box, you have five days to try on the clothes and make your decision: keep what you like and return what you don’t want for free! You will only pay for what you decide to keep. If you keep all the items, a 25% discount will be applied to the total cost of your box.

Lookiero offers you four types of subscriptions:

• Monthly,
• Bi-monthly,
• Quarterly,
• Occasional.

👉 You can change your subscription at any time from your customer account!

Who is the Lookiero Box for?

This personal shopping service is currently exclusively for women. The sizes available range from 34/XS to 48/XL, and the styles are varied: bohemian, classic, minimalist, urban... and many more!

🤰 Lookiero offers a maternity collection: to receive maternity clothes, simply reach out to your personal shopper through your client area and let them know what month you are at, as well as, if possible, your measurements. 😉

Lookiero is designed for all those who would like the opinion of an expert to choose clothes that enhance their appearance and make them feel comfortable. It's a real treasure trove for discovering new trends and stepping out of your comfort zone!

Can I give a Lookiero subscription as a gift? 🎁

Absolutely! By clicking on the menu in the top left corner of the homepage, you will have access to a page titled "Gift Card", which allows you to purchase a Lookiero box for a loved one.

It’s a fantastic gift idea for someone who:

• Never knows what to buy and wear,
• Wants to find a style that suits them,
• Doesn't have the time or means to go shopping...

✅ Lookiero is the perfect gift for a student, a new mum, a busy working girl, or a friend who wants to feel good in her own skin with clothes that suit her!

What is the price of a Lookiero box?

The advantage of Lookiero lies in the fact that the price is adjustable, according to your budget. Firstly, you receive five items of clothing, but you only pay for the ones you keep. Additionally, you have the option to specify, in the initial questionnaire, the average amount you wish to spend on your clothing.

👉 If you keep all five items from your box, you'll receive a 25% discount on the total, which is like getting more than one item free!

When you place your order, the delivery and return charges are included, but you will be asked to pay £10. This is for the Personal Shopper service fee. There are numerous promotional codes available to reimburse this amount, especially when making your first order by clicking on "Try for free" on the website. If you keep at least one item of clothing from your box, this £10 will be fully refunded to you!

What does a Lookiero parcel look like? Discover it in our video!

By watching the following video, you will be able to discover:

📝 How to create your Lookiero account and complete the questionnaire,

📦 The quality of the packaging from Lookiero, featuring its handy little suitcase-style box,

👗 An example of a clothing selection,

👖 The advice that comes with the clothing.

... Here we go with the results in pictures! 😉

What do the buyers think? Discover customer reviews on the Lookiero personal shopper!

The Lookiero website doesn't feature customer reviews, nor does Google. However, you can find some on the Trustpilot platform!

👉 Trustpilot is a service for verified reviews: this means that the individuals who have left a review have genuinely ordered and tested Lookiero. The information to trust on this platform comes from the account "Lookiero France": with over 4000 reviews, it achieves an impressive rating of 4.8 out of 5, which is very positive!

💚 Trustpilot customers loved

• The quality and selection of clothing,
• The efficiency and responsiveness of their Personal Shopper,
• The feedback from customer service,
• The time-saving benefits provided by Lookiero.

Example of a positive review from Trustpilot

❌ They Liked It Less

• The inability to exchange sizes,
• Not being able to specify their favourite colours on the questionnaire,
• Some clothing items that do not quite fit their body shape.

Example of a mixed review from Trustpilot

Lookiero on Social Media

Perhaps you discovered Lookiero through social media? Indeed, the brand is very active across various social platforms. You can find it on:

• Instagram, with over 85,000 followers, offering style tips and a partnership with Christina Cordula

Featured stories on Lookiero France's Instagram account

• Facebook, with over 400,000 likes and regular posts to keep you updated on the latest news,
• TikTok, featuring original videos to explore fashion tips while having fun,
• Pinterest, where you can find all the content from the Lookiero advice blogs!

Can we trust the Lookiero brand?

Lookiero is a company based in Spain, which was founded in 2015 by Oier Urrutia. The brand has grown significantly during the Covid crisis, which resulted in the closure of fashion retail stores during lockdowns and a surge in online shopping. It has strong financial foundations to continue thriving.

There is no telephone customer service for contacting Lookiero directly, but you can send them an email or a letter directly to Spain. There is also an online form available on their website.

The company takes the time to respond to online reviews and offers a fairly comprehensive FAQ on the website, in the "Help and Contact" section.

✅ Lookiero is a reliable and well-regarded company, but it is unfortunate that it is not as easily reachable as its French competitors.

My Verdict on the Lookiero Subscription

Having often struggled to find clothes that genuinely fit me, I was initially sceptical about the offering from Lookiero. I wondered how, without trying things on and based only on a few questions, the personal shopper would be able to understand my tastes and requirements.

When I received my first Lookiero parcel, I realised I had been wrong to be cautious. Indeed, I liked all the pieces I was offered and immediately wanted to try them on. I enjoyed mixing and matching them or creating new outfits with the rest of my wardrobe.

In the end, I kept three out of five items: a blouse, a skirt, and a jumper, which suited me really well. I was able to return the other two items very easily and only paid for what I had chosen. I also sent a message to my personal shopper, Joanna, to let her know what I didn't like about the items I returned, so she can take that into account for my next order. I also mentioned that I primarily needed outfits for work without spending hours selecting my clothes every morning.

As I don't have a flexible budget, I've opted to have a box delivered every three months. I really appreciate being able to adjust my subscription according to my needs and income. I'm looking forward to receiving my next box and discovering what Joanna has picked out for me!

Frequently Asked Questions about the Lookiero Service: I Answer YOUR Questions!

👉 In this final section, I will directly answer the questions you may have about how Lookiero works. If you can’t find the answer to your question, please feel free to ask it in the comments so that I can respond to you directly! 😉

Who are the Lookiero personal shoppers?

Personal shoppers are expert stylists who will select clothing tailored specifically for you, based on:

• answers to the style & morphology questionnaire you completed when subscribing,
• your requests and desires submitted from your client area,
• your feedback on your previous Lookiero boxes,
• current trends.

Nathalie, Personal Shopper at Lookiero

How to stop receiving the Lookiero box? How do I cancel my Lookiero subscription?

It’s very straightforward: simply go to your customer account and change your subscription from monthly, bi-monthly, or quarterly to occasional. This way, you can choose via the calendar when you would like to receive your next box.

If you wish to permanently delete your account, the brand recommends that you contact them directly using the contact form available on the website in the help section. 😉

I hope this guide has provided you with the answers to your questions about the Lookiero box and helped you determine if it meets your needs! Please feel free to leave a comment to share your thoughts or ask me any questions! Speak to you soon!