My Take on LUXEOL: The Box That Cares for Your Hair

Want to have beautiful hair? Are you worried about its vitality? For many of us, having nice hair is key to self-confidence. When it starts to lose its shine or if you're experiencing significant hair loss, it can be quite concerning.

After experiencing some hair loss, I started testing Luxeol products about four months ago, thanks to the customised box offered by the brand. I'm now ready to share whether it worked for me: let me take you through the Luxeol box and my thoughts on it in the following paragraphs!

The Luxeol Box, in Brief

👍 I Loved It

• The quality of Luxeol products,
• The noticeable effect on my hair regrowth (it's faster!)
• The shine and strength of my hair,
• The discount offered by the box on Luxeol products,
• Discover a box solely dedicated to hair wellness.

❌ What I Liked Less

• The Satisfaction or Money Back Guarantee that doesn't work with the box,
• No option to pause my subscription for a month,
• No gift card system.

How Does the Luxeol Box Work?

When searching for products to care for our hair, it can be quite challenging to choose the ones that suit us best. Furthermore, since shampoos don’t run out at the same rate as dietary supplements, we constantly have to repurchase products.

To make your life easier, Luxeol, a brand specializing in hair care, now offers a subscription to a customized box. This is the product that I was able to test for four months: each month, I received the box straight to my mailbox, featuring a selection of two or three products tailored to my hair concerns.

Based on the results from the questionnaire you filled out during your sign-up, you may have hair care products tailored just for you:

• Men 👨 or women 👩
• Long, medium-length, or short,
• Straight, curly, wavy, or kinky,
• Damaged by heat from straighteners or curling irons,
• Natural, permed, coloured, or highlighted,
• Oily or dry,
• With dandruff...

Luxeol also specializes in hair loss prevention, which can be a source of concern for many men and women. The profiling questionnaire helps you assess your hair loss and regrowth, allowing us to send you products that are specifically tailored to your needs.

👉 Don't like tablets? The Luxeol box caters to your preferences by asking you at the end of the hair profile questionnaire what type of dietary supplement you prefer. This way, the offer adjusts to provide you with either:

• Capsules, to be taken with water,
• A drinkable supplement,
• Gummies, which are like small candies, to chew on.

The Luxeol box requires a 4-month commitment period. Once this period is over, you can cancel anytime. It’s perfectly suitable for a hair treatment course, which typically lasts between 4 to 6 months.

Who is Luxeol for?

The Luxeol box is suitable for both men and women. As mentioned earlier, the products address most hair-related issues.

This subscription system is suitable for:

• For those who are not satisfied with their hair and want to take care of it with a well-known brand,
• For people experiencing reactive hair loss, baldness, or androgenetic alopecia,
• For individuals who would like a complete hair care solution without the hassle of choosing the right products,
• For those who are interested in trying Luxeol treatments but find the products too pricey.

How much does Luxeol cost?

The Luxeol box offers a competitive price for the first month at just S$9.90. After that, each month costs S$29.90. This price includes the following:

• Hair diagnosis,
• On average, 3 Luxeol products in retail sizes that are suited for your hair,
• Plus, free delivery.

👉 To sum it up, the prices for Luxeol box are quite straightforward:

What's inside the Luxeol box?

To help you better visualize what this box contains, let me share with you the contents of the four boxes I’ve received so far.

🔸 My Needs: Strengthening My Hair After a Hair Fall

After a pretty exhausting covid infection I caught at the start of winter, I started noticing that my hair was much more brittle and had lost its shine. I was also losing a lot of hair while styling it in the morning. After checking with my doctor that this hair loss wasn't serious, I began looking for a comprehensive treatment to restore my hair to how it was a few months ago. That's when I decided to try the Luxeol box.

🔸 My First Box: Everything I Need to Strengthen My Hair

In this box, I received:

• A fortifying shampoo, which I apply to my hair two to three times a week, letting it sit before rinsing. Since the shampoo is of good quality, I don't need to use a large amount.
• An anti-hair loss conditioner, to complement the shampoo by specifically targeting hair loss. It’s a product that needs to be left on for 5 minutes, but it’s very pleasant to use.
• Strength and growth gummies to help my hair grow back, using a natural ingredient: field horsetail. Made in France, these gummies taste like delicious sweets, making them very easy to take!

🤑 Overall, with this box, I saved S$44.80! If I had bought my products separately from the Luxeol website or at the pharmacy, it would have cost me over S$50.

🔸 My second box: hair care products to protect my locks

In my second box, I received some goodies to pamper my hair and restore its natural shine:

• A gentle shampoo that I use alternately with a strengthening shampoo, to avoid irritating my scalp,
• A strengthening mask that I apply once a week for ten minutes to boost my hair's strength,
• Castor oil that I've been using on both my hair and nails, which were quite weak! It worked wonders, and they have become much more resilient in just a few weeks,
• A surprise gift, which is sunscreen oil to protect my hair from the early sun rays—definitely appreciated at the start of this lovely spring!

🤑 With this box, I've saved S$14.80!

🔸 My third box: continuing the hair care journey

When I received my third box, I discovered:

• A repairing shampoo, which I use after swimming or when my hair feels weak from heat styling or blow-drying,
• A strengthening conditioner, which has replaced the anti-hair loss conditioner from the first box, which I had finished,
• Some hair loss capsules, to be taken daily with a glass of water, for thirty days. At this point, I had already noticed a reduction in my hair loss, and this product has effectively boosted the results from the previous treatments.

🤑 With this box, I also saved S$14.80!

🔸 My fourth box: for long lashes and perfecting my hair care routine

This is the box I received this month. To my surprise, it contained not 3 products, but only 2. This is because the eyelash serum is a very expensive product, costing nearly S$60.

I was quite surprised to receive a product for my eyelashes in a box meant for hair, but this serum is applied like mascara to enhance the density and length of lashes, which indeed complements beautiful hair! I haven't used it enough to give feedback on its effectiveness yet, but I'm very pleased with its convenience.

In this box, I also received a strengthening shampoo similar to the one from the first set, but this one wasn't solid. It's quite convenient to carry when going away for the weekend or heading to the pool, and so far, I'm very happy with how effective this shampoo is.

🤑 With this box, I saved S$19.90!

🔸 A Quick Review of My 4 Luxeol Box Sets: Should I Continue or Stop?

I really enjoyed receiving this hair care routine in a box, which allowed me to try out many products that are suitable for my hair (and even for my lashes!).

🤑 I've also managed to save quite a bit, close to S$150 in total!

I think I will continue for at least another two months to stabilize the effects of the treatment and care. Since the subscription can now be cancelled at any time, that works perfectly for me.

Source: Instagram (@by.fa_nny, @ophelie_kb, @mapetiteainhoa)

👉 For a comprehensive overview of my experience and to find out if it was effective for hair regrowth, head over to the "My Verdict" section at the end of this article, just before the FAQ! 😉

Another option: order a Luxeol hair care routine

If the concept of subscription boxes doesn't appeal to you, you can definitely order the products individually from the Luxeol website. You can choose to order just the dietary supplements, or you can enhance your regimen with a shampoo and treatments for better results.

For a skincare routine, Luxeol categorises its products by "concern". This actually refers to the issues related to your hair that you want to address. This could include, for example:

• Reduce hair loss,
• Encourage hair growth,
• Strengthen brittle hair,
• Add volume and promote eyelash growth,
• Repair and protect damaged hair,
• Shield your hair from the sun,
• Manage oily hair, treat dandruff, or combat grey hairs.

When it comes to dietary supplements and lotions to apply, Luxeol offers several-month courses, with decreasing prices based on the quantity purchased.

Luxeol treatment to combat hair loss, available on the brand's website for 1, 3, or 6 months

✅ If you prefer not to commit to a 4-month box subscription, you can purchase a Luxeol treatment directly. However, this option is usually more expensive compared to getting the products through the box.

Can we give a Luxeol box as a gift?

Thinking of gifting a Luxeol subscription to someone special? Unfortunately, the brand doesn't offer gift cards just yet. You'll need to sign them up as if it were for yourself, and then you can cancel it whenever you wish.

Additionally, it’s not very practical as the person needs to fill out the profile questionnaire by themselves to receive personalized products. Therefore, I recommend giving a "voucher for a Luxeol subscription" and completing the signup with the help of the intended recipient.

➡️ Who is Luxeol for?

For the reasons mentioned earlier, I would recommend giving Luxeol to someone close to you: your best friend, or a family member, for example. Given the personal nature of issues related to hair loss (such as postpartum hair loss, stress, hereditary balding, or androgenetic alopecia...), I suggest giving this gift to someone who wants shinier hair and is interested in trying out products, rather than someone who is struggling with hair loss. However, you can certainly recommend this box to someone in need!

Source: Instagram (@latelier_maia, @ademomof2boys, @bettyfit_)

Are Luxeol products effective? Check out the customer reviews!

For treatment care like what Luxeol offers, customer reviews are crucial: they are what helps us know if the products live up to their promises and are worth the investment. Let’s take a look at what people are saying about the Luxeol brand! 😉

About Luxeol

Luxeol has decided to delegate the management of its customer reviews to the platform Avis Vérifiés. This means that all the reviews you see on the site are from people who have ordered and tested the products. Overall, these reviews are usually very positive, with ratings above 4 out of 5 for various products and an overall rating of 9.4 out of 10 for Luxeol in general:

👉 However, we regret that there is no section specifically for reviews about the Luxeol Box, to get feedback not just on the quality of the products but also on the quality of the service.

💚 Customers Loved:

• Fast delivery (for some),
• The affordable prices of products, especially during sales,
• The effectiveness of the products for both hair growth and hair loss,
• The customer service that is "very attentive",
• The site's user-friendly design.

Example of a positive review from the Verified Reviews website

❌ They liked it less

• Prices can sometimes be higher on the website than at pharmacies,
• In the box: too many shampoos,
• Delays in some orders,
• In the box: the lash serum, which some customers find unnecessary.

Example of a mixed review from the website Avis Vérifiés

About Trustpilot

You can also find reviews on Trustpilot, even though the brand hasn’t claimed its profile on this platform and doesn’t encourage its customers to leave reviews there.

The rating given by customers is 3.4 out of 5, which is average. However, upon reading the reviews, it’s clear that there are very few customer reviews, specifically 4, making it not representative.

Luxeol on social media

You can find the Luxeol brand at:

• Instagram, with nearly 100,000 followers and online guides on how to use their products,

• Facebook,
• TikTok with loads of videos on how to take care of your hair,
• And YouTube.

👉 To see customer feedback in pictures, feel free to follow #Luxeol!

Can we trust Luxeol or is it a scam?

Luxeol is a French hair care and dietary supplement brand that has been around since 2016. In its mission, the company promises to listen to its customers and develop most of its products in France.

Luxeol is a brand under Nutravalia, a company located in Mougins in the Alpes Maritimes. It is featured on the Société.com website, which lists all French companies:

Excerpt from the Société.com website regarding Nutravalia, the company behind Luxeol products

When it comes to the ingredients in its products, Luxeol is very transparent and provides the list of ingredients for each product online, which can be reassuring for those who are sensitive or allergic.

Before being launched, every product is tested. Furthermore, the brand revealed in a Facebook post from 2018 that their entire range is cruelty-free, meaning it is not tested on animals.

The company can be contacted through a toll-free customer service hotline and an email address. However, it appears that they do not publicly respond to reviews left by customers, whether they are positive or negative.

✅ Luxeol is a well-known French company that is well-established in the French market and complies with European standards. On their website, you'll find a highly commendable track record:

My Verdict on Luxeol

Following my hair loss due to COVID, I had high hopes for the Luxeol brand. By choosing this box, I was looking for a personalised care solution that would help me regain my hair volume and maintain its shine.

🧡 In the first two months, I didn't notice any significant changes. However, I enjoyed using the products, especially the shampoos which had a lovely scent. The gummies also tasted quite nice, making it more pleasant to take my supplements.

💛 From the third month, I noticed that my hair was shinier than before. It also seemed to grow slightly faster than usual.

💙 Finally, today, after four months of treatment, I am delighted to see the regrowth of fine hair at the front of my head, what we call baby hairs! My hair is shiny and less oily, and I'm enjoying using Luxeol products.

I could cancel today, but I intend to continue the treatment for another two months to help my hair recover properly. I'm happy with the products I've chosen, but spending $29.90 every month on my hair is a bit beyond my budget.

I'm a bit skeptical about the eyelash product that I received a month ago; it hasn't been miraculous so far. Also, I don't have any specific issues with my eyelashes, so it wasn't really necessary for me.

I also find that the box contains a lot of shampoos, almost one every month, which feels a bit excessive. I wish I could pause the subscription for a month to use up my current products before getting new ones, but unfortunately, that isn't possible.

Lastly, I wish I could provide feedback on each Luxeol box so that the brand can adjust the contents of my box based on the changing condition of my hair.

✅In short, I appreciated the savings I made with the Luxeol box (over S$150!), the quality of the products, and their effectiveness. I would have liked the money-back guarantee on the website to apply to the box as well; that would have been more reassuring.

Frequently Asked Questions about Luxeol: I’m here to answer YOUR questions!

👉 In this final section, I’ll address the questions you have about Luxeol products and the Luxeol Box, to help you determine if they’re right for you. 😉

Where are Luxeol products made?

All Luxeol products are made in the southeast of France. However, the origins of the ingredients are not disclosed.

The company also emphasizes that the products are made in specialized laboratories, adhering strictly to hygiene and safety standards.

How to take Luxeol?

Luxeol has a variety of dietary supplements available, so you can choose the one that best suits your preferences. Some of the options include:

• Capsules,
  The brand recommends taking one at a time during a meal with a large glass of water.
• Liquid supplement, sold with its dropper,
  For this product, you need to shake the bottle beforehand, then pour the contents of one dropper into a glass of water and drink it.
• Gummies,
  These little candies are perfect for those who don’t like tablets very much. Luxeol suggests taking two a day.
• Chewable tablets,
  Like the capsules, just one chewable tablet a day is enough.

👉 Luxeol also offers a wide range of treatments that can be applied directly to your hair: shampoos, conditioners, fragrances, masks, oils, serums, and sprays...

Which Luxeol should you choose?

To help you find the right Luxeol product for you, you can visit the website and fill out the hair diagnosis questionnaire. It takes just a minute, and you'll receive a selection of products that suit your specific hair issues and hair type.

Luxeol offers you the option to choose from a range of care products for:

• Repair your hair,
• Strengthen it,
• Encourage hair regrowth,
• Boost the growth rate,
• Make it shiny,
• Treat scalp imbalances: oily hair, dandruff, etc.,
• Care for hair damaged by the sun,
• Strengthen and lengthen your eyelashes.

Is it safe to take Luxeol during pregnancy?

Luxeol advises against the following products for pregnant and breastfeeding women :

• Hair Loss Prevention Spray
• Reactive Hair Loss Treatment (in capsules, liquid, or tablets)
• Luxeol Sun Dietary Supplement

🌞 The sun supplement is also not recommended for women who are planning to conceive.

For other products, feel free to ask your doctor what they think to ensure the safety of both you and your baby.

👉 Additionally, Luxeol advises not to exceed three months of dietary supplement use in any case, whether pregnant or not.

How to use Luxeol growth serum?

This serum is designed to help your hair grow faster and become more resilient. It should be applied directly onto the scalp twice a day. After detangling your hair, place a small amount of the product in the palm of your hands and massage your scalp in small circular motions to ensure the product absorbs effectively. There’s no need to rinse it out!

How to contact Luxeol?

As a French brand, Luxeol is quite easy to contact:

• by phone at 📞 04 93 38 45 24 (local call rates apply),
• by email at contact@luxeol.com,
• or through the contact form available on the website.

👉 Luxeol answers your queries from Monday to Thursday, 9:30 AM to 12:30 PM and 2:00 PM to 5:00 PM, and on Friday from 9:30 AM to 12:30 PM. 😊

How to unsubscribe from the Luxeol Box?

The Luxeol box requires a minimum commitment of 4 months. Here's how to proceed based on your situation.

🔸 If you have subscribed to the Luxeol box and received your first box less than 14 days ago, according to Article L 121-20-12 of the Consumer Code, you have 14 days from the date you received the ordered item to change your mind and request a refund.

🔸 You subscribed to the Luxeol box less than 4 months ago, and it's been more than 14 days since you received your first box. In this case, you are still under commitment, and unfortunately, it is not yet possible to cancel: you will need to wait until you have received 4 boxes.

🔸 You have already received at least 4 boxes: in this case, simply log in to your customer account or contact customer service via email or by phone at 04.93.38.45.24 (local call rates apply).

I hope my article has helped you form an opinion on the Luxeol box and determine if it meets your expectations. If you’d like to share your thoughts or ask a question, feel free to leave a comment. I read all your messages and respond! 😉