Finding clothes that fit well and are suitable for everyday wear isn't always easy. Plus, we don't always have the time or the energy to spend hours in stores trying on outfits... To help you discover a style that suits you, Lookiero offers a personal shopper service that selects clothes for you and sends them straight to your home. I had the chance to test this fashion box myself, and I'm excited to share my thoughts on it with you.
Lookiero Subscription in Brief
+ S$10 for personal shopper service (refunded if you keep a piece of clothing)
👍 I loved it
- The style and body shape questionnaire that helps to understand my needs,
- The quality of the clothing,
- The option to choose my delivery day,
- Keeping within my budget for the clothing offered,
- The source of the clothing: only European brands!
❌ What I Liked Less
- The 5-day deadline to make a decision seems a bit short to me,
- The lack of a contact number for customer service,
- Some clothing items weren't in my preferred colours.
What is the Lookiero personal shopper service?
Lookiero is a subscription-based fashion box service that sends a curated selection of five trendy women's clothing items to your home once a month. When you sign up for Lookiero, you'll be asked to complete a questionnaire that takes about 5 minutes, where you can specify your preferences:
- What is your style,
- What are your favourite cuts (fitted, loose...),
- Which parts of your body would you like to highlight,
- What body shape do you belong to,
- What are your physical features (eyes, hair...),
- What is your budget for buying clothes,
- For what occasion do you want new outfits (work, outings...).
👉 Your answers to these questions will help the personal shopper, who selects the clothes sent to you, choose pieces that suit you and are likely to appeal to you.
Once you receive the box, you have five days to try on the clothes and make your decision: keep what you like and send back the ones you don’t want for free! You will only pay for what you keep. If you decide to keep everything, a 25% discount will be applied to the total of your box.
Lookiero offers you four types of subscriptions:
- Monthly,
- Bimonthly,
- Quarterly,
- Occasional.
👉 You can change your subscription anytime from your customer portal!
Who is the Lookiero Box for?
This personal shopping service is currently exclusively for women. The sizes available range from 34/XS to 48/XL, and the styles are diverse: bohemian, classic, minimalist, urban... and many more!
🤰 Lookiero offers a maternity collection: to receive maternity clothes, simply reach out to your personal shopper through your account and let them know which month of pregnancy you're in, along with your measurements if possible. 😉
Lookiero is designed for all those who would love to get an expert's opinion on selecting clothes that flatter them and make them feel good. It's a real treasure trove for discovering new trends and stepping out of your comfort zone!
Can I gift a Lookiero subscription? 🎁
Exactly! By clicking on the menu at the top left of the homepage, you'll find a page titled "Gift Card," which allows you to purchase a Lookiero box for someone special.
It's a fantastic gift idea for someone who:
- Not sure what to buy or wear,
- Wants to find a style that suits them,
- Doesn't have the time or budget to go shopping...
✅ Lookiero is the perfect gift for a student, a young mum, a busy working girl, or a friend who wants to feel good about herself with clothes that suit her style!
What is the price of a Lookiero box?
The advantage of Lookiero is that the price is adjustable, depending on your budget. First, you receive five pieces of clothing, but you only pay for what you keep. Moreover, you can specify your average spending amount for clothing when you fill out the initial questionnaire.
👉 If you keep all five items from your box, you'll receive a 25% discount on the total, which is like getting more than one item for free!
When you place your order, shipping and return fees are included, but you will be asked to pay S$10. This amount covers the personal shopper service fee. There are various promo codes available to reimburse this fee, especially for first-time customers who click on "Try for free" on the website. If you keep at least one item from your box, the S$10 will be fully refunded to you!
What Does a Lookiero Parcel Look Like? Find Out in Our Video!
While watching the upcoming video, you'll get to discover:
📝 How to create your Lookiero account and fill out the questionnaire,
📦 The packaging quality from Lookiero, with its handy little suitcase-style box,
👗 An example of a clothing selection,
👖 The tips that come with the clothing.
... Let's dive into the results with some pictures! 😉
What do shoppers think? Discover customer reviews on Lookiero's personal shopper!
The Lookiero website doesn't feature customer reviews, nor does Google. However, you can find them on the Trustpilot platform!
👉 Trustpilot is a service for verified reviews: this means that people who left reviews have genuinely ordered and tried Lookiero. The information to trust on this platform comes from the account "Lookiero France": with over 4000 reviews, it has received a rating of 4.8 out of 5, which is very positive!
💚 Trustpilot Customers Loved
- The quality and selection of clothing,
- The efficiency and responsiveness of their Personal Shopper,
- The feedback from customer service,
- The time saved with Lookiero.
Example of a positive review from Trustpilot
❌ They enjoyed it less
- The inability to exchange for a different size,
- Not being able to specify their preferred colours on the survey,
- Some clothing items that don’t quite fit their body shape.

Example of a mixed review from Trustpilot
Lookiero on Social Media
Perhaps you found out about Lookiero through social media? Indeed, the brand has a strong presence on various social media platforms. You can find them on:
- Instagram, with more than 85,000 followers, trend advice, and a partnership with Christina Cordula
Featured stories on Lookiero France's Instagram account
- Facebook, with over 400,000 likes and regular posts to keep you updated on the latest trends,
- TikTok, featuring fun and original videos to explore fashion tips,
- Pinterest, where you can find all the content from Lookiero's style blogs!
Can we trust the Lookiero brand?
Lookiero is a company based in Spain, founded in 2015 by Oier Urrutia. The brand has seen significant growth due to the Covid crisis, which led to the closure of fashion shops during the lockdowns and a surge in online shopping. It has strong financial foundations to continue thriving.
There is no phone customer service available to contact Lookiero directly, but you can send them an email or a letter directly to Spain. They also have an online form on their website.
The company takes the time to respond to online reviews and offers a fairly comprehensive FAQ section on their website, under "Help and Contact".
✅ Lookiero is a reputable and reliable company, but it's unfortunate that it's not as easily reachable as its French competitors.
My Verdict on Lookiero Subscription
Having often struggled to find clothes that really fit me, I was initially skeptical about the options offered by Lookiero. I wondered how, without trying anything on and just through a few questions, the personal shopper would be able to understand my wants and needs.
When I received my first Lookiero package, I realised I was wrong to be skeptical. In fact, I loved all the pieces that were offered and immediately felt excited to try them on. I enjoyed mixing and matching them or creating new outfits with the rest of my wardrobe.
In the end, I kept three out of five items: a blouse, a skirt, and a sweater that fit me really well. I was able to easily return the other two items, and I only paid for what I chose. I also messaged my personal shopper, Joanna, to share what I didn't like as much about the clothes I returned, so she could take that into account for my next order. I also mentioned that I mainly needed outfits for work that wouldn't take me hours to pick out every morning.
Since I don't have a flexible budget, I've decided to get a box delivered every three months. I really appreciate being able to adjust my subscription based on my needs and income. I'm excited to receive my next box and see what Joanna has picked out for me!
Lookiero Service FAQ: Answering YOUR Questions!
👉 In this final section, I'll be answering the questions you have about how Lookiero works. If you can't find the answer to your question, feel free to ask it in the comments so I can respond directly to you! 😉
Who are the Lookiero personal shoppers?
Personal shoppers are expert stylists who will select clothing specially for you, based on:
- responses from the style & morphology questionnaire you filled out when you subscribed,
- your requests and preferences submitted through your client account,
- your feedback on your previous Lookiero boxes,
- current trends.
Nathalie, Personal Shopper at Lookiero
How to stop receiving the Lookiero box? How to cancel your Lookiero subscription?
It's really simple: just head over to your client area and change your subscription from monthly, bimonthly, or quarterly to occasional. This way, you can select through the calendar when you'd like to receive your next box.
If you wish to permanently delete your account, the brand recommends that you contact them directly using the contact form available on the website under the help section. 😉
I hope this guide has provided you with the answers to your questions about the Lookiero box and helped you determine if it aligns with what you’re looking for! Feel free to leave a comment to share your thoughts or ask any questions you may have! See you soon!