My Thoughts on LITTLE CIGOGNE, the Children's Clothing Subscription Box

As a parent, choosing clothes for your little one can sometimes be quite challenging, and I definitely know this from my experience with my 7-year-old son, Lucien. Between the hours spent on Vinted trying to find second-hand clothes and the complicated fitting sessions in stores, it feels like a lot of time is wasted that could be better spent having fun and enjoying family moments.

A few months ago, while talking about these challenges, I was offered the chance to try out Little Cigogne, a personal shopper service (similar to Lookiero, La malle française, or Clic and Fit), but for kids! I’ll share my thoughts on this box and whether I would recommend it to you!

What is Little Cigogne?

💖 I Loved It

• Complete customisation based on your child's needs and preferences,
• Some really nice and good quality clothes received,
• No extra fees for the personal shopping service,
• Get full outfits: super convenient for getting dressed in the morning,
• The fact that the box is tailored for the child: a great surprise for them!
• The time-saving benefit that this box offers,
• The contact with the personal shopper, Aurélie.

❌ I didn't quite like

• Some clothes that aren't in my son's favourite colours,
• The quite high price,
• No option to specify his budget during the order.

How Does Little Cigogne Work?

Little Cigogne offers a Personal Shopper service for children aged 6 months to 14 years. This means you will receive a curated selection of clothing for your child, crafted by a stylist, delivered to your home at your preferred frequency.

In each box, you'll find a total of three complete outfits (top, jacket, and bottom). You can let your child try on these clothes in the comfort of your home, and then return, free of charge, any items that don't fit. You only pay for what you choose to keep!

How does a personal shopper know which clothes to choose?

When you sign up for Little Cigogne, you'll fill out a very detailed questionnaire that will help the stylist understand your needs better. For instance, for my son, I was able to specify:

• From examples that matched his style,
• What colours he liked and those he didn't,
• The brands I usually dressed him in,
• The patterns he loves (like animals, characters...) and those he likes less (like checks, polka dots...),
• Some items he doesn't like to wear (like turtlenecks, hoods...),
• The fits that suit him best (loose, straight, fitted...)
• His sizes for tops, pants, and shoes,
• My specific needs for this order (e.g., lightweight and durable clothing for summer).

📷 I also sent a photo of my son so that the stylist could see the colour of his hair and eyes, to choose outfits that highlight his features. He has very beautiful blue eyes, and wearing that colour really makes them pop!

Excerpt from the questionnaire to better understand your child

How often do I receive my Little Cigogne box?

After I completed my questionnaire, Little Cigogne offered me several options for how often I would like to receive my box:

• One box with no commitment, for you to try! (with a delivery fee of SGD 6.95),
• A box every two months or every three months (with free delivery).

👉 Once you receive the box, you can open it with your child and let them try on the clothes. You can choose which ones to keep and send back the rest. The return is free and will be done in an envelope provided with the box, within 7 days. You will only be charged for the clothes you decide to keep!

❌ Nothing caught your eye? You can return everything for free!

Who is the Little Cigogne box for?

Little Cigogne is a subscription box designed to relieve parents! By delivering a curated selection directly to their doorstep, it allows them to:

🔸 Get free advice from a professional stylist,

🔸 Easily find essentials for their child's daily needs,

🔸 Refreshing their son's or daughter's wardrobe,

🔸 Save time by spending less time in stores!

✅ Little Cigogne is the perfect solution for parents with children aged 6 months to 14 years who want to skip the hassle of shopping while allowing their kids to enjoy the fun of dressing up. Each trunk's arrival is an exciting surprise for the whole family!

How much does a Little Cigogne box cost?

Unlike other personal shopping services (for adults) that I've tried, Little Cigogne does not charge stylist consultation fees. This means that if you return all the clothes for free, you won't have to pay anything.

If you decide to try out a unique box with no commitment, you'll need to pay a delivery fee of S$6.90. If you're a subscriber, delivery is free!

The clothes that Little Cigogne sends in their boxes cost between SGD 15 and 45, and each box contains 3 outfits. This brings the price of the trunk to between SGD 225 and 375.

🤑 If you take all the clothes offered, you’ll get a 30% discount on the total, which is super worthwhile. That’s like getting almost a full outfit for free!

Source: Instagram (@_typhaine__, @littlecigogne_de)

Can I gift a Little Cigogne subscription? 🎁

Little Cigogne doesn't offer a gift card for subscriptions just yet, but the website has an alternative: a gift box that you can choose for a child. There are three options available, which can be tailored based on whether the child is a girl or a boy:

🌃 A gift box with 2 pyjamas for SGD 39.99,

🤱 A newborn box for the first days at S$49.99 (3 items),

👶 A "My First Outfit" gift box at S$79.99 (5 pieces).

👉 There's also a referral program that allows you and your referee to enjoy a SGD 10 discount. To take advantage of this offer, log in to your account, go to the "My Info" section, then "Referrals", and you will find a form to send invitations to your potential referees via email or social media. You’ll get the SGD 10 discount once your referee makes their first order.

What Does a Little Cigogne Package Look Like?

Are you thinking about ordering from Little Cigogne and would like to get a sneak peek of a box? Check out this video to see what it's like:

This unboxing allows us to see:

• 📦 What does a package look like and how are the clothes sent,

• 💲 What the document that shows the clothing prices looks like,

• 👕 What "3 outfits" really means,

• 👖 What to expect when ordering a Little Cigogne trunk...

As for me, I was pleased with the quality of the product packaging as well as the selection of clothing I received. I appreciated that the prices of the clothes were immediately available upon opening the package, without needing to search for them. This makes it easy to set aside the pieces that are too expensive or that we don’t like enough for the cost.

Get Ready for School with the "Back to School" Capsule Collection!

For the 2022 school term, Little Cigogne has partnered with Fresk to offer stylish and durable backpacks for school. The outcome is fantastic, featuring vibrant designs that kids will absolutely love.

This collaboration also offers essential items for school children: water bottles, thermal lunch boxes, raincoats, and rubber boots. Personally, I'm really tempted to order a raincoat along with a matching pair of boots: the result is absolutely adorable!

A sneak peek of the Little Cigogne x Fresk collaboration for the new school term!

Thinking of recycling your clothes? Check out Little Geste, the good deed by Little Cigogne!

It's well known that children grow up really fast, and some clothes can become too small within just a few months. Of course, you can sell them, but that can sometimes take time. If you have some second-hand clothes to donate, Little Cigogne has its "Little Geste" initiative.

To do this, simply head over to this platform and request a free shipping voucher. Next, put the clothes, no matter what condition they are in, into a parcel and send it off. Once Little Cigogne receives it, you will get a S$20 discount voucher on a package of at least S$60! This attractive offer is limited to 2 submissions per year.

♻️ Clothes that are still in good condition will be given a new lease of life through charities, while those that are too worn out will be recycled!

What do our subscribers think? Check out customer reviews on Little Cigogne!

Before ordering online, it’s always a good idea to read customer reviews to get an idea of the strengths and weaknesses you might encounter. To save you the trouble of searching for and comparing numerous reviews, I've summarised the current insights about Little Cigogne for you.

About Little Cigogne

On the homepage of its website, Little Cigogne highlights positive reviews, accompanied by photographs. These are sourced from Instagram, and they really make you want to learn more!

👉 However, to get an unbiased perspective, I suggest checking out what is being said on independent verified review sites for Little Cigogne, like Trustpilot.

About Trustpilot

This platform offers you numerous customer reviews (over 400!), categorised into five levels from "poor" to "excellent". These are verified reviews: this means that the people who left these feedbacks have genuinely made purchases on Trustpilot. The overall rating is 4.4 out of 5 with a large proportion of positive reviews, which is quite encouraging!

💚 What Trustpilot customers loved:

• Seeing their children enjoy unpacking their box and trying on the clothes,
• The selection of a personal shopper for their child,
• Reasonable prices for the quality,
• Time savings: no more shopping trips needed!,
• The ease of returns,
• Careful packaging and efficient delivery.

Example of a positive Trustpilot review for Little Cigogne

❌ What they liked less:

• LCKids brand is of lower quality compared to others,
• Some prices are quite high,
• There's inconsistency in the quality of selections.

Example of a mixed Trustpilot review on Little Cigogne

Little Cigogne on Social Media

The brand Little Cigogne is of course active on social media, including:

• On Instagram to engage with the community and showcase the latest additions,
• On Facebook, with over 150,000 followers, to share tips and provide feedback on the boxes.

Source: Little Cigogne's Instagram Account

👉 On social media, Little Cigogne is more than happy to showcase photos from its followers (with their permission, of course). They also run contests and share ideas for styling outfits. You can keep up with customer reviews by checking out #littlecigogne! 😉

Can we trust Little Cigogne, or is it a scam?

Little Cigogne is a simplified joint-stock company of the same name and has been around in the box industry for quite a while, having been established in 2012. It’s a French company located in Seine-et-Marne, led by Mathieu Waltzer.

The French start-up Little Cigogne on Société.com

The company places a strong emphasis on customer satisfaction as it actively engages on social media, responding to inquiries on these platforms and taking the time to reply to reviews left on Trustpilot.

They can be reached through a customer service hotline, providing an immediate solution in case of any issues. Additionally, the site features a comprehensive FAQ section, which offers answers to many common questions.

Lastly, there’s no financial commitment. You can cancel or pause your subscription at any time after receiving your first box. So, you’ll only receive boxes when you feel like it.

✅ Little Cigogne is a reliable company that you can trust. If you encounter any issues, they provide you with ways to reach out to them.

My Take on the Little Cigogne Box

💙 Ever since I subscribed to Little Cigogne, I've received 3 boxes for my son, one every two months. While this frequency was nice to start with, I find it a bit too often for my liking, so I'm considering switching to 4 times a year, which means once every three months.

🧡 Generally speaking, I'm happy with the clothes I receive. They really match both my son's and my tastes. The questionnaire when you subscribe is quite thorough, and it's easy to provide feedback to your personal shopper through the website, so you can explain why you didn't like certain pieces of clothing.

💛 I also love the practicality of the site and how easy it is to use. You can easily access information, which saves time. The concept of the box itself also provides a valuable time-saving benefit. We go out shopping less frequently, and best of all, it's much more relaxed! My 7-year-old son isn't a fan of fitting rooms, so it's much nicer for him to try on clothes in the comfort of home, especially since the box is tailored directly for him.

💜 The only thing I regret a bit is the price: I usually keep only one or two outfits from each box, as it can get quite expensive for my budget. I wish I could specify on the site that I do not want any clothing items over $20, unless it's a coat, for example.

✅ For me, Little Cigogne is an incredibly practical solution to easily find new outfits for my son! I just wish the clothes offered were a bit more affordable so I could keep more or order more often! Nevertheless, I’m really pleased that the service is completely free if I ultimately decide not to keep any of the clothes.

Source: Instagram (@test_annechabox, @nathalie_cudel, @mzelle.naiis)

Little Cigogne FAQ: I’m answering YOUR questions!

👉 In this section, I’ll be sharing answers to questions you might have about the Little Cigogne box. Can't find the answer to your question? Ask it in the comments so I can add it in! 😉

How does Little Cigogne fit?

Little Cigogne offers suitcases ranging from size 6 months to 14 years. Since the company collaborates with various brands, there are multiple sizing options available. So, choose the size that your child wears most often, or even go a size up if your child is on the smaller side.

Here’s a size guide to help you make your choice:

I have several children: should I order multiple storage trunks?

Yes! Each trunk is customised according to the unique profile of a child. If you want to subscribe multiple children to Little Cigogne, you’ll need to create a Little Cigogne profile for each child and fill out the initial questionnaire for each one.

How to get a Little Cigogne promo code?

With the Little Geste initiative mentioned earlier in this article, you can enjoy S$20 off on a trunk worth at least S$60, and you can do this twice a year. You can also choose the referral system to receive S$10 off when your referee orders a trunk.

How to Return a Little Cigogne Parcel?

When you receive your Little Cigogne parcel, you’ll find a pre-paid return envelope inside. You have 7 days to return any clothes that you won’t be using.

Before sending back the clothes, you need to complete an online return form to inform Little Cigogne that you are not keeping certain items, so that they don't charge you for them. This form can be accessed directly from your Little Cigogne customer account.

👉 If the return envelope is too small, the brand advises you to use the box in which you received the clothing for your return instead!

How to contact Little Cigogne?

There are several ways for you to get in touch with Little Cigogne:

• By phone, call 📞01 60 27 17 56 (local call charges apply), Monday to Friday from 9am to 1pm and 2pm to 5pm,
• Through the contact form available on the website,
• Or via social media, Instagram and Facebook.

Source: Instagram (@miss_en_rousse, @testeritis.de, @ma_petitetribue)

Can I change the frequency of my subscription?

Absolutely! You can do this directly from your customer account by going to the "My Info" section and then selecting "My Subscriptions". This can be helpful if you feel like you're getting too many items or if you're running low on clothes.

How to cancel Little Cigogne?

Since this is a no-obligation service, you can pause Little Cigogne at any time. This is very convenient if you're going on holiday, for instance, and won't be home to receive the box.

To do this, simply log in to your Little Cigogne account on their website, then go to "My Info" and select "My Subscriptions". To pause your subscription, change it from "Active" to "Paused" using the drop-down menu. To reactivate your subscription, just follow the same procedure!

How to unsubscribe from Little Cigogne?

To cancel your Little Cigogne subscription, simply pause your subscription as mentioned above, but indefinitely. If you would like Little Cigogne to delete your personal data and close your account, I recommend contacting them at the following number: 📞 01 60 27 17 56.

This article about Little Cigogne is coming to an end: I hope it has helped you to better understand the offerings of this box and see if it meets your expectations! Feel free to share your thoughts in the comments and spread the word! 😉