My Take on LITTLE CIGOGNE, the Kids' Clothing Subscription Box

As a parent, choosing clothes for your kids can sometimes be tricky, and I know this all too well with my 7-year-old son, Lucien. Between the hours spent on Vinted searching for second-hand clothes and the complicated trying-on sessions in stores, it's a lot of time that could be better spent having fun and enjoying quality family moments.

A few months ago, when I was discussing these challenges, I was offered the chance to try Little Cigogne, a personal shopping service (similar to Lookiero, La Malle Française, or Clic and Fit), but for kids! I'll let you discover what I thought of this box and whether I recommend it!

What is Little Cigogne?

💖 I loved it

• Complete customisation based on your needs and your child's preferences,
• Some really nice and good quality clothes received,
• No extra fees for the personal shopping service,
• Receiving complete outfits: super convenient for getting dressed in the morning,
• The fact that the box is aimed at the child: a fantastic surprise for them!
• The time-saving aspect of this box,
• The contact with the personal shopper, Aurélie.

❌ I didn't like this as much

• Some clothing items that aren’t in my son's favourite colours,
• The price is a bit high,
• No option to specify his budget when ordering.

How Does Little Cigogne Work?

Little Cigogne offers a Personal Shopper service for children aged 6 months to 14 years. This means you’ll receive a selection of clothing curated by a stylist for your child, delivered right to your home as often as you like.

In each box, you'll find a total of three complete outfits (top, jacket, and bottoms). You can have your child try these clothes on in the comfort of your home, and then you can return, free of charge, anything that doesn’t fit. You only pay for what you keep!

How does a personal shopper know which clothes to choose?

When you sign up for Little Cigogne, you'll fill out a very detailed questionnaire that will help the stylist better understand your needs. For example, for my son, I was able to specify:

• From examples that matched his style,
• Which colours he liked and which ones he didn’t,
• The brands I usually dressed him in,
• The patterns he loves (like animals and characters) and those he’s less fond of (like checks and polka dots),
• Certain items he dislikes wearing (such as polo necks and hoods),
• The fits that suit him best (loose, straight, fitted...)
• His measurements for tops, trousers, and shoes,
• Any specific needs for this order (e.g., light and sturdy clothing for summer).

📷 I was also able to send a photo of my son so the stylist could see the colour of his hair and eyes, helping her choose clothes that would really suit him. He has stunning blue eyes, and wearing this colour brings them out beautifully!

Excerpt from the questionnaire to better understand your child

How often do I receive my Little Cigogne box?

Once I completed my questionnaire, Little Cigogne offered me several options for how often I could receive my box:

• A single box with no commitment, for you to try out! (with a delivery fee of NZ$6.95),
• A box every two months or every three months (with free delivery).

👉 Once you receive the box, you can open it with your child and let them try on the clothes. You can choose which ones to keep and send back the rest. The returns are free and can be done using a prepaid envelope that will be included with the package, within 7 days. You will only be charged for the clothes you decide to keep!

❌ Not happy with anything? You can return everything for free!

Who is the Little Cigogne box for?

Little Cigogne is a service designed to ease the load for parents! By delivering a curated selection straight to their homes, it allows them to:

🔸 Get free advice from a professional stylist,

🔸 Easily find everyday essentials for their child,

🔸 Refreshing their son's or daughter's wardrobe,

🔸 Save heaps of time by spending less time in shops!

✅ Little Cigogne is the perfect solution for parents of children aged 6 months to 14 years who want to avoid the hassle of shopping while allowing their child to enjoy the thrill of dressing up. The arrival of each parcel is a delightful surprise for the whole family!

How much does a Little Cigogne trunk cost?

Unlike other personal shopping services (for adults) that I've tried, Little Cigogne doesn't charge styling consultation fees. This means that if you return all the clothes for free, you won't have to pay anything.

If you choose to try a one-off box with no commitment, you'll pay $6.90 for delivery. Otherwise, delivery is free for subscribers!

The clothing that Little Cigogne sends in its boxes costs between $10 and $30, and each box includes 3 outfits. This brings the total price of the box to between $150 and $250.

🤑 If you keep all the clothing items offered, you'll receive a 30% discount on the total, which is a fantastic deal. It nearly gives you a full outfit for free!

Source: Instagram (@_typhaine__, @littlecigogne_de)

Can I gift a Little Cigogne subscription? 🎁

Little Cigogne doesn't yet offer a gift card for a subscription, but the site does provide an alternative: a gift trunk that you can choose for a child. The site offers three options, which can be selected based on whether the child is a girl or a boy:

🌃 A gift box with 2 pyjama sets for just NZ$39.99,

🤱 A newborn box for those early days at $49.99 (3 pieces),

👶 A"My First Outfit" gift pack for $79.99 (5 pieces).

👉 There’s also a referral offer that lets you and your referee get a $10 discount. To make this offer work, you need to log into your account, then go to the "My Info" section, followed by "Referrals", where you can access a form to send invitations to your potential referees via email or social media. The $10 discount is granted as soon as your referee places their first order.

What does a Little Cigogne parcel look like?

Are you unsure about ordering from Little Cigogne and would like to get a sneak peek of a wardrobe? Check out what it's like in this video:

This unboxing allows you to see:

• 📦 What does a parcel look like and how are the clothes sent,

• 💲 What the document showing the prices of the clothes looks like,

• 👕 What "3 outfits" really means,

• 👖 What to expect when ordering a Little Cigogne trunk...

For my part, I was pleased with the quality of the product packaging as well as the selection of clothes I received. I appreciated that the prices of the clothes were readily available as soon as I opened the parcel, without needing to search for them, which allows you to immediately set aside any items that are too expensive or not appealing enough for their price.

Get Ready for the New School Year with the "Back to School" Capsule Collection!

For the 2022 school year, Little Cigogne has partnered with the brand Fresk to offer stylish and durable backpacks for school. The outcome is impressive, featuring colourful designs that kids are sure to love.

This collaboration also offers everyday essentials for school kids: water bottles, insulated lunch boxes, raincoats, and rubber boots. Personally, I'm seriously considering ordering a raincoat and matching boots - the result is absolutely adorable!

A sneak peek at the Little Cigogne x Fresk collaboration for back to school!

Want to recycle your clothes? Discover Little Geste, the good deed brought to you by Little Cigogne!

It's well known that kids grow up quickly, and some clothes become too small within just a few months. While it's certainly possible to resell them, that can sometimes take time. If you have any second-hand clothes to give away, Little Cigogne offers its "Little Gesture" initiative.

To take part, simply head over to this platform and request a free shipping voucher. Then, pack up the clothes, no matter their condition, into a parcel and send it off. Once Little Cigogne receives it, you'll get a discount voucher of €20 when you spend at least €60 on a trunk! This fantastic offer is limited to 2 submissions per year.

♻️ Clothing in good condition will be redistributed by organisations, while items that are too worn out will be recycled!

What do our subscribers think? Check out customer reviews for Little Cigogne!

Before placing an order online, it's always helpful to read customer reviews to get an idea of the strengths and weaknesses you might encounter. To save you the hassle of searching for and comparing numerous customer reviews, I've summarised for you what’s currently being said about Little Cigogne.

About Little Cigogne

On the homepage of its website, Little Cigogne highlights positive testimonials alongside photographs. These are sourced from Instagram, making you want to find out more!

👉 However, to get an unbiased perspective, I suggest you check out what's being said on independent verified review sites about Little Cigogne, such as Trustpilot.

About Trustpilot

This platform offers you a wealth of customer reviews (over 400!), sorted into five categories ranging from "poor" to "excellent". These are verified reviews: this means that the individuals who submitted these feedbacks have genuinely made purchases on Trustpilot. The overall rating is 4.4 out of 5 with a large proportion of positive reviews, which is quite encouraging!

💚 Trustpilot customers loved:

• Watching their children enjoy unboxing their items and trying on the clothes,
• The ability to select a personal shopper for their child,
• The right prices for the quality,
• Time-saving: no need to go shopping anymore!,
• The ease of returns,
• The thoughtful packaging and efficient delivery.

Example of a positive Trustpilot review for Little Cigogne

❌ They liked it less:

• The LCKids brand is of lower quality compared to others,
• Some prices are quite high,
• There are inconsistencies in the quality of the selections.

Example of a mixed Trustpilot review on Little Cigogne

Little Cigogne on Social Media

The brand Little Cigogne is of course active on social media, including:

• On Instagram to connect with its community and showcase its new arrivals,
• On Facebook, with over 150,000 followers, to share your tips and provide feedback on the boxes.

Source: Little Cigogne Instagram Account

👉 On social media, Little Cigogne loves showcasing photos from its followers (with their permission, of course), as well as running competitions and sharing ideas for styling outfits. You can also check out customer reviews using the #littlecigogne hashtag! 😉

Can we trust Little Cigogne, or is it a scam?

Little Cigogne is owned by a simplified joint-stock company of the same name, which has been around for quite some time in the box industry, having been established in 2012. It is a French company, based in Seine-et-Marne and led by Mathieu Waltzer.

The French start-up Little Cigogne on Société.com

The company places a high priority on customer satisfaction as it is active on social media, responding to inquiries on these platforms and taking the time to address reviews left on Trustpilot.

She can be reached through a customer service phone line, which provides an immediate solution in case of any issues. Additionally, the site offers a very comprehensive FAQ, which answers many common questions.

Finally, there is no financial commitment. You can cancel or pause your subscription at any time after receiving your first box. This means you only receive boxes when you want them.

✅ Little Cigogne is a reliable company you can trust. If you encounter any issues, they provide you with ways to get in touch with them.

My verdict on the Little Cigogne box

💙 Since I signed up for Little Cigogne, I've received three boxes for my son, one every two months. While this frequency was good to start with, I now find it a bit too often for my liking, so I'm considering switching to four times a year, which would mean once every three months.

🧡 Generally speaking, I'm really happy with the clothes I receive. They match both my son's tastes and mine. The questionnaire when signing up is very thorough, and it's easy to provide feedback to your personal shopper through the site, letting them know why you liked or didn't like certain items.

💛 I also love the practicality of the site and its user-friendly nature. Information is easily accessible, saving you time. The concept of the box itself also contributes to this valuable time-saving. We go shopping less often, and it’s definitely more relaxed! My 7-year-old son isn’t a fan of fitting rooms, so it’s much nicer for him to try on outfits in peace at home, especially since the box is tailored just for him.

💜 The only thing I regret a bit is the price: on average, I only keep one or two outfits from each box, as it quickly adds up for my budget. I wish I could specify on the site that I don't want clothes that cost more than $20, unless it's something like a coat, for instance.

✅ For me, Little Cigogne is an incredibly handy solution for easily finding new outfits for my son! I only wish the clothes offered were a bit more affordable, so I could keep more or order more often! However, I'm thrilled that the service is completely free if we decide not to keep any of the clothes.

Source: Instagram (@test_annechabox, @nathalie_cudel, @mzelle.naiis)

Frequently Asked Questions about Little Cigogne: I'm here to answer YOUR questions!

👉 In this final section, I'll share answers to the questions you might have about the Little Cigogne box. Can't find the answer to your question? Ask it in the comments so I can add it here! 😉

How does Little Cigogne size up?

Little Cigogne offers chests ranging from 6 months to 14 years. As the company collaborates with various brands, there are multiple sizing options available. So, choose the size that your child usually wears, or even go a bit larger if they are on the smaller side.

Here’s a size guide to help you make your choice:

I have several children: should I order multiple trunks?

Yes! Each suitcase is customised to the unique profile of a child. If you want to subscribe multiple children to Little Cigogne, you will need to create an individual Little Cigogne profile for each child and fill out the initial questionnaire each time.

How to get a Little Cigogne promo code?

Through the Little Geste initiative mentioned earlier in this article, you can enjoy a $20 discount on a box costing at least $60, and you can take advantage of this twice a year. You can also choose to use the referral system, allowing you to get a $10 discount if your referee orders a box.

How to return a Little Cigogne parcel?

When you receive your Little Cigogne parcel, you'll find a pre-paid return envelope inside. You have 7 days to return any items you don’t want to keep.

Before sending back the clothes, you need to fill out an online returns form to let Little Cigogne know that you won't be keeping certain items, so they don't charge you for them. This form can be found directly in your Little Cigogne customer account.

👉 If the return envelope is too small, the brand suggests using the cardboard box that your clothes were delivered in for your return!

How to get in touch with Little Cigogne?

There are several options available for getting in touch with Little Cigogne:

• By phone, at 📞01 60 27 17 56 (local call charges apply), from Monday to Friday, 9am to 1pm and 2pm to 5pm,
• Through the contact form, available on our website,
• On social media, connect with us on Instagram and Facebook.

Source: Instagram (@miss_en_rousse, @testeritis.de, @ma_petitetribue)

Can I change the frequency of my subscription?

Absolutely! You can do this directly from your client area by going to the "My Info" section, then "My Subscriptions". This can be handy if you feel you’re receiving too many boxes or if you’re running low on clothes.

How to Cancel Little Cigogne?

As this is a no-obligation service, you can pause Little Cigogne at any time. This is really handy if you're going on holiday, for instance, and won't be home to receive the box.

To do this, simply log in to your customer account on the Little Cigogne website, then head to "My Info", followed by "My Subscriptions". To pause your subscription, change your subscription status from "Active" to "Paused" using the dropdown menu. To reactivate your subscription, just follow the same procedure!

How to unsubscribe from Little Cigogne?

To cancel your Little Cigogne subscription, simply pause your subscription as mentioned above, but indefinitely. If you would like Little Cigogne to delete your personal data and close your account, I recommend contacting them at the following number: 📞 01 60 27 17 56.

This article about Little Cigogne is coming to an end: I hope it has helped you better understand the offerings of this box and see if it meets your expectations! Feel free to let me know your thoughts in the comments and share it! 😉